Read the Latest Reviews for Frank's Collision Repair - Baytown
From 34 reviews
Jasper was a great person to deal with the repair. However the insurance company and Frank's did not follow my request for OEM parts or better.
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I got some glue splattered on the side of my brand new Volvo SUV and it just wouldn't come off. So I went to the highly recommended Frank's Collision Repair to see what they could do. They took me right in and 30 minutes later, the glue …
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Toni, thank you for leaving us such kind review!
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Great quality work. If you have Jasper taking care of you, then your vehicle is in very good hands. He will keep you updated about vehicle repair progress (along with carwise website), he is professional, and is on top of his work. My car …
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Fabian,
The team at Frank's works hard to provide high quality work and excellent customer service. I am glad we were able to meet your expectations.
Thank you for your review!
~Jasper
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Always professional and always an excellent job well done.
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Daniel,
Thank you for your review!
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Rudy took car of my truck amazingly! They were very informative and quick. Highly recommended!
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Sandra, Thank you for your review. The team here at Frank's works to provide exceptional customer service and deliver high quality work.
~Rudy
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These guys rock! Car looks better than new. Fast turnaround, professional quality and service. I highly recommend them.
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David, from the team here at Frank's, we thank you for your review!
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Super company and employees were very efficient and friendly!!
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Thank you Chayenne for the five-star review!
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Had two doors and rocker molding replaced Frank's got me in and car was done in 6 days .excellent service ,very professional employees ..paint matched perfect.i give them a 5 star rating and would refer FRANK's to anyone needing body …
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Tony, thank you for the five-star review and the recommendation!
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Awesome service very knowledgeable and friendly employees honest company
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Scott, we thank you for your review.
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I had a wreck on November 11, 2019 and they fixed my car. I haven't gotten it yet but they are nice enough to hold it for me bc my husband's apt will tow it. (Long story for their review) I was treated with the up most respect and kindness …
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Shannon, thank you for your review. We are glad we were able to help with your needs.
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I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
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Laura,
From the team here at Frank's, we thank you for your review.
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I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
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Hunter, we thank you for your continuous trust.
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4 out of 4 for the service, I got from this place
It was the first time i came here and they also show pic of the work they were doing step by step and even detailed my car after the work. And if i ever need any body im coming here again
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David, thank you for your review.
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Best service
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Thank you Mr. Brinkley!
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I've used this location several times. They treat you like a valued customer and friend. I've been very satisfied with the service, price and the job performed. They have gone out of their way to assist me. I highly recommend them.
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Michelle, thank you for taking the time to leave us such nice review. The team here at Frank's works hard to meet our expectations.
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Wow! I only had 3 days before I had to leave to go out of town for work. Rudy and the team really stepped up!I I would recommend anyone to Frank' Collision, great service, great local business!
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Ben, from the team here at Frank's we sincerely thank you for the review. We are glad we were able to meet your expectations and help you at the same time.
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My vehicle looks the same when I first bought it u can't tell the damage on the vehicle from the first time I took it there...
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Thank you Salvador for trusting our shop to do the repairs on your vehicle and for the review.
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Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.
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Thank you!
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Great work and service
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Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.
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David, we truly appreciate your review.
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At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.
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Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.
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great customer service
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Thank you Hunter!
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I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …
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Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.
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Fast an quick
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Thank you!
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Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!
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Thank you Silvia for recommending our business. We truly appreciate it.
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Omg it's beautiful!! They did an amazing job!!! You can't even tell it was in an accident!!! The staff was great and answered every question we had!! They also kept us informed!!! On a scale of 1-10 they deserve 1,000,000
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Thank you Ashley, we appreciate your review.
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Great folks here will get your vehicle repaired right and back on the road looking good.
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Thank You Shuffler P38, we appreciate your review.
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Very knowledgable staff, friendly and helpful.
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Thank You Lori! Your review helps us reach and help more customers .
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Great work by these guys. They always make sure to get the job done right every time. I’ve been a long time customer
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Thank you Karthik!
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My car got in the front end collision. My coworkers thought I brought a brand new car After they got done with it. They totally detailed the car front from back inside and out. One of the best detail jobs I've ever seen done!
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Eric, Thank you !
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They did a very good job on fixing my van.
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Thank you docor!
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Excellent customer service and repair.
Great communication, Great customer service above expectations!
Great customer service! Very detailed and lots of communication with me through the whole process. Very satisfied with my vehicle when it was all said and done.
Read the Latest Reviews for Frank's Collision Repair - Crosby
From 184 reviews
This is the first time we used Franks and def will come back should we need it. We had 2 vehicles services and they fixed them beautifully. Th way were courteous, professional and finished quality work in a timely manner. Def worth trusting…
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My 2002F350 was stolen and later recovered by Chambers County Sheriff’s Department. David and other staff members Really did an outstanding job on making all of the needed repairs. They were very professional and the work is excellent. I …
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David and the staff at Frank's Collision Repair – Crosby were professional and communicated clearly throughout the repairs of our truck. Truck was repaired and looked like new again!
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I would recommend this repair shop to anyone.
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Thank you for the awesome 5 *** review!
We appreciate your business.
David Martin
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They really took care of our truck! Made us feel taken care of and a valued customer! Thank y’all again for take care of our baby!
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That is a really nice truck! Thank you for choosing us to repair your vehicle. Be safe and have a great day!
David Martin
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Great job! Thanks!
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Thanks for your business! Have a great 4th of July!
David Martin
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After my car was hit, we brought it to Frank's Collision for repairs.
The manager David made the process smooth, having to deal with a third party insurance. the repairs were perfect, you cant tell that the car was ever in an accident, and …
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Glad to have been able to make it as painless as possible.
Thank you for the business and the review!
David Martin
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I’m Jerry,my experience was great !I had damage to the front and rear of my vehicle (2018 Silverado) the guys at Frank’s CrosbyTx used precision and experience to make my truck new again.Thanks Guys👍🏾
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We do have some AMAZING technicians and they definitely know how to make a vehicle look amazing again!
Thank you for taking the time to write a review and the
*** 5 stars!
David Martin
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Dave took good care of us, great service, great on time results!!!
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I try to treat all my customers like family! Thank you for your business!
David Martin
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Great work, fantastic and friendly. Good JOB well done and very happy with communication
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Sounds like we hit a home run! Thank you for choosing Frank's to make your repairs.
Have a great day, and be safe!
David Martin
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Frank's Collision did an excellent job worked with our insurance company.
They did everything to the highest quality.
They even fixed a scratch on a door that was not even part of the claim.
Thank you! I will be a return customer. That's if…
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Sometimes we get to give a little extra. Congrats again on your upcoming addition and be safe!
Always here if you need us again.
From a Dimple to a dent we can fix it ALL!
David Martin
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David was amazing! Thank you so much for the amazing job and outstanding customer service!
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Thank you for the business! and for the 5 ** review!
Have a great day.
David Martin
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My suburban looks like new. Everyone was so friendly and professional. Would definitely recommend
Response from
Thank you for trusting us with your Suburban!
Also thank you for the kind words and the review.
We will be here if you need anything else repaired!
David Martin
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Thank you so much and it was a pleasure doing business with you.
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Good to meet you, glad we were able to get your suv back to looking amazing for you. Also I wanted to thank you for the customer referral you gave! That is the HIGHEST praise we could ever ask for.
Be safe, and thank you again.
David Martin
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It was far the best of them all my car was ready in no time and services was amazing they definitely no how to take care of their customers thank you all at franks repair management was on point
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We really try to make the painful process of having a collision repair, as painless for you as possible.
We realize that everyone's car plays a huge part in day to day life. Thank you for the kind words and review and the repeat business!
David Martin
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The best body shop experience I’ve ever had! And Manager David is great!
Highly recommend Frank’s collision Crosby to all my friends!
– not just because the staff there are all friendly, but they did a very professional job to bring my …
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Thank you for the review, and I'm glad we were able to get the car back to the correct condition for you!
David Martin
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Frank's in Crosby was so quick and efficient when handling my flooded car. They only had it one day and they gav me the results the next day!!! David is very awesome as well. I will ALWAYS take my vehicles there if the need arises again. I …
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I'm sorry that we were not able to repair your car in this instance but please keep us in mind should the need for repairs ever arise again.
David Martin
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Want to Thank Dennis and Ben and his son for the greate work they done
on my F250 2019..Done a Greate Job.Thank you all At Frank's Collision Repair.You all are Greate people and honest. And even the Secretary. Ill recommend them to anyone …
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We are glad we were able to get that gorgeous truck back to like new condition for you! Thank you for the review and your business sir.
Be safe,
David Martin
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Absolutely a wonderful experience. If I could give 100 stars I would.
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Thank you for the 100 star optional review! I will ask Google to install that feature for us. ha ha
But on a serious note, thank you for your business.
Be safe,
David Martin
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Great customer service!! Completely satisfied with the overall work. Didn't have a lot of work done but it was in on a Tuesday afternoon and it was ready by Thursday morning. Can't say enough good things about these people.
Response from
We try to be very prompt and get your car back to normal after an accident because we know that your car is an important part of your life. Thank you for the awesome review, and be safe!
David Martin
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I just pick my car up, they did an incredible job was so fast, clean and perfect. Also the day that I drop my car off the rental car wasn’t there so I want to thank the manager David for give me a ride to pick up my rental car I appreciate …
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NO problem! We try to make the process as painless as possible and with less interruption to your life.
Thank you again for the business!
David Martin
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David made everything easy for me through this process. I’ve never had to deal with a repair after an accident and he made it easy breezy! There was a small glitch with the hatch after the repair was done that I noticed. I informed David …
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Thank you for the 5 star review and the kind words! glad we met your expectations! Thanks for your patience, and please be safe.
David Martin
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Would highly recommend this place! Hard workers and great customer service!
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Thank you for the review!
David Martin
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The team at Frank's Collision in Crosby were very friendly and and they were quick to start and finish repairs to our car. They were very professional and the car looks great! I highly recommend this team.
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Thank you for the outstanding 5 ** review! Glad we met your expectations sir! Always here should you need us in the future.
David Martin
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Great place to get your vehicle repaired. They did an awesome job replacing my front bumper & paint job. Thank you Frank’s!
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Thank you for the 5 star review and the kind words! glad we met your expectations! Be safe!
David Martin
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Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor rear end accident and they did the best job on repairs and pricing. They treated…
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Thank you for the 5 star review and the kind words! I'm glad we exceeded your expectations. Always here if you need us, and feel free to refer friends and family!
David Martin
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Not only is the staff friendly, but they did amazing work on my durango. I'm talking they even washed it and detailed the inside after the repair. They even returned the rental given to me. Highly recommended for amazing service, great …
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Appreciate the review sir! Have a good one!
David Martin
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They did an excellent job with the repairs and faster than originally quoted. Thank you so much, Diana Davis
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Thank you for the feedback and the awesome review!
David Martin
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David is a great guy. He is very professional, knowledgeable about his trade and honest. I have come to location before and always have a great experience. Claudia is also very sweet and personable. She was helpful and gave a warm welcome …
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Response from
Thank you for the kind words and review.
We are pleased that we met and exceeded your expectations.
Referring your friends and family is the best advertisement we could ever hope for. Be safe and thank you again.
David Martin
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They went above and beyond to clean the inside of my truck. Great customer service. Truck was done early. My repair looks great!
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Have to give credit where it is due... Fernando our detail technician does amazing work on final clean up and to the repair technicians for keeping our scheduled completion date.
Thank you for your business and the review!
David Martin
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They do great work
Response from
Thanks! We appreciate the feedback
David Martin
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Very friendly staff. Did a great job on the repairs.
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Thank you for your business!
David Martin
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Frank’s did an awesome job repairing my car after a car accident. I had damage on both ends of my car and when I got it back it looked as good as new! They really went above and beyond and tried to find a specific decal I had on the front …
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Response from
Thank you for choosing Frank's to perform the repairs!
We realize there are many collision repair shops but we strive daily to be the BEST in the business.
We appreciate the review and the continued business.
David Martin
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I highly recommend franks! I dropped my car off due to an accident, the staff was kind and very helpful any time I called to ask questions. When I went to pick it up I was shocked!! My car looked great and like brand new! Most people are …
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Nice to hear that you were soo pleased with the results and the cleanliness. I will pass this back to the team and let them know!
Have a great day!
David Martin
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My truck was damaged during a tornado in Mississippi. I had major damage. Frank's did an excellent job in repair! I feel like I am driving, a "new" vehicle! Thank you!
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That was a huge repair- thank you for the review and also for the rust you placed in us to handle the repair for you!
David Martin
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I had an accident on 2/9/2020, came to Frank's collision and spoke with David Martin the manager, he was very nice and honest, told me not to worry about anything I was ok. Can't find to many places that will not take advantage of you. Keep…
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Response from
We like to believe that we not only repair cars, but also build a relationship of trust with our customers by being honest and forthright. We appreciate the business and more importantly the referral that your give to friends and family when they need a repair shop. Thank you for choosing Frank's!!
David Martin
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David and crew were very professional and the repairs were great.
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Thank you for the kind words and the 5*** review!
We work hard to get each car back to pre-accident condition.
Have a great day!
David Martin
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First time customer and I couldn’t have asked for a better experience. The staff was very informative throughout the process and the repairs were done in a timely manner. My Charlie is back to her beautiful little self.
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Thank you for the 5 star review and the kind words! glad we met your expectations!
David Martin
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Frank's took care of me through this process! Everyone at Frank's was nice, personable, and kind. They were always happy to answer my questions and take my calls. I used Frank's before and this time was even better than the last. My truck …
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Thank you for choosing us not once, but TWICE!!! WOW
That means we are doing something right!
David Martin
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Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor accident and they did the best job on repairs and pricing. I didn’t use my …
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Response from
We know it can be a difficult process when you have an accident, and we do our very best to keep it simple and smooth.
Thank you for taking the time to review the business!
Much appreciated.
David Martin
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I don’t usually take the time to write a review but after the awesome service I received I felt that I needed to. I have a 2015 Chevy truck and had got into a pipe gate post doing major damage from the front to the rear. David and his staff…
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Response from
Thanks for trusting us with your pickup and we are glad we met your expectations! Also thank you for taking the time to do a review on our business, we appreciate you.
Have a great day and be safe,
David Martin
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Franks did an amazing job with my car! I had to have my bumper repaired because someone hit me and left (of course 🙄). But fortunately they got my car in and out in 2 days! Awesome job! :)
Response from
Thank you for the kind review and we are glad that we could get your car in and out in such a timely manner for you!
Be safe
David Martin
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The customer service is awesome. They went above and beyond explaining everything to me, since this was my first time having to deal with an auto body shop. They made the overall experience very pleasant, from beginning to end. Thank you
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Thank you for the 5 star review and the kind words! glad we met your expectations!
David Martin
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My 2017 Toyota Highlander was rear ended and Frank's Collision Repair in Crosby was one of two places recommended to me. Boy am I glad I took my car here! The staff was professional, courteous, and quick to fix my car. They did an …
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Response from
No problem, and always happy to help.
We know there are other collision shop choices in the area and appreciate every single customer that CHOOSES Frank's!
Have a great day and be safe
David Martin
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David is my hero!!! I didn’t have a collision but I did have a flat tire. I am a teacher and was in a school vehicle on my way home from a teacher workshop. I didn’t know what I was going to do. He told me to have a seat inside and he …
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We were in the right place at the right time on this one. I'm glad we could help you out and get you back home safe and sound!
David Martin
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Everything was great and the service was exceptional. Frank's is the only place we take our vehicles to when the unfortunate incident occurs and we have to have a vehicle repaired. Keep up the good work.
Read the Latest Reviews for Frank's Collision Repair - Dayton
From 24 reviews
Customer service is EXCELLENT!!! I
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Candice,
Thank you for your five-star review!
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Good shop to take your collision if you don't want a dealer
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J. Scott, Thank you for trusting our business do work on your vehicle!
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Had to have franks in Dayton repair front end on my F250, started working with tom, good guy hard charger.... Rachelle(I am 85% sure that's her name sorry if I am wrong) and cory stepped in to handle delivery.... had small issue(issue isnt …
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Randy, thank you for understanding and for your review!
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Super friendly and helpful folks. They got my Yukon fixed up quicker than expected and it looks great! They even washed it for me! Excellent work!!!
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Jason, We are glad we met your expectations. Thank you for your review!
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They were great they fixed my sister n law's car did a great job
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Lessia, thank you for the five-star review!
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Good work would definitely bring other cars here for body work. nice friendly people very helpful.
Back again awesome work awesome service. Had some other problems with the car that was not accident related they fixed at a low price. …
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Thank you Joshua!
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Highly recommend. Friendly people, great service, fair price and quick service.
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Thank you Bobby for the five-star review.
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Corey and Rachel are great people. There work is above and beyond competitors. I drive 50 minutes just to use them.
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Thank you James! The team at Frank's is pleased to meet our costumer's expectations.
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Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!
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Thank you Brenda!
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They helped my mom above and beyond what they are required to.
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Thank you Jackie! We appreciate your review.
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Great work!
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Thank you Kellie!
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Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!
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Thank you Crystal!
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Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!
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Thank you Amanda!
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Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.
Response from
Kimberly,
from the Frank's team, we thank you for your review.
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Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
Response from
James,
We thank you for your review. Our team works hard to meet your expectations.
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Great service awesome paint job and friendly staff.
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thank you Barbara! We are here to help.
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The most professional and cleanest repair shop ever been too.
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Shannon we appreciate your review!
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Great repair job on our truck. Thanks
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Thank you Linda!
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Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
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I'll tell you what you find yourself in a bind I'd go here. they been good to me.
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Great repairs
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Great customer service
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Great customer service
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Your people were very helpful and completed the work ahead of time.