Read the Latest Reviews for Frank's Collision Repair - Baytown
From 41 reviews
Always professional and always an excellent job well done.
via 
Rudy took car of my truck amazingly! They were very informative and quick. Highly recommended!
Response from
Sandra, Thank you for your review. The team here at Frank's works to provide exceptional customer service and deliver high quality work.
~Rudy
via
These guys rock! Car looks better than new. Fast turnaround, professional quality and service. I highly recommend them.
Response from
David, from the team here at Frank's, we thank you for your review!
via
Super company and employees were very efficient and friendly!!
Response from
Thank you Chayenne for the five-star review!
via
Had two doors and rocker molding replaced Frank's got me in and car was done in 6 days .excellent service ,very professional employees ..paint matched perfect.i give them a 5 star rating and would refer FRANK's to anyone needing body …
read more
Response from
Tony, thank you for the five-star review and the recommendation!
via
Awesome service very knowledgeable and friendly employees honest company
Response from
Scott, we thank you for your review.
via
I had a wreck on November 11, 2019 and they fixed my car. I haven't gotten it yet but they are nice enough to hold it for me bc my husband's apt will tow it. (Long story for their review) I was treated with the up most respect and kindness …
read more
Response from
Shannon, thank you for your review. We are glad we were able to help with your needs.
via
I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
Response from
Laura,
From the team here at Frank's, we thank you for your review.
via
I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
Response from
Hunter, we thank you for your continuous trust.
via
4 out of 4 for the service, I got from this place
It was the first time i came here and they also show pic of the work they were doing step by step and even detailed my car after the work. And if i ever need any body im coming here again
Response from
David, thank you for your review.
via
Best service
Response from
Thank you Mr. Brinkley!
via
I've used this location several times. They treat you like a valued customer and friend. I've been very satisfied with the service, price and the job performed. They have gone out of their way to assist me. I highly recommend them.
Response from
Michelle, thank you for taking the time to leave us such nice review. The team here at Frank's works hard to meet our expectations.
via
Wow! I only had 3 days before I had to leave to go out of town for work. Rudy and the team really stepped up!I I would recommend anyone to Frank' Collision, great service, great local business!
Response from
Ben, from the team here at Frank's we sincerely thank you for the review. We are glad we were able to meet your expectations and help you at the same time.
via
My vehicle looks the same when I first bought it u can't tell the damage on the vehicle from the first time I took it there...
Response from
Thank you Salvador for trusting our shop to do the repairs on your vehicle and for the review.
via
Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.
Response from
Thank you!
via
Great work and service
via
Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.
Response from
David, we truly appreciate your review.
via
At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.
Response from
Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.
via
great customer service
Response from
Thank you Hunter!
via
I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …
read more
Response from
Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.
via
Fast an quick
Response from
Thank you!
via
Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!
Response from
Thank you Silvia for recommending our business. We truly appreciate it.
via
Omg it's beautiful!! They did an amazing job!!! You can't even tell it was in an accident!!! The staff was great and answered every question we had!! They also kept us informed!!! On a scale of 1-10 they deserve 1,000,000
Response from
Thank you Ashley, we appreciate your review.
via
Great folks here will get your vehicle repaired right and back on the road looking good.
Response from
Thank You Shuffler P38, we appreciate your review.
via
Very knowledgable staff, friendly and helpful.
Response from
Thank You Lori! Your review helps us reach and help more customers .
via
Great work by these guys. They always make sure to get the job done right every time. I’ve been a long time customer
Response from
Thank you Karthik!
via
My car got in the front end collision. My coworkers thought I brought a brand new car After they got done with it. They totally detailed the car front from back inside and out. One of the best detail jobs I've ever seen done!
Response from
Eric, Thank you !
via
They did a very good job on fixing my van.
Response from
Thank you docor!
via
Awesome customer service
Response from
Jacob, we appreciate your review!
via
Great staff, friendly, knowledgeable and reasonable.
Response from
Thank you Lori, we are here to help our customers.
via
Very good service and body work
Response from
Thank you William!
via
I had an issue with my insurance adjustor. The manager "Ben" stepped in and went out of his way to make things right. Sometimes, going out of your way in the smallest of circumstances (in mine it was an old car with old parts) can make all …
read more
Response from
Thank you Mark! Your satisfaction is our priority. Your review is greatly appreciated.
via
I took my car here after going to Maaco in baytown, frank fixed their mess.
Response from
Thank you David!
via
Took my truck in on a Tuesday and got it back a week later. They worked quickly and efficiently to get my truck taken care of and when I got it back it looked brand new. The staff was very friendly I definitely will be going back if …
read more
Response from
Thank You Jasmine! Our number one priority is your satisfaction.
via
Frank’s repaired my 2006 Avalon beautifully! Though my old car has little blue book value, she was dependable and running well until I was hit from behind and “Ava” was totaled by insurance company. I could never have found a car for the $…
read more
Response from
Thank You Connie for your kind words! We are excited that we were able to help you and make you happy at the same time.
via
I never leave reviews, but I feel the need to leave one for Frank's. They have great customer service and did a fantastic job repairing my truck. They also did a very good job of explaining the process and always kept me updated on the …
read more
Response from
Adam, we thank you for your feedback!
via
This place is absolutely amazing!! My 18 year daughter hit the front end of my car. Ben was very attentive and tried to find the best solution for me, he went above and beyond. They stayed in contact and the receptionist kind and very …
read more
Response from
Thank you Anastasia! Our team is glad we met your expectations.
via
Great job. They repaired my car, great job. They will complete the job after the paint is totally dry to put on the protective firm.
Response from
Thank you Irma!
via
Excellent customer service and repair.
Great communication, Great customer service above expectations!
Great customer service! Very detailed and lots of communication with me through the whole process. Very satisfied with my vehicle when it was all said and done.
Read the Latest Reviews for Frank's Collision Repair - Crosby
From 178 reviews
Great job! Thanks!
via
After my car was hit, we brought it to Frank's Collision for repairs.
The manager David made the process smooth, having to deal with a third party insurance. the repairs were perfect, you cant tell that the car was ever in an accident, and …
read more
Response from
Glad to have been able to make it as painless as possible.
Thank you for the business and the review!
David Martin
via
I’m Jerry,my experience was great !I had damage to the front and rear of my vehicle (2018 Silverado) the guys at Frank’s CrosbyTx used precision and experience to make my truck new again.Thanks Guys👍🏾
Response from
We do have some AMAZING technicians and they definitely know how to make a vehicle look amazing again!
Thank you for taking the time to write a review and the
*** 5 stars!
David Martin
via
Dave took good care of us, great service, great on time results!!!
Response from
I try to treat all my customers like family! Thank you for your business!
David Martin
via
Great work, fantastic and friendly. Good JOB well done and very happy with communication
Response from
Sounds like we hit a home run! Thank you for choosing Frank's to make your repairs.
Have a great day, and be safe!
David Martin
via
Frank's Collision did an excellent job worked with our insurance company.
They did everything to the highest quality.
They even fixed a scratch on a door that was not even part of the claim.
Thank you! I will be a return customer. That's if…
read more
Response from
Sometimes we get to give a little extra. Congrats again on your upcoming addition and be safe!
Always here if you need us again.
From a Dimple to a dent we can fix it ALL!
David Martin
via
David was amazing! Thank you so much for the amazing job and outstanding customer service!
via
My suburban looks like new. Everyone was so friendly and professional. Would definitely recommend
via
Thank you so much and it was a pleasure doing business with you.
via
It was far the best of them all my car was ready in no time and services was amazing they definitely no how to take care of their customers thank you all at franks repair management was on point
via
The best body shop experience I’ve ever had! And Manager David is great!
Highly recommend Frank’s collision Crosby to all my friends!
– not just because the staff there are all friendly, but they did a very professional job to bring my …
read more
via
Frank's in Crosby was so quick and efficient when handling my flooded car. They only had it one day and they gav me the results the next day!!! David is very awesome as well. I will ALWAYS take my vehicles there if the need arises again. I …
read more
Response from
I'm sorry that we were not able to repair your car in this instance but please keep us in mind should the need for repairs ever arise again.
David Martin
via
Want to Thank Dennis and Ben and his son for the greate work they done
on my F250 2019..Done a Greate Job.Thank you all At Frank's Collision Repair.You all are Greate people and honest. And even the Secretary. Ill recommend them to anyone …
read more
Response from
We are glad we were able to get that gorgeous truck back to like new condition for you! Thank you for the review and your business sir.
Be safe,
David Martin
via
Absolutely a wonderful experience. If I could give 100 stars I would.
Response from
Thank you for the 100 star optional review! I will ask Google to install that feature for us. ha ha
But on a serious note, thank you for your business.
Be safe,
David Martin
via
Great customer service!! Completely satisfied with the overall work. Didn't have a lot of work done but it was in on a Tuesday afternoon and it was ready by Thursday morning. Can't say enough good things about these people.
Response from
We try to be very prompt and get your car back to normal after an accident because we know that your car is an important part of your life. Thank you for the kind review and be safe!
David Martin
via
I just pick my car up, they did an incredible job was so fast, clean and perfect. Also the day that I drop my car off the rental car wasn’t there so I want to thank the manager David for give me a ride to pick up my rental car I appreciate …
read more
Response from
NO problem! We try to make the process as painless as possible and with less interruption to your life.
Thank you again for the business!
David Martin
via
David made everything easy for me through this process. I’ve never had to deal with a repair after an accident and he made it easy breezy! There was a small glitch with the hatch after the repair was done that I noticed. I informed David …
read more
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations! Thanks for your patience, and please be safe.
David Martin
via
Would highly recommend this place! Hard workers and great customer service!
Response from
Thank you for the review!
David Martin
via
The team at Frank's Collision in Crosby were very friendly and and they were quick to start and finish repairs to our car. They were very professional and the car looks great! I highly recommend this team.
Response from
Thank you for the outstanding 5 ** review! Glad we met your expectations sir! Always here should you need us in the future.
David Martin
via
Great place to get your vehicle repaired. They did an awesome job replacing my front bumper & paint job. Thank you Frank’s!
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations! Be safe!
David Martin
via
Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor rear end accident and they did the best job on repairs and pricing. They treated…
read more
Response from
Thank you for the 5 star review and the kind words! I'm glad we exceeded your expectations. Always here if you need us, and feel free to refer friends and family!
David Martin
via
Not only is the staff friendly, but they did amazing work on my durango. I'm talking they even washed it and detailed the inside after the repair. They even returned the rental given to me. Highly recommended for amazing service, great …
read more
Response from
Appreciate the review sir! Have a good one!
David Martin
via
They did an excellent job with the repairs and faster than originally quoted. Thank you so much, Diana Davis
Response from
Thank you for the feedback and the awesome review!
David Martin
via
David is a great guy. He is very professional, knowledgeable about his trade and honest. I have come to location before and always have a great experience. Claudia is also very sweet and personable. She was helpful and gave a warm welcome …
read more
Response from
Thank you for the kind words and review.
We are pleased that we met and exceeded your expectations.
Referring your friends and family is the best advertisement we could ever hope for. Be safe and thank you again.
David Martin
via
They went above and beyond to clean the inside of my truck. Great customer service. Truck was done early. My repair looks great!
Response from
Have to give credit where it is due... Fernando our detail technician does amazing work on final clean up and to the repair technicians for keeping our scheduled completion date.
Thank you for your business and the review!
David Martin
via
They do great work
Response from
Thanks! We appreciate the feedback
David Martin
via
Very friendly staff. Did a great job on the repairs.
Response from
Thank you for your business!
David Martin
via
Frank’s did an awesome job repairing my car after a car accident. I had damage on both ends of my car and when I got it back it looked as good as new! They really went above and beyond and tried to find a specific decal I had on the front …
read more
Response from
Thank you for choosing Frank's to perform the repairs!
We realize there are many collision repair shops but we strive daily to be the BEST in the business.
We appreciate the review and the continued business.
David Martin
via
I highly recommend franks! I dropped my car off due to an accident, the staff was kind and very helpful any time I called to ask questions. When I went to pick it up I was shocked!! My car looked great and like brand new! Most people are …
read more
Response from
Nice to hear that you were soo pleased with the results and the cleanliness. I will pass this back to the team and let them know!
Have a great day!
David Martin
via
My truck was damaged during a tornado in Mississippi. I had major damage. Frank's did an excellent job in repair! I feel like I am driving, a "new" vehicle! Thank you!
Response from
That was a huge repair- thank you for the review and also for the rust you placed in us to handle the repair for you!
David Martin
via
I had an accident on 2/9/2020, came to Frank's collision and spoke with David Martin the manager, he was very nice and honest, told me not to worry about anything I was ok. Can't find to many places that will not take advantage of you. Keep…
read more
Response from
We like to believe that we not only repair cars, but also build a relationship of trust with our customers by being honest and forthright. We appreciate the business and more importantly the referral that your give to friends and family when they need a repair shop. Thank you for choosing Frank's!!
David Martin
via
David and crew were very professional and the repairs were great.
Response from
Thank you for the kind words and the 5*** review!
We work hard to get each car back to pre-accident condition.
Have a great day!
David Martin
via
First time customer and I couldn’t have asked for a better experience. The staff was very informative throughout the process and the repairs were done in a timely manner. My Charlie is back to her beautiful little self.
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations!
David Martin
via
Frank's took care of me through this process! Everyone at Frank's was nice, personable, and kind. They were always happy to answer my questions and take my calls. I used Frank's before and this time was even better than the last. My truck …
read more
Response from
Thank you for choosing us not once, but TWICE!!! WOW
That means we are doing something right!
David Martin
via
Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor accident and they did the best job on repairs and pricing. I didn’t use my …
read more
Response from
We know it can be a difficult process when you have an accident, and we do our very best to keep it simple and smooth.
Thank you for taking the time to review the business!
Much appreciated.
David Martin
via
I don’t usually take the time to write a review but after the awesome service I received I felt that I needed to. I have a 2015 Chevy truck and had got into a pipe gate post doing major damage from the front to the rear. David and his staff…
read more
Response from
Thanks for trusting us with your pickup and we are glad we met your expectations! Also thank you for taking the time to do a review on our business, we appreciate you.
Have a great day and be safe,
David Martin
via
Franks did an amazing job with my car! I had to have my bumper repaired because someone hit me and left (of course 🙄). But fortunately they got my car in and out in 2 days! Awesome job! :)
Response from
Thank you for the kind review and we are glad that we could get your car in and out in such a timely manner for you!
Be safe
David Martin
via
The customer service is awesome. They went above and beyond explaining everything to me, since this was my first time having to deal with an auto body shop. They made the overall experience very pleasant, from beginning to end. Thank you
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations!
David Martin
via
My 2017 Toyota Highlander was rear ended and Frank's Collision Repair in Crosby was one of two places recommended to me. Boy am I glad I took my car here! The staff was professional, courteous, and quick to fix my car. They did an …
read more
Response from
No problem, and always happy to help.
We know there are other collision shop choices in the area and appreciate every single customer that CHOOSES Frank's!
Have a great day and be safe
David Martin
via
David was very helpful in working with my insurer, and the staff did a great job keeping me updated on the status of my repairs.
Response from
Thank you for the 5 star review Trey! Glad you were happy with the repairs, and we even managed to get most of that ol red dirt off. Be safe and thank you again for your business sir!
David Martin
via
Several weeks ago our son had his car repaired at Franks and the
result was the car looked brand new after the repairs.
Last week I took my truck in for repair after a parking lot incident,
the Manager David Martin gave me a good time to …
read more
Response from
I have to hand all the credit to our amazing staff of master craftsmen here at Frank's Collision!
We appreciate the feedback and the 5 star review. Please be safe, and we will be here if you should need us in the future!
David Martin
via
Unfortunately for me, I've needed Frank's Collision services twice, but fortunately I left both times with my 2019 Titan looking as good as new.
I have to give a shout out to Mike, he explained what they could do, gave me options and …
read more
Response from
Mike has been at this location for over 40 YEARS!
He has seen it all and his wealth of knowledge is amazing.
We are blessed to have Mike here, and we appreciate you both recognizing him and giving us such great feedback / 5 star review!
David Martin
via
Friendly staff, excellent repair service!
Response from
Thank you for the 5 star review!
via
Excellent quality work.
Response from
We work hard to be the very best for our customers!
Thank you for the review!
David Martin
via
The care that I received from David @ Franks in Crosby was phenomenal! My 2019 Mustang (my baby) fell victim to some damage caused by a WalMart grocery pickup employee. The damage was not bad but definitely noticeable to me. David drove my …
read more
Response from
You are very welcome! I try to treat my customers as I would my own family and friends. I'm glad that Sal (who is our painter) could get that scratch handled for you without having to do a re-paint on that gorgeous Mustang.
Thank you for the 5 star review and we will be here should you ever need us in the future!
David Martin
via
Well, I cannot say enough about Frank's in Crosby. From the girls at the front desk to David, the person that helped me through this process, it was smooth, easy and very efficient as far as time. My car looked great and they even went …
read more
Response from
We know that having to take time from your busy life is hard, and we strive to make the process as easy as possible for our customers! If you ever have any more car issues or questions feel free to give us a call, that's what we are here for!
Also- thank you very much for the 5 star review!
David Martin
via
I took my wife's 2013 328I BMW to this collision specialist and had the greatest experience! The car was finished in 5-7 days and I received it back in immaculate condition! The front bumper clip was replaced with an OEM original clip (…
read more
Response from
That car looked AMAZING after the repairs! Roland (who did the repairs) has amazing talent, and 30 plus years of experience as a collision technician. I look forward to seeing you in the future and would be glad to help you with any automotive body repair issues you may have. Be safe out there and thank you for the 5 star review.
David Martin
via
Frank’s is my go to body shop anytime I need repair work. They give great customer service. I highly recommend Frank’s Collision.
Response from
Thank you for the kind words Allison! We appreciate the review!
via
I went to Franks after I was hit in the rear in my new 2020 Ram 1500. Bumper was badly damaged and the tailgate also was damaged. Paper plates were still on the vehicle. David and his staff were awesome. Customer service is top notch.
…
read more
Response from
Thank you for the awesome feedback!
With only 180 miles on that brand new truck... making it look factory perfect was the goal! I'm glad the team here met, and exceeded your expectations. Of course we are always here should you need us again! We truly appreciate your business sir!
David Martin
via
If you need bodywork repair on a vehicle especially a Ford truck with an aluminum bed, the best place is Frank's Collision in Crosby, Texas. The right rear panel on my 2017 Ford F-250 super duty truck bed was damaged and Franks Collision in…
read more
Response from
We understand that it is by CHOICE that our customers choose us and we appreciate every single one! Thank you for the amazing review Mark. Have a great Christmas!
David Martin
via
Very quick and professional. Went in to get my door handle changed out and they were done in about 30-40 mins
Response from
Thank you for the review and also for your patience with the small issue we had concerning your handle. we appreciate your business.
David Martin
via
Just wanted to write a little note and show my appreciation on the GREAT work you did on my Chevy Trax, please let all the guys know that the repairs they did is impressive, and my vehicle looks brand new on the R side. Many thanks for all…
read more
Response from
Wanda, you have an awesome attitude and it bleeds off on all those around you! Thank you for your business, we appreciate it!
David Martin
via
I want to thank all of the professionals at Frank’s Collision in Crosby. They took care of my Ford F-150 front bumper repairs. Friendly Ford recommended them, and they couldn’t have been more correct about the high quality of work they …
read more
Response from
Thank you for trusting us with the repairs of your truck, and also for the outstanding 5 star review!! We appreciate your business and now you know where you can trust should you ever need us again.
David Martin
via
David is my hero!!! I didn’t have a collision but I did have a flat tire. I am a teacher and was in a school vehicle on my way home from a teacher workshop. I didn’t know what I was going to do. He told me to have a seat inside and he …
read more
Response from
We were in the right place at the right time on this one. I'm glad we could help you out and get you back home safe and sound!
David Martin
via
Everything was great and the service was exceptional. Frank's is the only place we take our vehicles to when the unfortunate incident occurs and we have to have a vehicle repaired. Keep up the good work.
Read the Latest Reviews for Frank's Collision Repair - Dayton
From 25 reviews
Had to have franks in Dayton repair front end on my F250, started working with tom, good guy hard charger.... Rachelle(I am 85% sure that's her name sorry if I am wrong) and cory stepped in to handle delivery.... had small issue(issue isnt …
read more
via
Super friendly and helpful folks. They got my Yukon fixed up quicker than expected and it looks great! They even washed it for me! Excellent work!!!
via
They were great they fixed my sister n law's car did a great job
Response from
Lessia, thank you for the five-star review!
via
Good work would definitely bring other cars here for body work. nice friendly people very helpful.
Back again awesome work awesome service. Had some other problems with the car that was not accident related they fixed at a low price. …
read more
Response from
Thank you Joshua!
via
Highly recommend. Friendly people, great service, fair price and quick service.
Response from
Thank you Bobby for the five-star review.
via
Corey and Rachel are great people. There work is above and beyond competitors. I drive 50 minutes just to use them.
Response from
Thank you James! The team at Frank's is pleased to meet our costumer's expectations.
via
Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!
Response from
Thank you Brenda!
via
They helped my mom above and beyond what they are required to.
Response from
Thank you Jackie! We appreciate your review.
via
Great work!
Response from
Thank you Kellie!
via
Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!
Response from
Thank you Crystal!
via
Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!
Response from
Thank you Amanda!
via
Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.
Response from
Kimberly,
from the Frank's team, we thank you for your review.
via
Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
Response from
James,
We thank you for your review. Our team works hard to meet your expectations.
via
Great service awesome paint job and friendly staff.
Response from
thank you Barbara! We are here to help.
via
The most professional and cleanest repair shop ever been too.
Response from
Shannon we appreciate your review!
via
Great repair job on our truck. Thanks
Response from
Thank you Linda!
via
Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
via
I'll tell you what you find yourself in a bind I'd go here. they been good to me.
via
Great repairs
via
Great customer service
via
Great customer service
via
Excellent service!
via
Good work , lifetime warranty, cheaper than most...
via
Outstanding job they’ve done with my car. Tom has outstanding customer service and a great deal of passion for his work. Can’t imagine sending my car anywhere else.
via
Your people were very helpful and completed the work ahead of time.