FRANK'S COLLISION REPAIR - EXPERT AUTO BODY REPAIR FOR BAYTOWN, CROSBY, DAYTON, CLEAR LAKE, AND UNDERWOOD
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Reviews

Read the Latest Reviews for Frank's Collision Repair - Baytown

From 216 reviews
Ernie Smith III
Ernie Smith III a month ago

Professional and curious

via Google
 
dave pior
dave pior a month ago

They got the job done in shout amount of time

via Google
 
Jimmy Rod
Jimmy Rod a month ago

Great service, quick in and out

via Google
 
Sergio Noyola
Sergio Noyola 2 months ago

Very honest and very good initial communication.

Response from business owner

Sergio,

We appreciate your review!

via Google
 
Holly Sundbeck
Holly Sundbeck 3 months ago

As a return customer to Frank's Collision, I am again very pleased with my experience with them, and very happy with the results of my vehicle upon completion of repairs made by Frank's Collision. They have always done excellent quality …

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Response from business owner

Holly,

Thank you for your continued trust. We appreciate your kind words!

via Google
 
Natalie R.
Natalie R. 3 months ago

Put a radiator fan in my Toyota in under an hour. Excellent customer service! Donnie is the best! Highly recommend this place.

Response from business owner

Natalie,

thank you for your awesome review!

via Google
 
C Motte
C Motte 5 months ago

Always professional, compassionate, understanding, and extremely nice. This place is a breath of fresh air. Thank you for caring about your customers. The young lady in the front is super nice too. Rudy is phenomenal. Thank you.

Response from business owner

Ms. Motte,

Thank you for your kind review. We appreciate your trust!

via Google
 
Frances P
Frances P 6 months ago

Happy holidays. Thank you for earlier than expected completion of repairs to Jeep . Amazing job.

 
Linda Morgan
Linda Morgan 7 months ago

Very courteous. Explained problems & explained remedies in a way I understood. Work arrangements courtesy of progressive insurance & other that not getting my 2 week old Nissan kicks owners manual back I'm happy.

I'll have to stay an …

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via Google
 
Tammy Willson
Tammy Willson 8 months ago

I truly recommend Derek to do the work on your vehicle he did one amazing job. Derek explained himself to me he also kept me in contact with me what was going on with my truck he called when the part was late and the staff is very awesome …

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Response from business owner

Tammy,

Thank you for taking the time to write us such an amazing review!

~Derek

via Google
 
David Tejada
David Tejada 8 months ago

Awesome Service!

Response from business owner

David,

Thank you for your awesome Five – Star review!

via Google
 
Gail thomas
Gail thomas 9 months ago

Took the truck in and it was ready in a week looking fantastic . Someone smashed the back of my husband GMC Sierra and we figured it take awi to repair but it was Quick and done right. Thank you

Response from business owner

Gail,

From the team at FCR, we thank you for letting us serve your truck!

via Google
 
M K Graves
M K Graves 10 months ago

My 2009 Toyota Tacoma was damaged by a school bus. The bus clipped my rear bumper, as it passed and caused the bumper to fall off truck. Also front headlight had inner lens that melted and broke apart. The total cost was actually less than …

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Response from business owner

Mr. Graves,

Thank you for your awesome review!

via Google
 
Amber Wyatt
Amber Wyatt a year ago

My car had some frame damage underneath and I was told it was not drivable. Frank's got me into the shop on the next business day, and had my car back in less than a week, including getting it detailed! Donny is great at his job, he cares …

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Response from business owner

Amber,

It was a pleasure serving you!

Donny

via Google
 
Phyllis Mark
Phyllis Mark a year ago

Great job, very professional, reasonable price.

Response from business owner

Phyllis,

Thank you for your awesome Five-Star review!

via Google
 
Samantha
Samantha a year ago

Hands down most affordable and good quality service. This is my second time using them and they were cheaper than service king, collision caliber. I would start with them and get a quote.

Response from business owner

Samantha,

We appreciate your trust. Thank you for your preference.

via Google
 
Jesi
Jesi a year ago

This is the second time I’ve taken my cars to Franks. First time was for my car and this time was for my daughters car. They understood what I was looking for and took care of me. I would definitely recommend them.

Response from business owner

Jesi,

Thank you for the five-star review. We appreciate your trust.

via Google
 
CorDreka McCarter
CorDreka McCarter a year ago

They go above and beyond! Was a pleasure handling business with them.

Response from business owner

LaSheSoClassy,

From the team here at Frank's, we thank you for your business.

via Google
 
Natalie Williams-Ausby
Natalie Williams-Ausby a year ago

Very professional

Response from business owner

Natalie,

It was great serving you. Thank you for the five-star review.

via Google
 
Julie Henry
Julie Henry a year ago

Frank's went above and beyond. I had a bad experince with another body shop (in Tulsa) and Frank's made everything better! They communicate with you thoughout the process. They are fast AND thorough! High quality work.

Response from business owner

Julie,

thank you for leaving us a five-star review.

via Google
 
Robin Brooks
Robin Brooks a year ago

Never disappointed!!

Response from business owner

Robin,

We are glad to hear that we are continuing to satisfy your expectations. Thank you for the Five-star review!

via Google
 
Anonymous
Anonymous a year ago

Good job on vehicle repairs. I appreciate the regular updates on progress. Would definitely recommend.

 
Anonymous
Anonymous a year ago

Frank’s is the best for collision repair. Employees are friendly and accommodating. The quality of the repair work is excellent. Repairs were made on time as promised. Have never been disappointed in their work.

 
Donnette Durham
Donnette Durham 2 years ago

I just drove in to Baytown from Fort Worth and my power steering was just gone suddenly. I am here to visit my mom and the only place she knew to try was Frank's. They had just helped her with an issue on her car and had treated her with …

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via Google
 
Aaron Guerrero
Aaron Guerrero 2 years ago

Josh had excellent communication between my wife and I. Cant even tell that my car was in a accident. Thank you so much you guys!

Response from business owner

Aaron,

We are glad that both you and your wife are satisfied with our work!

via Google
 
Larry Slaton
Larry Slaton 2 years ago

Good work, nice employees, great service!

Response from business owner

Larry,

We appreciate your business!

via Google
 
Pamela Hammers
Pamela Hammers 2 years ago

This body shop has gone above and beyond in service and their work is outstanding. Thank you Frank's!

Response from business owner

Pamela,

Thank you for your kind words!

via Google
 
Josh Dixon
Josh Dixon 2 years ago

Quality work, but would like better more accurate information about possible completion instead of the front desk guessing.

via Google
 
Randall Sanders
Randall Sanders 2 years ago

Good experience they do good work just don't understand why I can't do the exact same thing to have an estimate done by Geico at the Frank's collision in Deer Park instead of having to drive to Baytown it's the same exact company. They …

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via Google
 
Arnold Crawford
Arnold Crawford 2 years ago

So far so good, just dropped off so we will see how it goes. Excellent staff , very cordial

via Google
 
Michelle Elizondo
Michelle Elizondo 2 years ago

Highly recommended.. I don't take my vehicle anywhere else. Great service

Response from business owner

Michelle,

Thank you for the trust and for your Five-Star review!

via Google
 
Peggy Lineback
Peggy Lineback 2 years ago

They were awesome

Response from business owner

Peggy,

Thank you for your awesome review!

via Google
 
Dee Mireles
Dee Mireles 2 years ago

Amazing customer service and Awsome body work and a very fast service I would defenetly recommend it

Response from business owner

Dee,

We are glad we have met your expectations. Thank you for your business.

via Google
 
Jennifer Warman
Jennifer Warman 2 years ago

Everyone in this shop was polite and helpful from the front staff to the guys in the shop. Would 100% recommend from fender bender to full body work. They made my baby (chevy malibu) look brand new even after a few collisions (multiple …

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Response from business owner

Jennifer,

We are glad we continue to serve you and meet your expectations. We really thank you for recommending our business.

via Google
 
LaTonya Wilbourn
LaTonya Wilbourn 2 years ago

Amazing place, I need a new bumper, I hit a dog 🐶 and waiting on my insurance approval

Response from business owner

LaTonya, thank you for leaving us a Five-Star review! We appreciate your business.

via Google
 
Sharon Norris
Sharon Norris 2 years ago

Excellent Service could not be anymore personal or polite very PERFESSION!!!!!

Response from business owner

Thank you Sharon for your review!

via Google
 
John Robertson
John Robertson 2 years ago

By far the best around for custom jobs or repairs. Highly recommended! Can't beat the work or the customer service, ask for Maricruz!

Response from business owner

John,

We are glad we met your expectations. Thank you for your Five-Star review!!!

~Maricruz

via Google
 
Dawn Traweek
Dawn Traweek 2 years ago

They do excellent work

Response from business owner

Dawn,

Thank you for your awesome five-star review!

via Google
 
Waylon lesly
Waylon lesly 2 years ago

Always done a great job.

Response from business owner

Thank you Waylon for your 'Five-Star' review.

via Google
 
Juan Garza
Juan Garza 2 years ago

Went in for an estimate for an accident I was in that day and the attendant was very polite and professional...

Thank you...

Response from business owner

Johnny,

Thank you for your review. Hopefully, we can do the repairs as well.

via Google
 
QUEEN JV
QUEEN JV 2 years ago

Great staff very friendly. They do great work

Response from business owner

Queen JV,

We sincerely thank you for your Five-Star review.

via Google
 
J Ride
J Ride 2 years ago

Showed up, they took my keys immediately and said we will take care of it. No hassle, easy, dropped the keys off and was told when to pick it up a few hours later!

Response from business owner

J Ride,

Thank you for leaving us a review. We appreciate your comment.

via Google
 
Lori Crawford
Lori Crawford 2 years ago

Fast, courteous and professional every time.

Response from business owner

Thank you Lori! Our main priority is your satisfaction.

via Google
 
Kacey Carter
Kacey Carter 2 years ago

Jasper is the best!!! Went well beyond to help us out and very professional!!

Response from business owner

Kacey,

From the bottom of my heart, I truly appreciate you mentioned me in your review. It means a lot.

~Jasper

via Google
 
Andreia Garcia
Andreia Garcia 2 years ago

Very professional and helpful! I was involved in a hit and run, stressed out! The staff took care of everything for me! Nice and clean office area! Highly recommend!! 10 Stars if possible!

Response from business owner

Andreia, thank you for leaving such an awesome review!

via Google
 
J. Scott Edwards
J. Scott Edwards 2 years ago

If you want your car correctly fixed and don't want to go to the dealer, this is the best place

Response from business owner

J. Scott,

From the team here at Frank's, we appreciate your review.

via Google
 
Melissa Marr
Melissa Marr 3 years ago

They go above and beyond the call of duty

Response from business owner

Melissa, Thank you for your five-star review. We appreciate you!

via Google
 
A Google User
A Google User 3 years ago

This was the best priced, best service, best results I could have wanted. I would recommend coming here over any other collision repair. Thank you Jasper.

Response from business owner

Thank you Brody!

The team here at Frank's is glad to hear you are completely satisfied with our service.

via Google
 
Terry “TK” Magill, Jr.
Terry “TK” Magill, Jr. 3 years ago

Very good at keeping you informed and already do a great job.

Response from business owner

Terry, we thank you for taking time to leave us a five-star review.

via Google
 
Salvador Rodriguez
Salvador Rodriguez 3 years ago

Good people and great service.

Response from business owner

Thank you Salvador, we appreciate you!

via Google
 
Jeremy Foney
Jeremy Foney 3 years ago

Very professional and friendly car looked as if came off the show room floor

Response from business owner

Jeremy, we are here to help our customers.

via Google
 
Jamey Horn
Jamey Horn 3 years ago

Great experience with this place. Dropped van off on a Wednesday for repairs to the rear drivers side quarter panel, taillight, and bumper sensor. The repairs look great and the people at Franks Collision were awesome!! They kept us …

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Response from business owner

Thank you Jamey for your review! We are glad we met your expectations.

via Google
 
Marilyn Lane
Marilyn Lane 3 years ago

Fixed my boo boo

Response from business owner

Than you Marilyn!

via Google
 
Paula Ortega
Paula Ortega 3 years ago

I just wanted to say something about how satisfied I was with them. After my car accident I chose to go to Franks, they did an excellent job on my Nissan. I picked it up earlier than expected. My car was spotless, very clean and looked …

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Response from business owner

Paula,

Thank you for leaving us a review. Our main priority is to assure our customers we will take care of your car as if it was our own.

~Rudy

via Google
 
Mike Stanley
Mike Stanley 3 years ago

Nice folks, clean place

Response from business owner

Thank you Mike!

via Google
 
Dennis Barton
Dennis Barton 3 years ago

JASPER , very professional , keep me informed about what was going on with my truck. he went over and above. thanks jasper.

Response from business owner

Dennis,

Thank you for taking time to write a review not only on our business. We work to meet our customer expectation.

~Jasper

via Google
 
Edward Rowland
Edward Rowland 3 years ago

Jasper was a great person to deal with the repair. However the insurance company and Frank's did not follow my request for OEM parts or better.

via Google
 
Tony Lentini
Tony Lentini 3 years ago

I got some glue splattered on the side of my brand new Volvo SUV and it just wouldn't come off. So I went to the highly recommended Frank's Collision Repair to see what they could do. They took me right in and 30 minutes later, the glue …

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Response from business owner

Toni, thank you for leaving us such kind review!

via Google
 
Fabian Pasillas
Fabian Pasillas 3 years ago

Great quality work. If you have Jasper taking care of you, then your vehicle is in very good hands. He will keep you updated about vehicle repair progress (along with carwise website), he is professional, and is on top of his work. My car …

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Response from business owner

Fabian,

The team at Frank's works hard to provide high quality work and excellent customer service. I am glad we were able to meet your expectations.

Thank you for your review!

~Jasper

via Google
 
Daniel Corno
Daniel Corno 3 years ago

Always professional and always an excellent job well done.

Response from business owner

Daniel,

Thank you for your review!

via Google
 
Sandra Vela
Sandra Vela 3 years ago

Rudy took car of my truck amazingly! They were very informative and quick. Highly recommended!

Response from business owner

Sandra, Thank you for your review. The team here at Frank's works to provide exceptional customer service and deliver high quality work.

~Rudy

via Google
 
Cheyenne Lewis
Cheyenne Lewis 3 years ago

Super company and employees were very efficient and friendly!!

Response from business owner

Thank you Chayenne for the five-star review!

via Google
 
Tony Bortolozzo
Tony Bortolozzo 3 years ago

Had two doors and rocker molding replaced Frank's got me in and car was done in 6 days .excellent service ,very professional employees ..paint matched perfect.i give them a 5 star rating and would refer FRANK's to anyone needing body …

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Response from business owner

Tony, thank you for the five-star review and the recommendation!

via Google
 
Scott Rush
Scott Rush 3 years ago

Awesome service very knowledgeable and friendly employees honest company

Response from business owner

Scott, we thank you for your review.

via Google
 
Shannon Strange
Shannon Strange 3 years ago

I had a wreck on November 11, 2019 and they fixed my car. I haven't gotten it yet but they are nice enough to hold it for me bc my husband's apt will tow it. (Long story for their review) I was treated with the up most respect and kindness …

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Response from business owner

Shannon, thank you for your review. We are glad we were able to help with your needs.

via Google
 
Laura Carr
Laura Carr 3 years ago

I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!

Response from business owner

Laura,

From the team here at Frank's, we thank you for your review.

via Google
 
A Google User
A Google User 3 years ago

I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!

Response from business owner

Hunter, we thank you for your continuous trust.

via Google
 
David Gonzalez
David Gonzalez 3 years ago

4 out of 4 for the service, I got from this place

It was the first time i came here and they also show pic of the work they were doing step by step and even detailed my car after the work. And if i ever need any body im coming here again

Response from business owner

David, thank you for your review.

via Google
 
Shannon Brinkley
Shannon Brinkley 3 years ago

Best service

Response from business owner

Thank you Mr. Brinkley!

via Google
 
Michelle Yarbrough
Michelle Yarbrough 3 years ago

I've used this location several times. They treat you like a valued customer and friend. I've been very satisfied with the service, price and the job performed. They have gone out of their way to assist me. I highly recommend them.

Response from business owner

Michelle, thank you for taking the time to leave us such nice review. The team here at Frank's works hard to meet our expectations.

via Google
 
Ben Grimsley
Ben Grimsley 3 years ago

Wow! I only had 3 days before I had to leave to go out of town for work. Rudy and the team really stepped up!I I would recommend anyone to Frank' Collision, great service, great local business!

Response from business owner

Ben, from the team here at Frank's we sincerely thank you for the review. We are glad we were able to meet your expectations and help you at the same time.

via Google
 
Ramon Rodriguez
Ramon Rodriguez 3 years ago

As always great work last year had hail damage all across car performed great work this year had bumper damage was quick and kept in contact with me through whole process. Highly recommend

Response from business owner

Thank you Mr. Rodriguez!

via Google
 
Salvador Zuniga
Salvador Zuniga 3 years ago

My vehicle looks the same when I first bought it u can't tell the damage on the vehicle from the first time I took it there...

Response from business owner

Thank you Salvador for trusting our shop to do the repairs on your vehicle and for the review.

via Google
 
USAirCreations Stippel
USAirCreations Stippel 3 years ago

Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.

Response from business owner

Thank you!

via Google
 
David Brown
David Brown 3 years ago

Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.

Response from business owner

David, we truly appreciate your review.

via Google
 
Julia Otto
Julia Otto 3 years ago

Great work and service

via Google
 
hunter
hunter 3 years ago

great customer service

Response from business owner

Thank you Hunter!

via Google
 
Melinda Berry
Melinda Berry 3 years ago

At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.

Response from business owner

Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.

via Google
 
CD P
CD P 3 years ago

I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …

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Response from business owner

Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.

via Google
 
Everardo Hernandez
Everardo Hernandez 3 years ago

Fast an quick

Response from business owner

Thank you!

via Google
 
KARMA 1_OF_A_KIND
KARMA 1_OF_A_KIND 4 years ago

Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!

Response from business owner

Thank you Silvia for recommending our business. We truly appreciate it.

via Google
 
Ashley Heise
Ashley Heise 4 years ago

Omg it's beautiful!! They did an amazing job!!! You can't even tell it was in an accident!!! The staff was great and answered every question we had!! They also kept us informed!!! On a scale of 1-10 they deserve 1,000,000

Response from business owner

Thank you Ashley, we appreciate your review.

via Google
 
Shuffler P38
Shuffler P38 4 years ago

Great folks here will get your vehicle repaired right and back on the road looking good.

Response from business owner

Thank You Shuffler P38, we appreciate your review.

via Google
 
Lori K
Lori K 4 years ago

Very knowledgable staff, friendly and helpful.

Response from business owner

Thank You Lori! Your review helps us reach and help more customers .

via Google
 
Karthik S
Karthik S 4 years ago

Great work by these guys. They always make sure to get the job done right every time. I’ve been a long time customer

Response from business owner

Thank you Karthik!

via Google
 
Eric Guthrie
Eric Guthrie 4 years ago

My car got in the front end collision. My coworkers thought I brought a brand new car After they got done with it. They totally detailed the car front from back inside and out. One of the best detail jobs I've ever seen done!

Response from business owner

Eric, Thank you !

via Google
 
Onsite
Onsite 4 years ago

They did a very good job on fixing my van.

Response from business owner

Thank you docor!

via Google
 
Blue Mason
Blue Mason 4 years ago

Great staff, friendly, knowledgeable and reasonable.

Response from business owner

Thank you Lori, we are here to help our customers.

via Google
 
William Tarpley
William Tarpley 4 years ago

Very good service and body work

Response from business owner

Thank you William!

via Google
 
Mark Fackler
Mark Fackler 4 years ago

I had an issue with my insurance adjustor. The manager "Ben" stepped in and went out of his way to make things right. Sometimes, going out of your way in the smallest of circumstances (in mine it was an old car with old parts) can make all …

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Response from business owner

Thank you Mark! Your satisfaction is our priority. Your review is greatly appreciated.

via Google
 
Jasmine Bergstrom
Jasmine Bergstrom 4 years ago

Took my truck in on a Tuesday and got it back a week later. They worked quickly and efficiently to get my truck taken care of and when I got it back it looked brand new. The staff was very friendly I definitely will be going back if …

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Response from business owner

Thank You Jasmine! Our number one priority is your satisfaction.

via Google
 
Connie Clark
Connie Clark 4 years ago

Frank’s repaired my 2006 Avalon beautifully! Though my old car has little blue book value, she was dependable and running well until I was hit from behind and “Ava” was totaled by insurance company. I could never have found a car for the $…

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Response from business owner

Thank You Connie for your kind words! We are excited that we were able to help you and make you happy at the same time.

via Google
 
Adam Estrada
Adam Estrada 4 years ago

I never leave reviews, but I feel the need to leave one for Frank's. They have great customer service and did a fantastic job repairing my truck. They also did a very good job of explaining the process and always kept me updated on the …

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Response from business owner

Adam, we thank you for your feedback!

via Google
 
Anastasia Haynes
Anastasia Haynes 4 years ago

This place is absolutely amazing!! My 18 year daughter hit the front end of my car. Ben was very attentive and tried to find the best solution for me, he went above and beyond. They stayed in contact and the receptionist kind and very …

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Response from business owner

Thank you Anastasia! Our team is glad we met your expectations.

via Google
 
Irma Bocard
Irma Bocard 4 years ago

Great job. They repaired my car, great job. They will complete the job after the paint is totally dry to put on the protective firm.

Response from business owner

Thank you Irma!

via Google
 
Samantha Raymond-Fletcher
Samantha Raymond-Fletcher 4 years ago

A bit spendy but super fridly service!

via Google
 
Caleb Yowell
Caleb Yowell 5 years ago

Ben and the team at Frank's were incredibly helpful and fair with pricing, working with insurance, and quality of work. Would definitely recommend them for any car work you need done.

Response from business owner

Thank you Caleb!

via Google
 
Jeff Osmun
Jeff Osmun 5 years ago

Excellent work. Excellent people.

Response from business owner

Thank you Jeff!

via Google
 
Tom Ibert
Tom Ibert 5 years ago

Great auto body shop

Response from business owner

Thank you Tom!

via Google
 
Ronni Abshier
Ronni Abshier 5 years ago

I took my vehicle to Frank's in order to have small crack in the bumper repaired as well as getting my hood repainted. Rudy was in charge of my account and was awesome. His quote beat the competitors by a substantial amount. I am always …

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Response from business owner

Thank you Ronnie,

Our team work hard to provide professional customer service and to deliver quality work that would be up to your satisfaction. We are glad we met your expectations.

via Google
 

​Read the Latest Reviews for Frank's Collision Repair - Crosby

From 315 reviews
Dslay80
Dslay80 12 days ago

Tom was extremely friendly and knowledgeable of my car with my questions

via Google
 
Ase Man
Ase Man a month ago

Could have been better went there for consultation Chris told us everything we needed to know didn't think he could fix it but it we turned us to where we could

via Google
 
Debby Chennault
Debby Chennault 2 months ago

Frank's got my car completed a week earlier than projected completion date. Looks great. Dealt with Chris Roth and he was awesome. Thanks again, Chris!!!

via Google
 
Sonya Campos
Sonya Campos 2 months ago

Chris did a amazing job!! first time going here and i was very happy good job

Response from business owner

Sonya,

Thank you for awesome Five-star review!

via Google
 
Mia Withers
Mia Withers 7 months ago

I love this company. Tom is the best and did wonders on my car. Tom is greatly appreciated.

Response from business owner

Mia,

We truly appreciate your awesome review! thank you for allowing FCR to repair your vehicle.

~Tom

via Google
 
Jeff Bellett
Jeff Bellett 9 months ago

Very nice people

Response from business owner

Jeff,

Thank you for your review!

via Google
 
Liz Marchlewicz
Liz Marchlewicz 9 months ago

I decided on Frank's because of the customer ratings. They weren't able to repair my car because the insurance company totaled it however the customer service was great from start to finish everytime I had contact with someone.

Response from business owner

Liz,

Thank you for understanding that FCR has no control over vehicles that are deemed totaled. Most of all, thank you for the great review!

via Google
 
Katrice Love
Katrice Love 9 months ago

Wonderful service and did an excellent job on my Jeep.

Response from business owner

Katrice,

Thank your for trusting FCR with your vehicle!

via Google
 
Mileidy Morales Torres
Mileidy Morales Torres 9 months ago

I want to thank you for the great work and service to both crosby and baytown who both worked on the van. my expectations were exceeded. Thanks to the entire team of employees.

Response from business owner

Mileidy,

The team at FCR appreciates your awesome review!

via Google
 
Mike Petters
Mike Petters 10 months ago

Thanks for getting my truck looking brand new again

via Google
 
John Brandt
John Brandt a year ago

Frank's collision is a hard-working honest body repair shop that does great work!

Response from business owner

John,

Thank you for trusting our business!

via Google
 
Joshua Vinson
Joshua Vinson a year ago

The people that run this were very professional and took care of my explorer even in wrecked condition. As if they were loading/unloading their own vehicle. Very much appreciated

Response from business owner

Thank you for the great review! Much appreciated

David Martin

via Google
 
Tracey Cox
Tracey Cox a year ago

On May 12, 2022 I spoke with David about replacing my driver side mirror and that I already had the part ordered. He is amazing!! I stopped by on May 19, 2022 and had it fixed. I was in and out in 20 min. I truly appreciate the service and …

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Response from business owner

No problem at all! have a great weekend and thank you for the amazing review!

David Martin

via Google
 
Milli Langwell
Milli Langwell a year ago

They were great very friendly and fast my car looked brand new when all done.If ever needed will use them again, David was super knowledgeable and helpful.

Response from business owner

Thank you for taking the time to drop a kind word! And for the 5 ***

review! We truly appreciate all of our customers and will be here for you if you should need us!

David Martin

via Google
 
Jonathan Morris
Jonathan Morris a year ago

David and his team are the best in the business took my truck to get fixed told me 10 working days the truck would be ready and it was thanks David i

I’m really impressed how it came out just like it was when I purchased it new

Response from business owner

The team here IS amazing! Thank you for the kind words and the 5 *** star review. Thank you for choosing us!

David Martin

via Google
 
Ken Delome
Ken Delome a year ago

Very polite and professional staff, very understanding of my situation. Dealt with the insurance company and got me the results I wanted. Hope I never need their service again but if I do, I'll be back.

Response from business owner

Thanks for the 5 *** review!

Be safe and we will be here should you need us again.

David Martin

via Google
 
ROLAND Sins
ROLAND Sins a year ago

If you have an accident, this is the place to go. They do a great job and are very friendly.

Response from business owner

Thank you for the kind review!

David Martin

via Google
 
Wes Foster
Wes Foster a year ago

Friendly and accommodating staff. Had a car sent there that was involved in an accident. They were incredible to work with and facilitated a smooth process between us and the insurance company. Hopefully we won't have to but will use again.

Response from business owner

Thank you for the amazing 5 STAR review! I'm glad that we could make the process as simple as possible for you.

Be safe and thank you,

David Martin

via Google
 
Haylee Snyder
Haylee Snyder a year ago

I am very grateful to David and the team for their incredible work. David helped me and kept in contact with me throughout the process. My vehicle looks beautiful because of their excellent craftsmanship. Thank you so much!

Response from business owner

It was a pleasure to meet you, and I'm glad that we were able to make your car exactly how you wanted to get it back to! Thank you again for your business.

David Martin

via Google
 
Toshia Munoz
Toshia Munoz a year ago

My car accident was stressful in itself. My SUV was still drivable after the accident, so after work I took my truck into Frank’s Collision in Crosby. As soon as I got there, David greeted me and eased my worries. They did a phenomenal job …

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Response from business owner

Thank you for taking the time to write such kind words about our business! We do truly strive to make your bad situation as simple to fix as possible, because we realize HOW STRESSFUL having your car repaired can be.

I'm glad you are soo pleased with the results and should you ever need us again we will be here.

Drive safe!

David Martin

via Google
 
Christy Cherry
Christy Cherry a year ago

Such great people! The whole situation with my car and insurance was a hot mess! David kept me updated on everything and will definitely have my business from now on! Everything was done in a timely manner given everything that was thrown …

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Response from business owner

Glad to get that cool car fixed for you and back on the road looking good!

Appreciate the 5*** stars and amazing review.

Drive safe!

David Martin

via Google
 
Re Re
Re Re a year ago

I have taken my vehicle to this location twice this year and both times they have delivered as promised. David is awesome and very respectful, and he does his best to take care of you and assure your satisfaction and in this day and time …

read more
Response from business owner

First off thank you for the kind review, and secondly for choosing us AGAIN to repair your vehicle! That's real trust!

Have a great day and drive safely!

David Martin

via Google
 
Mary Hewitt
Mary Hewitt a year ago

I took my Buick to Frank’s Collision in Crosby, TX, after I had an accident. David Martin worked with me to complete the repair of my vehicle, which involves high end safety features tied to sensors in the bumper, which was damaged. He kept…

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Response from business owner

Thank you for choosing us when there are soo many other shops in the area. We truly care about our customers, their cars ...and how they effect their daily lives. We want your car repaired correctly and safe for you and your family! We appreciate the small details and we also appreciate you taking the time to write such an amazing review.

Please be safe, and we will be here if you need us!

David Martin

via Google
 
Nikole Carabeo
Nikole Carabeo a year ago

Recently moved to Texas from Miami. I got into a minor accident and my back bumper and trunk was a complete mess and being held with bungee cords. I have no family here and everyone I have become familiar with did not know of any body shops…

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Response from business owner

Welcome to Texas! And thank you for giving us the chance to repair your gorgeous Lexus! Hope you have no more problems but if you do- we will be here. Tell your new friends about us!

Be safe, and thank you for the review!

David Martin

via Google
 
Tracy Newton
Tracy Newton a year ago

I’ve used franks twice in 6 months. David is very helpful and on top of it. My car was fixed in a timely manner and returned in time frame provided. I’ll definitely be returning for future repairs needed (hopefully not wrecks) thanks again …

read more
Response from business owner

Thank you for the amazing 5 *** review. It was a pleasure to do business with you and should you need us again we will be here.

Thank you,

David Martin

via Google
 
Penny Sprang
Penny Sprang a year ago

David was great, friendly and super helpful! I was in and out quickly with repair done well! Very friendly staff in office as well! Would definitely recommend as they will take good care of you!

Response from business owner

Glad we could be of help with the oops'y! They happen to us all.

Should you or a friend or a family member ever need our services send them our way! And thank you for your amazing 5 *** review.

David Martin

via Google
 
Trey Scott
Trey Scott a year ago

These folks are fantastic! David, Mike, and Laura are phenomenal. They took care of our vehicle with speed and quality work. They stayed in touch throughout the process to keep us informed of the progress. They work as a great team to make …

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Response from business owner

Thank you very much for the kind words and the amazing 5 *** review!

We strive to be the best around, because we know that no one plans to have an accident — and it's normally a giant pain to deal with.

So we try to make that process just a little easier for you.

The team that works here is AMAZING and they truly care about our customers! It's very nice to hear that it shows.

We will be here if you ever need us again! Be safe.

David Martin

via Google
 
Captain Leedle
Captain Leedle a year ago

I have been to Frank’s Collision in Crosby twice now and I have always had the best service. The first time was when I got rear ended and they work well with insurance! The second time I went to Franks, I had gotten into an accident with …

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Response from business owner

Thank you for allowing us to fix your car and choosing us not only once but TWICE! Our business is built on trust and word of mouth and we greatly appreciate having you as a customer.

Be safe, and we will be here if you need us again.

David Martin

via Google
 
Laura Griffin
Laura Griffin 2 years ago

Frank's Collision is a top-notch collision and repair center. This is the second time I have had a vehicle at this location and David is extremely customer-service oriented and takes the time to go out of his way to make sure the service …

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Response from business owner

Thank you Laura for your patience and your business!

David Martin

via Google
 
Karen Edwards
Karen Edwards 2 years ago

Reviewer (Bilii Mustafaa) Again, want to sincerely Thank David and his staff for such excellent service. My son's car was scratched and needed repairs. The only place we take our vehicles is to Franks Collision in Crosby. Don't go …

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Response from business owner

Thank you for trusting us with your entire family's vehicles and also for the amazing 5 star review!

David Martin

via Google
 
Staci Sebesta
Staci Sebesta 2 years ago

I have used Franks before and this time, again, they didn’t disappoint. Took my car in after a wreck, they dealt with the other insurance company for me and David Martin took care of my car in a timely manner. My car came back looking …

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Response from business owner

I'm glad you were satisfied with the service you received, and thank you for the nice review!

David Martin

via Google
 
Memaw Ramsey
Memaw Ramsey 2 years ago

They were so easy to work with. They always kept us updated and we are very pleased with their work.

Response from business owner

Thank you for the kind reply!

Glad we did a good job for you!

David Martin

via Google
 
Reba Tusi
Reba Tusi 2 years ago

Met with Mr. David. He was FABULOUS! He coached me on what I needed and advised who could detail my car for me. He made me feel comfortable and informed me. Mr. Ben preformed the service on my car and it looks BRAND NEW. I don’t have enough…

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Response from business owner

Thank you for stopping by and if you need anything else do not hesitate to ask! Have a wonderful day!

and thank you for the review.

David Martin

via Google
 
Richard Nafegar
Richard Nafegar 2 years ago

Frank’s in Crosby did a great job on repairing my truck. If you what a professional collision place that does quality work and has superb customer service, then look no further they are right here in Crosby, Texas. Thanks Frank’s Team.

Response from business owner

We love being "locals".

Thank you for the awesome review.

David Martin

via Google
 
Doug B
Doug B 2 years ago

I had a small repair needed on my Honda Ridgeline. I arranged a time with David and he was waiting for me when I arrived and had everything taken care of very quickly and professionally. I was in and out in 15 minutes

David was courteous …

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Response from business owner

I am glad we were able to get that handled for you in a timely manner. Pleasure to meet you and if you need anything else please let us know!

David Martin

via Google
 
Ed H
Ed H 2 years ago

Broken side mirror. Price was about what I expected, part came in within 2 days, stopped in and David had it replaced in 5 minutes—can’t beat that

Response from business owner

Sometimes it's a small repair and... sometimes a big repair but we try very hard to make them all as easy as possible for our customers. We respect that your time is VALUABLE!

Thank you again for your business and be safe.

David Martin

via Google
 
Rebecca Lloyd
Rebecca Lloyd 2 years ago

Hands down, the best experience I've had, when it comes to having my car repaired. DAVID IS AWESOME!! He not only made sure to communicate to me about when and what needed to be done, but he also made sure to communicate with my insurance …

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Response from business owner

Thank you for the awesome review! We work hard to make your repair process as painless as possible.

We appreciate your business and will be here if you should need us again.

David Martin

via Google
 
charles borders
charles borders 2 years ago

Very professional great work at timely manner pleasant experience thanks guys

Response from business owner

Pleasure doing business with you, and we appreciate the 5 star *** review you posted!

David Martin

via Google
 
Larry Price
Larry Price 2 years ago

Excellent service and friendly people, Highly recomend them

Response from business owner

Thank you for the glowing review!

David Martin

via Google
 
Jeanette Cruz
Jeanette Cruz 2 years ago

Honestly, the communication was good. They stayed in touch with me & informed me about all the work being done. One week after the job the paint job, the paint started peeling. I gave them a call and we set up a time to get it redone. 10/10

via Google
 
Mason Shelby
Mason Shelby 2 years ago

Was very happy working with this company, results came out wonderful and really fast and they even washed my car getting all of the bugs off the front.

Response from business owner

Thank you for your business Shelby!

I'm glad Frank's Crosby exceeded your expectations.

David Martin

via Google
 
Deisy Ordaz
Deisy Ordaz 2 years ago

David did such a great job on my car! The body work that was done to it after my accident was amazing it looks and feels brand new!! Thank you so much for the amazing work.

Response from business owner

The craftsmen that work here do amazing work and we really appreciate your feedback and the great review!

Have a great 4th of July!!

David Martin

via Google
 
JAMES TUTOR
JAMES TUTOR 2 years ago

Frank’s is the only place to take your vehicle when needing repairs. They are very professional and customer friendly. I ordered my part over the phone and when it came in they called me to schedule a service time. When I brought my Tahoe …

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Response from business owner

That was an easy one to get handled for you.

I sure appreciate your business and the outstanding 5 *** star review! Have a great weekend

David Martin

via Google
 
Shawntia Bird
Shawntia Bird 2 years ago

Took my 2020 Jeep Grand Cherokee in to get a very deep scratch out of the lift gate. They did such an excellent job!! Cannot tell there was damage or any work done on the vehicle! Would highly recommend!!

Response from business owner

That Jeep is soooo nice and it was a pleasure to get it back into perfect condition! Thanks for trusting us with it, and also for the kind words.

David Martin

via Google
 
Jan Tapia
Jan Tapia 2 years ago

I was completely satisfied with their services, from beginning to end. I highly recommend them. 👌

Response from business owner

Thank you for taking time from your day to share the results of your visit to Frank's!! Glad we met your expectations.

David Martin

via Google
 
Christina Martin
Christina Martin 2 years ago

Thanks to everyone at Frank’s! My car looks as good as new and even better in some areas. Great work and pretty quick service too.

Response from business owner

Thank you for the amazing 5 star review and kind words!

David Martin

via Google
 
Wesley Soape
Wesley Soape 2 years ago

They do aluminum Ford bodies, if you're looking. Repair was clean. Put me back on the road at the earliest they could.

Response from business owner

Thank you for taking time from your day to give us some praise and an awesome 5 star review. We appreciate your business!

David Martin

via Google
 
Jessica Garcia
Jessica Garcia 2 years ago

I had a great experience taking our truck here for body work. Staff is very professional and we were very pleased with their work. Highly recommend this location.

Response from business owner

Thank you for the kind words! We strive to be the best in this business and hearing back from our customers is great!

David Martin

via Google
 
Shane Doby
Shane Doby 2 years ago

This place does top notch work. Great staff!!

Response from business owner

Thank you for the review! We have great customers!

David Martin

via Google
 
Mike Music
Mike Music 2 years ago

My truck was backed into by a neighbor, so I got estimates by multiple shops. Franks was very reasonable, so i decided to go with them. Since I was putting it in the shop I decided to get other things done as well like painting the bumpers …

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Response from business owner

Thank you for the business! That is a great truck and I look forward to seeing it once you get all the finishing touches done!

Have a great day,

David Martin

via Google
 
J. Staton
J. Staton 2 years ago

Excellent service, detailed oriented, helpful. Quick turnaround and kept me advise of all repairs. Employees seem to be hard workers and actually care about the customer. Cleanest auto shop I’ve ever seen. Hope I won’t need their …

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Response from business owner

Miss Jean you are an awesome customer and it was our pleasure to repair your vehicle.

Always here if you need us, and thank you for the amazing review!

David Martin

via Google
 
Aitzza Garza
Aitzza Garza 2 years ago

I got rear ended a couple weeks ago and decided to take my Jeep into this shop to get all the repairs taken care of. They did an amazing job! The staff is very friendly and my vehicle was done very quickly. They were able to get everything …

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Response from business owner

We are blessed to have some great customers like yourself- you make our job easier! Have a safe trip and thank you for the 5 *** review!

David Martin

via Google
 
rick Ellis
rick Ellis 2 years ago

Did a great job let me pick my car up on Saturday. I love my car and it looks great!Thank you !

Response from business owner

Thank you for the review and the business!

Have a great weekend!

David Martin

via Google
 
Steven Sposato
Steven Sposato 2 years ago

Had a wreck in my 2014 c7 corvette 😭. But, Frank’s got her put back together in a timely fashion for me. They did great work and you would never know anything ever happened to her. They were always very professional and polite. They …

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Response from business owner

Awesome car and great owner! We are car guys.. and gals here at Franks Collision, so seeing one like this get back to looking great makes us extra happy!

Enjoy the car shows and be safe!! Thank you for the amazing review.

David Martin

via Google
 
Onnie Tanton
Onnie Tanton 2 years ago

David the manager is a great guy he helped us out with a blow out on our truck and didn't even charge a us dime to do anything i recommend franks for anything.and we even offered to come back and pay him and he said no

Response from business owner

We all have bad days- pass it forward one day when you have the chance!

& Be safe!

David Martin

via Google
 
Cindi Gourley
Cindi Gourley 2 years ago

My daughter had previously used and recommended. After an accident chose to use for repairs of vehicle. Staff friendly and attendative to needs and business. Repairs were done timely within time frame given and well done and looks fine. …

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Response from business owner

Thank you for the kind words... and we love referrals!

& Here if you ever need us again.

David Martin

via Google
 
A Google User
A Google User 2 years ago

These guys are top notch! They made the process of dealing with ins and my repairs as painless as possible. Everyone was very professional and friendly.

Response from business owner

We try to make the repair process as painless as possible.

glad you were pleased with the outcome and treatment here at Frank's!

Thank you for the 5 *** review.

David Martin

via Google
 
AJ York
AJ York 2 years ago

I’ve passed this place a million times but never stopped. I decided to stop in and ask for an estimate to repair my wife’s Ford Escort windshield molding. The owner told me to save my money and referred me to a glass repair company that …

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Response from business owner

Our goal as a local business is to put integrity first and foremost and we strive to help our customers.

Thank you for taking a minute and recognizing us for that!

David Martin

via Google
 
M & M (Hydra Sounds)
M & M (Hydra Sounds) 2 years ago

********** FIVE STARS **********

Thank you, Frank's Collision Repair for another job well-done.

I brought in my mother’s car for repairs and Frank’s Collision Repair (Crosby) did a beautiful job. David is very warm and receptive which …

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Response from business owner

Bilii you are one of my favorite customers! As always it was a pleasure doing work for you and you know we are here if you need us!

Thanks again!

David Martin

via Google
 
Brandi Langley
Brandi Langley 2 years ago

I recently brought my car to Frank's Collision and was given the highest level of friendly professionalism from specifically, David and Katy! Katy was the first impression as she is the front desk assistant. She immediately kindly handled …

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Response from business owner

WOW!! Glad to hear we made the experience less painful and that you were pleased with your SUV!

Thank you for the repeat business and be safe.

David Martin

via Google
 
Bilii Mustafaa
Bilii Mustafaa 2 years ago

David is a great guy. He is very professional, knowledgeable about his trade and honest. I have come to location before and always have a great experience. Claudia is also very sweet and personable. She was helpful and gave a warm welcome …

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Response from business owner

Thank you for the kind words and review.

We are pleased that we met and exceeded your expectations.

Referring your friends and family is the best advertisement we could ever hope for. Be safe and thank you again.

David Martin

via Google
 
dendra johnson
dendra johnson 2 years ago

David was very honest, he went beyond to help me . The staff was very courteous and professional, Will definitely bring my car back for service

Response from business owner

Thank you Mrs. Johnson! Have a great weekend and we are here anytime you need us!

David Martin

via Google
 
Cesar Niewiadonski
Cesar Niewiadonski 2 years ago

Best customer service ever, David and Kate are amazing, my car looks new again and I didn’t have to worry about any paperwork for insurance perspective.Thumbs up!!

Response from business owner

We really appreciate your business and also the amazing review!

Be safe!

David Martin

via Google
 
Megan DeWeese
Megan DeWeese 2 years ago

Very friendly and fast service. Went above and beyond what was expected. I have my new car look back! Thanks Frank's collision repair!!!

Response from business owner

We strive to be better than "just good enough" and we truly appreciate the trust our customers provide us.

Thank you for taking the time to give a review!

David Martin

via Google
 
Amanda Carlisle
Amanda Carlisle 2 years ago

The staff at this location is amazing. I spoke with David on Friday regarding a window not rolling up and even though they were booked for the next 3 weeks he had me drop it off on the following Monday. My car was fixed and ready to go the …

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Response from business owner

I know you were in a tight spot with that broken window and glad we could help in a pinch! Thanks for the kind words and for choosing us! Tell your friends and family, because that is the best advertising we could EVER ask for.

David Martin

via Google
 
Monica Infante
Monica Infante 2 years ago

Amazing customer service!! Very professional and helpful. Great quality of work . Super friendly staff! High quality work. Best decision ever to bring both of our cars !!

Response from business owner

Thank you for the 5 star review, we really appreciate the business!

David Martin

via Google
 
Firman Amberg
Firman Amberg 2 years ago

I Highly recommend Frank`s collision. When I picked up my vehicle the first thing I looked at is the paint quality and also the gaps between the body components and i was extremely impressed with what i saw. This shop spent the time to make…

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Response from business owner

Thank you for the kind words and for the 5 Star review!

David Martin

via Google
 
Shawn
Shawn 2 years ago

Excellent customer service and they did a high quality job very quickly.

Response from business owner

We strive to be the BEST in town! Glad we hit the mark with the repairs on your vehicle.

Thank you for the review!

David Martin

via Google
 
Herman Bradford
Herman Bradford 2 years ago

I would like to take a minute and thank the guys and David for the great work they did on my truck at Frank's Collisions in Crosby.From the receptionist to David to the guy that does the work they are great like the fact of communication …

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Response from business owner

Customers like yourself make my job easy Mr. Bradford!

Thank you for the review and also for your continued business.

David Martin

via Google
 
dallas vr6
dallas vr6 2 years ago

Absolutely best service! This team went above and beyond to make sure my truck was perfect, even when there was repairs not on the estimate. Delivered my truck to the dront door, cleaned inside and out as if it was bamrand new. All my …

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Response from business owner

Dallas,

Thank you for choosing us when there are a thousand other collision repair shops in Houston! Good to hear we exceeded your expectations and nailed the delivery.

Have a great Christmas and thank you for taking the time to do a review for us.

David Martin

via Google
 
Susie Spurgeon
Susie Spurgeon 2 years ago

Amazing service. I dropped my car off to be repaired after an accident. They repaired my vehicle quickly and you couldn't even tell where it had been hit. It looks amazing.

The customer service was great. They had it fixed earlier than…

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Response from business owner

We love to be called AMAZING!! The staff here is the best and they make the process for our customers as painless as possible.

I appreciate the kind words and the 5 star review!

David Martin

via Google
 
Jody Arnold
Jody Arnold 2 years ago

They did such a good job on the SUV it looks brand new. Everuone that worked there, was so friendly. Will definitely recommend.

Response from business owner

Having your car wrecked is enough headache, having it fixed shouldn't have to be! Thank you for choosing us, and we will be here in the future should the need arise.

Also.. tell a friend or family member what a good job we did, your trust / word of mouth is our BEST advertising by far!

David Martin

via Google
 
Brian Gilliam
Brian Gilliam 3 years ago

excellence and professional

Response from business owner

Thank you for the 5 Star review!

David Martin

via Google
 
Michael Mclean
Michael Mclean 3 years ago

A good place to get body work done on your vehicle

Response from business owner

We strive to be the best in the market! It sure is nice to hear that we are doing an excellent job for our customers!

David Martin

via Google
 
Nannette Janeway
Nannette Janeway 3 years ago

My whole experience was amazing! Your business turned a inconvenience into a great experience! I recommend your services

Response from business owner

WOW! what awesome feedback.

And thank you again for your business!

David Martin

via Google
 
Bryan Grant
Bryan Grant 3 years ago

I took my 2016 Ford F-150 to franks on a Monday at 0900 in the morning with a 1" puncture in my rear passenger door, on Tuesday they called and it was complete, pounded , welded, primed and painted . the door and paint was blended with the …

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Response from business owner

Thanks for the review Bryan! The staff did an amazing job on your truck. If you ever need us again.. you know where we are!

Thank you again for your business,

David Martin

via Google
 
Mark Davis
Mark Davis 3 years ago

These guys did wonderful repair work on my Nissan Altima on two occasions. I highly recommend them!

Response from business owner

Thank you for taking the time to do a review! We appreciate the 5 stars and also that you trusted us TWICE!

Please tell your friends and family because that referral is the best we could ever hope to get!!

Be safe,

David Martin

via Google
 
Stefan Shaw
Stefan Shaw 3 years ago

Being a eighteen year retired Army veteran I've learn to do the research prior to making decision, Taking my vehicle to Frank's Auto Body here in Crosby was one of them, The personnel were extremely courteous and professional, My vehicle …

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Response from business owner

We truly appreciate all of our veteran's!

Thank you for your continued business and for taking the time to give us a wonderful review!

Have a great day,

David Martin

via Google
 
Frank Garza
Frank Garza 3 years ago

Best customer service experience ever! The quality of their work is excellent! So glad I chose them to fix my truck! Best decision I've made in a while!

Response from business owner

WOW!! that is high praise. Thank you for the awesome review.

Glad we met your expectations.

David Martin

via Google
 
Barragan bros
Barragan bros 3 years ago

David and his crew went ABOVE and BEYOND! I won't ever use another company. The receptionist is the sweetest lady....the whole staff there are A++++...I can not say enough good things.....not to mwntion they fixed my vehicle better than …

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Response from business owner

Thank you for your endless patience as we got this one right.

I truly appreciate you as customers, and if we can ever be of help again do not hesitate to call!

Thank you for the review.

David Martin

via Google
 
Samantha Wells
Samantha Wells 3 years ago

Super fast and great service!!! Had two fender benders within 2 weeks of each other. They repaired all the damages within a timely manner both times. The whole process was stress free and easy. They even detailed the inside and outside of …

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Response from business owner

Sorry you had another accident but glad that you chose us again to make the repairs and that you trusted us with your car!

be safe and thank you for the kind review.

David Martin

via Google
 
Robert Freeman
Robert Freeman 3 years ago

Gave me advice how to get my tint off my windows.

Response from business owner

Advice is FREE!!

very welcome. Thanks for the review

David Martin

via Google
 
Paul K
Paul K 3 years ago

Did a great job!

Response from business owner

Thank you!

David Martin

via Google
 
stephanie anderson
stephanie anderson 3 years ago

The staff were very helpful and professional. My car was ready on time actually a day early. Very pleased with Franks and will only use them in the future.

Response from business owner

We appreciate your business and I'm glad we could complete the work early for you! Thank you for the 5 *** review.

Truly appreciated!

David Martin

via Google
 
Caleb McCabe
Caleb McCabe 3 years ago

I am very pleased with my experience with Frank’s Collision. They made the process smooth and easy. Called to update me on what was going on. They even got my car done early and it looks perfect! Will definitely recommend them to friends …

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Response from business owner

Having a wreck is a major headache, we at Frank's feel like having your car repaired should not be a hassle and we work to make that as smooth as possible for our customers.

Thank you for the review! Have a great day.

David Martin

via Google
 
Alicia Kiddy
Alicia Kiddy 3 years ago

Fast, friendly service. Kept me informed about all repairs and had my vehicle repaired and ready 3 days early. I will definitely recommend Franks collision in crosby to all my friends and family.

Response from business owner

Sounds like we hit it outta the park on this one and Im proud that we did. We appreciate your business and will be here in the future should you need us!

Thanks again,

David Martin

via Google
 
Kaylee Arnold
Kaylee Arnold 3 years ago

Frank's did an amazing job of taking care of my car! I dropped the car off on Thursday, and Frank's had me back in my vehicle by Tuesday of the following week. The staff was extremely helpful and polite. This is the place I will recommend …

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Response from business owner

Sometimes things just go "right" and goes extra smooth. That was the case in your repair. Glad we met all of your expectations and we appreciate the amazing review!

Thank you,

David Martin

via Google
 
Jason Wood
Jason Wood 3 years ago

David and his crew did top notch work in a very timely manner. I will definitely recommend them.

Response from business owner

We have the best staff around! Thank you for the great review, very appreciated!

David Martin

via Google
 
Jerome Johnson
Jerome Johnson 3 years ago

Mike was super helpful and knowledgeable about what needed to be done! Great costumer service!

Response from business owner

Mike has a ton of knowledge and is a major asset to this shop.

Thank you for the review!

David Martin

via Google
 
Esy Morales
Esy Morales 3 years ago

Very helpful and friendly staff! Extremely satisfied with the way my vehicle turned out! Will definitely keep franks at the top of my list

Response from business owner

Thanks for your patience as we figured everything out on your vehicle! and I appreciate the 5 star review!

Have a great day,

David Martin

via Google
 
Desires the Country life
Desires the Country life 3 years ago

Very nice people. Dropped me off at the house, picked me up when it was done. I thought it would take two weeks but only took about three days. Polite and courteous people. Very clean, friendly, etc.

Repairs were done through insurance, no…

read more
Response from business owner

That truck is really nice and, I appreciate you choosing us to make the repairs! If you need anything else feel free to contact us and we can get it handled.

PS. Tell a friend about us!

Thanks again,

David Martin

via Google
 
Sheila Hollway
Sheila Hollway 3 years ago

Excellent service. Fast and good quality work

Response from business owner

We try hard to make the repair process as smooth as possible for our customers!

Thank you for your business!

David Martin

via Google
 
john chiado
john chiado 3 years ago

Did an amazing job in my car ! Paint looks amazing ! Car looks brand new after I had my wreak . They even detailed my vehicles interior after they worked on it . 100 percent I’ll go back for personal service if needed

Response from business owner

The staff here are truly amazing craftsmen!

We truly appreciate your business and the fantastic review!

David Martin

David Martin

via Google
 
J. Fowler
J. Fowler 3 years ago

Frank's Collison Repair made my vehicle look brand new. Had a wreck that damaged the right side of my car. They we're quick and precise. I would recommend if needing an estimate or just wanting to get some work done on your care. Thank you …

read more
Response from business owner

Thank you for choosing us to fix your car, and for the 5 Star review!

David Martin

via Google
 
Isaiah Del Toro
Isaiah Del Toro 3 years ago

David and staff were great to work with. Great service and professionalism displayed throughout the process of ordering parts and repairing my Toyota Tundra. I highly recommend their services.....5 stars!!

Response from business owner

I love getting customers by referral! There is no higher praise than from a past customer. I hope you had a safe trip and we will be here if you need anything in the future!

David Martin

via Google
 
Randy Qualls
Randy Qualls 3 years ago

Work performed went way beyond my expectations, quality of work was amazing and done in a very timely manner. The people working there are very professional and easy to communicate with. Will use Franks again if need be.

Response from business owner

WOW!! Thank you for the awesome review!

Have a great day and be safe!

David Martin

via Google
 
Jimmy Rojas
Jimmy Rojas 3 years ago

Great staff, they do excellent work, I couldn't of picked a better place.

Response from business owner

Thanks for the kind words and 5 *** review sir!

David Martin

via Google
 
Cryatal Ramirez
Cryatal Ramirez 3 years ago

Took my truck in due to a car accident left my bumper looking bad. Franks collision was able to fix it and leave it looking like a brand new truck.! We loved it.! Thank you to everyone who took there time on it we really appreciate ya.!!

Response from business owner

Glad we could help, and we truly appreciate that you chose us to fix your vehicle!

David Martin

via Google
 
Christina Tinsley
Christina Tinsley 3 years ago

This shop is EXCELLENT!! Honest and professional and great quality work. Would highly recommend.

Response from business owner

Thanks again for picking us to do your repairs.

Keep us in mind if needed with your next vehicle.

David Martin

via Google
 
dylan cummings
dylan cummings 3 years ago

My wife and I love this Franks collision, they’ve been nothing but helpful and got everything done in a good timeframe.

Response from business owner

Thank's Dylan! Glad to help and thank you for the outstanding review! We don't often get 2 cars from the same household at one time. Glad we got them back to looking great for ya'll!

David Martin

via Google
 

​Read the Latest Reviews for Frank's Collision Repair - Dayton

From 48 reviews
Marilyn Dumas
Marilyn Dumas 5 months ago

Professional and timely. My car was repaired like new.

Response from business owner

Marilyn,

Thank you for your awesome review!

via Google
 
Julian Chavez
Julian Chavez 7 months ago

Quick services

Response from business owner

Julian,

FCR appreciates your review!

via Google
 
Andrea Bartell
Andrea Bartell 9 months ago

Frank’s Collision was absolutely amazing. When I received my car back it looked like a brand new car and drives like a dream. Paul was so awesome throughout the entire process updating me throughout. I highly recommend them for any of your …

read more
Response from business owner

Andrea,

It was awesome working with you. Thank you for letting us repair your vehicle!

via Google
 
George Todd
George Todd 9 months ago

Top notch collision shop, extremely professional and courteous. Paul kept us up to date and made our Scatpack look new again while Savannah up front stayed on the insurance company trying to get payment. I highly recommend Franks for …

read more
Response from business owner

George,

The team here at FCR-Dayton works hard to provide high quality work. We are glad we met your expectations.

via Google
 
James Brown
James Brown a year ago

Awesome service and very timely repairs! They also intervened and help to straighten out some issues with our rent car. I'd call that full service!

Our car looks great! Thanks the Brown's

Response from business owner

James,

We truly appreciate your comment.

via Google
 
Thomas Rawls
Thomas Rawls a year ago

Very courteous and seem to put the customers needs first.

Response from business owner

Thomas,

we are glad we were able to meet your expectations. Thanks for the review.

via Google
 
Joseph Roeder
Joseph Roeder a year ago

They did a great job 👏.

Response from business owner

Joseph,

Thank you for your awesome review!

via Google
 
Marlene Randolph
Marlene Randolph 2 years ago

The staff were very attentive towards all customers. We will definitely be back!!! My mom loved Luby's.... She's no longer with us... And. .... I know she would have loved this one!!!!

via Google
 
Britt Bettell
Britt Bettell 2 years ago

Awesome customer service. Great quality of work. Fair price.

via Google
 
Teri Schumacher
Teri Schumacher 2 years ago

Always does a good job

via Google
 
William Tarpley
William Tarpley 2 years ago

Very professional experience explained process and would recommend to all

via Google
 
Brenda Schmidt
Brenda Schmidt 2 years ago

Great service

Response from business owner

Brenda,

Thank you for your Five-Star review!

via Google
 
Christopher Bright
Christopher Bright 2 years ago

Very professional and courteous. Wonderful job on repairing the damage to my truck.

Response from business owner

Christopher,

We are glad you are satisfied with the repairs. Thank you for the review!

via Google
 
Mandi Tanner
Mandi Tanner 2 years ago

Very pleased

Response from business owner

Mandi,

Thank your for your Five-Star review!

via Google
 
Carl Evans
Carl Evans 2 years ago

Had a small fender bender,, ok not so small,, did great work and very professional

Response from business owner

Carl,

Thank your Five-Star review. We truly appreciate it.

via Google
 
Jonathan Morrison
Jonathan Morrison 2 years ago

Great friendly service

Response from business owner

Jonathan, Thank you for your Five-Star review!

via Google
 
Donna Rushing
Donna Rushing 2 years ago

Excellent service and fine work done at Franks

Response from business owner

Thank you Donna for your amazing review!

via Google
 
Steve Carroll
Steve Carroll 2 years ago

Good shop paint is excellent definitely know how to take care of a customer

Response from business owner

Steve,

Thank you for your kind review!

via Google
 
Eric Stubblefield
Eric Stubblefield 3 years ago

Great service as always, very cordial, took a little while to get the part needed, but that is due to the age of the vehicle.

Response from business owner

Eric, we sincerely thank you for your five-star review!

via Google
 
Daniel Gillett
Daniel Gillett 3 years ago

Fantastic shop nice people friendly and great work

Response from business owner

Daniel, thank you for your awesome review! Please feel free to give us a call if you need us.

via Google
 
Demetrius Rogers
Demetrius Rogers 3 years ago

Clean and quick service. Reasonable price on the repair.

Response from business owner

Demetrius, thank you for your awesome review! The team here at Frank's likes to hear back from our customers.

via Google
 
Candice James
Candice James 3 years ago

Customer service is EXCELLENT!!! I

Response from business owner

Candice,

Thank you for your five-star review!

via Google
 
J. Scott Edwards
J. Scott Edwards 3 years ago

Good shop to take your collision if you don't want a dealer

Response from business owner

J. Scott, Thank you for trusting our business do work on your vehicle!

via Google
 
Randy H
Randy H 3 years ago

Had to have franks in Dayton repair front end on my F250, started working with tom, good guy hard charger.... Rachelle(I am 85% sure that's her name sorry if I am wrong) and cory stepped in to handle delivery.... had small issue(issue isnt …

read more
Response from business owner

Randy, thank you for understanding and for your review!

via Google
 
Jason Kirkman
Jason Kirkman 3 years ago

Super friendly and helpful folks. They got my Yukon fixed up quicker than expected and it looks great! They even washed it for me! Excellent work!!!

Response from business owner

Jason, We are glad we met your expectations. Thank you for your review!

via Google
 
Lessia Tanner
Lessia Tanner 3 years ago

They were great they fixed my sister n law's car did a great job

Response from business owner

Lessia, thank you for the five-star review!

via Google
 
Bobby Luman
Bobby Luman 3 years ago

Highly recommend. Friendly people, great service, fair price and quick service.

Response from business owner

Thank you Bobby for the five-star review.

via Google
 
james morell
james morell 3 years ago

Corey and Rachel are great people. There work is above and beyond competitors. I drive 50 minutes just to use them.

Response from business owner

Thank you James! The team at Frank's is pleased to meet our costumer's expectations.

via Google
 
Brenda Anderson
Brenda Anderson 3 years ago

Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!

Response from business owner

Thank you Brenda!

via Google
 
Jackie M
Jackie M 3 years ago

They helped my mom above and beyond what they are required to.

Response from business owner

Thank you Jackie! We appreciate your review.

via Google
 
Kellie Buchanan
Kellie Buchanan 3 years ago

Great work!

Response from business owner

Thank you Kellie!

via Google
 
Crystal Yeates
Crystal Yeates 3 years ago

Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!

Response from business owner

Thank you Crystal!

via Google
 
Amanda Bergquist
Amanda Bergquist 4 years ago

Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!

Response from business owner

Thank you Amanda!

via Google
 
Kimberly Allison
Kimberly Allison 4 years ago

Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.

Response from business owner

Kimberly,

from the Frank's team, we thank you for your review.

via Google
 
Joshua Gonzales
Joshua Gonzales 4 years ago

Good work would definitely bring other cars here for body work. nice friendly people very helpful.

Back again awesome work awesome service. Had some other problems with the car that was not accident related they fixed at a low price. …

read more
Response from business owner

Thank you Joshua!

via Google
 
James W
James W 4 years ago

Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.

Response from business owner

James,

We thank you for your review. Our team works hard to meet your expectations.

via Google
 
Barbara Gaspard
Barbara Gaspard 5 years ago

Great service awesome paint job and friendly staff.

Response from business owner

thank you Barbara! We are here to help.

via Google
 
Shannon Brinkley
Shannon Brinkley 5 years ago

The most professional and cleanest repair shop ever been too.

Response from business owner

Shannon we appreciate your review!

via Google
 
Linda Miller
Linda Miller 5 years ago

Great repair job on our truck. Thanks

Response from business owner

Thank you Linda!

via Google
 
Sydney Humphrey
Sydney Humphrey 5 years ago

Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.

via Google
 
Walter Hickman
Walter Hickman 5 years ago

I'll tell you what you find yourself in a bind I'd go here. they been good to me.

via Google
 
David Chapman
David Chapman 6 years ago

Great repairs

via Google
 
Sara Trevizo
Sara Trevizo 6 years ago

Great customer service

via Google
 
charlie whitehead
charlie whitehead 6 years ago

Great customer service

via Google
 
Flying Falcon
Flying Falcon 6 years ago

Excellent service!

via Google
 
Robert Openshaw
Robert Openshaw 6 years ago

Good work , lifetime warranty, cheaper than most...

via Google
 
Justin cade Hughes
Justin cade Hughes 6 years ago

Outstanding job they’ve done with my car. Tom has outstanding customer service and a great deal of passion for his work. Can’t imagine sending my car anywhere else.

via Google
 
JOHN R
JOHN R 7 years ago

Your people were very helpful and completed the work ahead of time.

 

Frank's Collision Repair (Baytown)

3003 N Main St
Baytown, TX 77521
(281) 427-8508

Frank's Collision Repair (Crosby)

13313 Crosby Lynchburg Rd
Crosby, TX 77532
(281) 328-9514

Frank's Collision Repair (Dayton)

707 W Highway 90
Dayton, TX 77535
(936) 258-3500
Frank's Collision Repair (Clear Lake)
809 W. Bay Area Blvd, Webster, TX 77598
Hours of operation; Monday - Friday 7:30 AM - 5 PM
Phone: 281-338-6608
Fax: 281-332-4198
Frank's Collision Repair (Underwood)
2151 Underwood Rd, La Porte, TX 77571
Hours of operation; Monday - Friday 7:30 AM- 5 PM
Phone: 281-471-4844
Fax: 281-471-0026
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