Read the Latest Reviews for Frank's Collision Repair - Baytown
From 40 reviews
Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.
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Great work and service
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Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.
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At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.
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Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.
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great customer service
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Thank you Hunter!
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I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …
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Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.
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Fast an quick
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Thank you!
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Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!
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Thank you Silvia for recommending our business. We truly appreciate it.
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Omg it's beautiful!! They did an amazing job!!! You can't even tell it was in an accident!!! The staff was great and answered every question we had!! They also kept us informed!!! On a scale of 1-10 they deserve 1,000,000
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Thank you Ashley, we appreciate your review.
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Great folks here will get your vehicle repaired right and back on the road looking good.
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Thank You Shuffler P38, we appreciate your review.
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Very knowledgable staff, friendly and helpful.
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Thank You Lori! Your review helps us reach and help more customers .
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Great work by these guys. They always make sure to get the job done right every time. I’ve been a long time customer
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Thank you Karthik!
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My car got in the front end collision. My coworkers thought I brought a brand new car After they got done with it. They totally detailed the car front from back inside and out. One of the best detail jobs I've ever seen done!
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Eric, Thank you !
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They did a very good job on fixing my van.
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Thank you docor!
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Awesome customer service
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Jacob, we appreciate your review!
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Great staff, friendly, knowledgeable and reasonable.
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Thank you Lori, we are here to help our customers.
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Very good service and body work
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Thank you William!
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I had an issue with my insurance adjustor. The manager "Ben" stepped in and went out of his way to make things right. Sometimes, going out of your way in the smallest of circumstances (in mine it was an old car with old parts) can make all …
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Thank you Mark! Your satisfaction is our priority. Your review is greatly appreciated.
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I took my car here after going to Maaco in baytown, frank fixed their mess.
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Thank you David!
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Took my truck in on a Tuesday and got it back a week later. They worked quickly and efficiently to get my truck taken care of and when I got it back it looked brand new. The staff was very friendly I definitely will be going back if …
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Thank You Jasmine! Our number one priority is your satisfaction.
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Frank’s repaired my 2006 Avalon beautifully! Though my old car has little blue book value, she was dependable and running well until I was hit from behind and “Ava” was totaled by insurance company. I could never have found a car for the $…
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Thank You Connie for your kind words! We are excited that we were able to help you and make you happy at the same time.
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I never leave reviews, but I feel the need to leave one for Frank's. They have great customer service and did a fantastic job repairing my truck. They also did a very good job of explaining the process and always kept me updated on the …
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Adam, we thank you for your feedback!
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This place is absolutely amazing!! My 18 year daughter hit the front end of my car. Ben was very attentive and tried to find the best solution for me, he went above and beyond. They stayed in contact and the receptionist kind and very …
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Thank you Anastasia! Our team is glad we met your expectations.
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Great job. They repaired my car, great job. They will complete the job after the paint is totally dry to put on the protective firm.
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Thank you Irma!
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A bit spendy but super fridly service!
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Ben and the team at Frank's were incredibly helpful and fair with pricing, working with insurance, and quality of work. Would definitely recommend them for any car work you need done.
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Thank you Caleb!
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Excellent work. Excellent people.
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Thank you Jeff!
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Great auto body shop
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Thank you Tom!
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I took my vehicle to Frank's in order to have small crack in the bumper repaired as well as getting my hood repainted. Rudy was in charge of my account and was awesome. His quote beat the competitors by a substantial amount. I am always …
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Thank you Ronnie,
Our team work hard to provide professional customer service and to deliver quality work that would be up to your satisfaction. We are glad we met your expectations.
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Such a great experience after the car accident. Frank's was very friendly and professional. They did a great job and were even done ahead of time. Thanks so much.
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Thank you Pastor MaryAnne! Our main priority is your satisfaction.
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Unbelievable service and image of difference. They kept me informed every day on the progress and my car looks better than ever. Totally satisfied and the experience would make me a lifelong customer.
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Michael, from the team at Frank's Collision Repair in Baytown, we want to say thank you for your kind review.
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Picked up my truck today as scheduled. Micheal and his team did a great job. Paint looks amazing and the entire staff are true professionals. I really appreciate their dedication to providing a high quality product and great customer …
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Thank you Curtis! We appreciate your kind words.
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If you need your car repaired from an accident this is the place. Great customer service and quality work.
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Thank you Ms. Fuentes!
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Excellent, Excellent, Excellent customer service. Michael Sosa was very professional and did exactly what he said they would do.
Our Mercedes never looked better.
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These people really care! The only collision repair shop I’ll ever go to. Brandi was my account manager I guess you’d say and she let me know what was going on every step of the way! Micheal is the manager over the this location and he was …
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Went in for an estimate. Richelle was VERY informative and very sweet. I was thankful she was the one to help me. She answered ALL of my questions. I am full of them LOL so she was awesome. Thank you so much!
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The staff of Frank's went above and beyond what had to be done to my vehicle. I researched a lot of collision shops in baytown and it certainly feels like I made the right decision taking my vehicle to Frank's.
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Excellent customer service and repair.
Great communication, Great customer service above expectations!
Great customer service! Very detailed and lots of communication with me through the whole process. Very satisfied with my vehicle when it was all said and done.
Read the Latest Reviews for Frank's Collision Repair - Crosby
From 55 reviews
I highly recommend franks! I dropped my car off due to an accident, the staff was kind and very helpful any time I called to ask questions. When I went to pick it up I was shocked!! My car looked great and like brand new! Most people are …
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My truck was damaged during a tornado in Mississippi. I had major damage. Frank's did an excellent job in repair! I feel like I am driving, a "new" vehicle! Thank you!
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I had an accident on 2/9/2020, came to Frank's collision and spoke with David Martin the manager, he was very nice and honest, told me not to worry about anything I was ok. Can't find to many places that will not take advantage of you. Keep…
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David and crew were very professional and the repairs were great.
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First time customer and I couldn’t have asked for a better experience. The staff was very informative throughout the process and the repairs were done in a timely manner. My Charlie is back to her beautiful little self.
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Frank's took care of me through this process! Everyone at Frank's was nice, personable, and kind. They were always happy to answer my questions and take my calls. I used Frank's before and this time was even better than the last. My truck …
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Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor accident and they did the best job on repairs and pricing. I didn’t use my …
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I don’t usually take the time to write a review but after the awesome service I received I felt that I needed to. I have a 2015 Chevy truck and had got into a pipe gate post doing major damage from the front to the rear. David and his staff…
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Franks did an amazing job with my car! I had to have my bumper repaired because someone hit me and left (of course 🙄). But fortunately they got my car in and out in 2 days! Awesome job! :)
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The customer service is awesome. They went above and beyond explaining everything to me, since this was my first time having to deal with an auto body shop. They made the overall experience very pleasant, from beginning to end. Thank you
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My 2017 Toyota Highlander was rear ended and Frank's Collision Repair in Crosby was one of two places recommended to me. Boy am I glad I took my car here! The staff was professional, courteous, and quick to fix my car. They did an …
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David was very helpful in working with my insurer, and the staff did a great job keeping me updated on the status of my repairs.
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Thank you for the 5 star review Trey! Glad you were happy with the repairs, and we even managed to get most of that ol red dirt off. Be safe and thank you again for your business sir!
David Martin
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Several weeks ago our son had his car repaired at Franks and the
result was the car looked brand new after the repairs.
Last week I took my truck in for repair after a parking lot incident,
the Manager David Martin gave me a good time to …
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I have to hand all the credit to our amazing staff of master craftsmen here at Frank's Collision!
We appreciate the feedback and the 5 star review. Please be safe, and we will be here if you should need us in the future!
David Martin
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Unfortunately for me, I've needed Frank's Collision services twice, but fortunately I left both times with my 2019 Titan looking as good as new.
I have to give a shout out to Mike, he explained what they could do, gave me options and …
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Mike has been at this location for over 40 YEARS!
He has seen it all and his wealth of knowledge is amazing.
We are blessed to have Mike here, and we appreciate you both recognizing him and giving us such great feedback / 5 star review!
David Martin
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Friendly staff, excellent repair service!
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Thank you for the 5 star review!
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Excellent quality work.
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We work hard to be the very best for our customers!
Thank you for the review!
David Martin
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The care that I received from David @ Franks in Crosby was phenomenal! My 2019 Mustang (my baby) fell victim to some damage caused by a WalMart grocery pickup employee. The damage was not bad but definitely noticeable to me. David drove my …
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You are very welcome! I try to treat my customers as I would my own family and friends. I'm glad that Sal (who is our painter) could get that scratch handled for you without having to do a re-paint on that gorgeous Mustang.
Thank you for the 5 star review and we will be here should you ever need us in the future!
David Martin
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Well, I cannot say enough about Frank's in Crosby. From the girls at the front desk to David, the person that helped me through this process, it was smooth, easy and very efficient as far as time. My car looked great and they even went …
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We know that having to take time from your busy life is hard, and we strive to make the process as easy as possible for our customers! If you ever have any more car issues or questions feel free to give us a call, that's what we are here for!
Also- thank you very much for the 5 star review!
David Martin
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I took my wife's 2013 328I BMW to this collision specialist and had the greatest experience! The car was finished in 5-7 days and I received it back in immaculate condition! The front bumper clip was replaced with an OEM original clip (…
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That car looked AMAZING after the repairs! Roland (who did the repairs) has amazing talent, and 30 plus years of experience as a collision technician. I look forward to seeing you in the future and would be glad to help you with any automotive body repair issues you may have. Be safe out there and thank you for the 5 star review.
David Martin
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Frank’s is my go to body shop anytime I need repair work. They give great customer service. I highly recommend Frank’s Collision.
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Thank you for the kind words Allison! We appreciate the review!
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I went to Franks after I was hit in the rear in my new 2020 Ram 1500. Bumper was badly damaged and the tailgate also was damaged. Paper plates were still on the vehicle. David and his staff were awesome. Customer service is top notch.
…
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Thank you for the awesome feedback!
With only 180 miles on that brand new truck... making it look factory perfect was the goal! I'm glad the team here met, and exceeded your expectations. Of course we are always here should you need us again! We truly appreciate your business sir!
David Martin
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If you need bodywork repair on a vehicle especially a Ford truck with an aluminum bed, the best place is Frank's Collision in Crosby, Texas. The right rear panel on my 2017 Ford F-250 super duty truck bed was damaged and Franks Collision in…
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We understand that it is by CHOICE that our customers choose us and we appreciate every single one! Thank you for the amazing review Mark. Have a great Christmas!
David Martin
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Very quick and professional. Went in to get my door handle changed out and they were done in about 30-40 mins
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Thank you for the review and also for your patience with the small issue we had concerning your handle. we appreciate your business.
David Martin
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Just wanted to write a little note and show my appreciation on the GREAT work you did on my Chevy Trax, please let all the guys know that the repairs they did is impressive, and my vehicle looks brand new on the R side. Many thanks for all…
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Wanda, you have an awesome attitude and it bleeds off on all those around you! Thank you for your business, we appreciate it!
David Martin
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I want to thank all of the professionals at Frank’s Collision in Crosby. They took care of my Ford F-150 front bumper repairs. Friendly Ford recommended them, and they couldn’t have been more correct about the high quality of work they …
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Thank you for trusting us with the repairs of your truck, and also for the outstanding 5 star review!! We appreciate your business and now you know where you can trust should you ever need us again.
David Martin
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From the second I walked into the center the staff was personable and helpful with my depressing situation. They took into consideration that I was footing the cost of a rental and worked feverishly to make the necessary repairs to my truck…
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Carl you were a pleasure doing business with and your truck turned out beautifully! I'm glad we could get the truck back to you a bit early considering your rental situation. Thanks for the review and your business! Have a great holiday!
David Martin
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Had to get a bumber and radiator replaced from an accident. Had it finished a week ahead of time and looked great!
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We strive to meet or exceed our customers expectations and it sounds like we hit a home run on yours! Thank you for the 5 star review and for your business. be safe and let us know if we can ever be of further help.
David Martin
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Last thing you want is something to go wrong with your vehicle. My experience with Franks Auto Collision was pleasant. My car took a little longer then expected. But I rather any company take their time and get It right. My car is to …
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I'm sorry there was an issue with your AC. Sometimes things happen like this, but we like to think that what makes us better than other shops is that we stand behind our work 100% and will do whatever is needed to make things right!
I appreciate your patience and also the 5 star review. Be safe and have a great Thanksgiving!
David Martin
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The guys @ Frank's are my angels 😇 this morning they opened early has I was sitting and waiting. With a small yet crucial dilemma. God covers us when we don't even see it. Getting to work safely was my goal and they have assured me of this…
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Glad to be there when you needed us!
& yes.. WE ARE CROSBY PROUD!! ONE FAMILY!
And we will be here in case you ever need us again.
David Martin
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Frank's (Crosby) did a great job on my car! The staff was extremely helpful and professional. Very Satisfied!
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I love my job and I appreciate all my customers, but it's even better when I get to also help a good friend out when they need it.
Glad you were happy with the repairs on your car and you know where to find us should you have any other issues!
Be safe Carla!
David Martin
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They did a awesome job great people to work with. Kept me informed on the work being done. Made my truck look brand new again.
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Thank you for the business Adrian, I'm glad we met your expectations.
ps. Tell all those guys out at LyondellBasell I said hello, and that I will be glad to help them if they have an accident and need some work done! Take care!
David Martin
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They were 100% honest and upfront with me. Always kept me informed and had my truck ready exactly when they stated they would. Completely satisfied with the customer service as well as the repair.
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Thank you for the 5 star review and the feedback!
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Frank's Collision made the process of getting my car repaired pleasant and convenient. Staff extremely friendly and repair fast. Satisfied with the work. Extremely happy with my experience. Would recommend to anyone.
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From a dimple, to a dent... to a full blown collision we can make it look like new and get you back to normal! I'm glad we met your expectations and I appreciate the review and the feedback!
David Martin
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What a wonderful experience despite the reason for our visit! We would highly recommend Frank’s for any need but especially for the exceptional customer service we received from David! He treats you like family and treats your vehicle like…
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Thank you for your continued business! I know that we have fixed a few cars for your family over the last few years, and we will be here should you need us again in the future.
ps. Thank you for the kind words and 5 star review!
David Martin
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David is my hero!!! I didn’t have a collision but I did have a flat tire. I am a teacher and was in a school vehicle on my way home from a teacher workshop. I didn’t know what I was going to do. He told me to have a seat inside and he …
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We were in the right place at the right time on this one. I'm glad we could help you out and get you back home safe and sound!
David Martin
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My car was towed here after an accident, and mostly worked with David throughout my experience here and he personally exceeded my expectations. The staff and environment is great here and was so happy with all the work on my car. They made …
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Thank you for taking the time from your busy day to give us such a great 5 star review! I'm glad we were able to get your car back in perfect condition after your accident and make the process as easy as we possibly could for you! THAT'S OUR JOB! The staff here is amazing and I am amazed daily at the level of talent they have. If you need us again we will be here to help.
Thank you again,
David Martin
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As David says, I would rather run into him at the grocery store (not with my car) rather than at Frank's Collision Repair, but accidents happen and this is the best place you can take your vehicle to get repaired. All of their …
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Thank you for the feedback and awesome 5 Star review!
We take a lot of pride in our work, and I am really glad that it shows. I'm also glad to earn the business of customers such as your family. We don't take any of our customers cars as a "given" and as a result we get a lot of referrals and repeat business. I will look for you at the grocery store next time!
David Martin
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I literally could not have asked for a better experience. David, the manager, is amazing! I am a local insurance broker, so I've dealt with numerous shops. This shop by far has the best customer service I've ever come across, and they …
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Thank you for the awesome review and kind words! Wow!
What's really amazing here is the staff of professionals that make the wheels turn and get our customers back on the road! We really do care and want the process to be painless for you.
From a DIMPLE... to a dent ... we can fix anything ya need! :-)
David Martin
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I had my truck broke into and had Franks in Crosby replace my door handle and repair the scratches. It was not worth putting it on my insurance so i was worried about the price of the repairs. I wanted them to put on a door handle that …
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HA!! Your excitement when you picked up the truck.. over my craftiness to keep the car thieves guessing next time made me laugh! So you are QUITE WELCOME!!
We try to handle any job big or small.
From a dimple to a dent we fit it all!!
Thank you for the kind words and the 5 star review sir,
David Martin
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David the manager was a big help. Made sure we got everything fixed and made my car look brand new.. 👍
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Black cars are tricky and making that VW look slick again was a JOB
Glad we met your expectations and made you happy!
From a DIMPLE to a dent we fix it all!
Thank you for the review,
David Martin
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After all the stress of being rear ended by an uninsured driver, dealing with the police, and fighting with the insurance company, Frank's made this absolutely the best experience possible.
After my accident I called Frank's and spoke to…
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WOW...That's some very high praise!!
I appreciate the compliment, 5 star review and your business.
We really do strive to be the VERY BEST COLLISION REPAIR SHOP in Crosby and take away the usual "headache" that happens with having an accident that requires a collision center.
Frank is amazing to work for...and that creates a culture that provides fantastic results for our customers! Be safe!
David Martin
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Excellent customer service . Did an amazing job and were quick and helpful!
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Thank you for the 5 star review!! & also for being our #100 review!!
Our customers and community make this business what it is, and we appreciate each and every one of you!
David Martin
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Thank You to all that worked on my car at Frank’s – Crosby location! It looks good as new and was done in a very timely manner!
The smoothest catastrophe I’ve ever had to deal with. Thank you for helping ease the pain.... I recommend …
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We work VERY hard to take the burden off of our customers after an accident. The accident alone is enough stress, having your car repaired shouldn't make it even worse. I am glad we could be here to handle your repairs, thank you for the kind words and 5 star review!
David Martin
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Frank's is the BEST auto shop around, bar none. They also have a "Lifetime Warrenty" 4 as long as u own ur car! Hard 2 beat! I HIGHLY RECOMMEND Frank's, no matter what ur car needs!
Sincerely,
Ken & Darlene
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Ken and Darlene.. Thank you for trusting us with you repair.
Our warranty definitely is nice, but our reputation is everything!
Thank you for the 5 star review!
David Martin
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This place did an amazing job on my car! They were done quickly too. The staff at this location are the friendliest people in the business. If I ever need anything repaired on my car again, I'm using them. Highly recommended. Thank you so …
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We treat our customers per the "golden rule" – we treat our customers the way that we want to be treated! We know that having an accident is a hassle and we try hard to make it as painless as possible for you.
thanks for the 5 star review!
David Martin
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Picked up truck earlier today. The truck was repaired quickly and beautifully. They worked with insurance company to get everything they needed. I couldn't be happier. Thank you Frank's
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That's a nice BIG truck Jerry, Thank you for letting us fix it, and we even added a little extra to it! We appreciate the 5 star review and your business. Take care sir!
David Martin
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Best place! Amazing staff. Prompt and super helpful. I would highly recommend. Fantastic service. I wouldn’t go anywhere else.
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Thank you for the 5 star review!!
David Martin
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Needed a new bumper after market ! They painted a new one . Cleaned up my whole truck! ❤️ Customer service. Awesome! Lady in office . Should get a raise she was very nice and knowledge! Thanks
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We pride ourselves on not only meeting your needs in a bad situation, but also we strive to exceed your expectations and keep it as painless as possible! Thank you for the kind words, and we will be here should you ever need us again.
David Martin
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David the Body Shop Manager and the repair technicians were amazing at Franks Collision Repair for the work completed to the vehicle. Paint match was spot on. Body work look awesome an body lines matched perfectly Would not hesitate to use …
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John that new Dodge truck is awesome!
Thank you again for trusting us to make it like brand new!
David Martin
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Couldn't of asked for a better experience, dropped my vehicle off and was taken to get a rental car. The staff was very professional and courteous,and when my vehicle was ready which was way sooner than I expected the work was top notch …
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Thanks for being soo patient as we buttoned up your truck repair Luke! The truck looks great! Also thank you for the 5 star review and kind words! We really appreciate our customers!
David Martin
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David Martin at Frank's provides great service. Extremely happy with my repair.
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Getting to fix one of my best friends car is awesome!
Thank you for trusting us and as always be safe!
David Martin
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Brought my Colorado in. Did an amazing and very fast job. Cant tell where it was hit. Staff was very friendly. Will definitely recommend to anyone in need of repair.
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We know what a huge investment your vehicle is and we appreciate that you trust us to make it like new again!
Thank you for the 5 star review and be safe!
David Martin
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Our guy was David!!! He did a great job repairing our RAM!! Very good customer service as well thank you guys!!
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Well I'd love to take the credit but the technicians here are the real super stars!! They make all the difference in the world when it comes to making your car like new again!
thanks for the 5 star review!! and I will pass along your praise to the staff!! Be safe!
David Martin
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The staff treated my family and I great. They went out of their way and did over time to ensure that I would be able to take my car home with no issues. I am truly impressed with the quality of service that they provided. On top of …
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Thank you for both the 5 star review, and the kind words! We hope you don't have any other accidents but if so we will be here to get it repaired correctly for you!
Thanks again, David Martin
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Everything was great and the service was exceptional. Frank's is the only place we take our vehicles to when the unfortunate incident occurs and we have to have a vehicle repaired. Keep up the good work.
Read the Latest Reviews for Frank's Collision Repair - Dayton
From 20 reviews
Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!
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Thank you Brenda!
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They helped my mom above and beyond what they are required to.
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Thank you Jackie! We appreciate your review.
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Great work!
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Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!
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Thank you Crystal!
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Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!
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Thank you Amanda!
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Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.
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Kimberly,
from the Frank's team, we thank you for your review.
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Good work would definitely bring other cars here for body work. nice friendly people very helpful
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Thank you Joshua!
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Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
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James,
We thank you for your review. Our team works hard to meet your expectations.
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Great service awesome paint job and friendly staff.
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thank you Barbara! We are here to help.
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The most professional and cleanest repair shop ever been too.
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Shannon we appreciate your review!
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Great repair job on our truck. Thanks
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Thank you Linda!
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Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
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I'll tell you what you find yourself in a bind I'd go here. they been good to me.
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Great repairs
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Great customer service
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Great customer service
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Excellent service!
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Good work , lifetime warranty, cheaper than most...
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Outstanding job they’ve done with my car. Tom has outstanding customer service and a great deal of passion for his work. Can’t imagine sending my car anywhere else.
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Your people were very helpful and completed the work ahead of time.
