Read the Latest Reviews for Frank's Collision Repair - Baytown
From 35 reviews
Good people and great service.
via 
Very professional and friendly car looked as if came off the show room floor
via
Great experience with this place. Dropped van off on a Wednesday for repairs to the rear drivers side quarter panel, taillight, and bumper sensor. The repairs look great and the people at Franks Collision were awesome!! They kept us …
read more
Response from
Thank you Jamey for your review! We are glad we met your expectations.
via
Fixed my boo boo
Response from
Than you Marilyn!
via
I just wanted to say something about how satisfied I was with them. After my car accident I chose to go to Franks, they did an excellent job on my Nissan. I picked it up earlier than expected. My car was spotless, very clean and looked …
read more
Response from
Paula,
Thank you for leaving us a review. Our main priority is to assure our customers we will take care of your car as if it was our own.
~Rudy
via
Nice folks, clean place
Response from
Thank you Mike!
via
JASPER , very professional , keep me informed about what was going on with my truck. he went over and above. thanks jasper.
Response from
Dennis,
Thank you for taking time to write a review not only on our business. We work to meet our customer expectation.
~Jasper
via
Jasper was a great person to deal with the repair. However the insurance company and Frank's did not follow my request for OEM parts or better.
via
I got some glue splattered on the side of my brand new Volvo SUV and it just wouldn't come off. So I went to the highly recommended Frank's Collision Repair to see what they could do. They took me right in and 30 minutes later, the glue …
read more
Response from
Toni, thank you for leaving us such kind review!
via
Great quality work. If you have Jasper taking care of you, then your vehicle is in very good hands. He will keep you updated about vehicle repair progress (along with carwise website), he is professional, and is on top of his work. My car …
read more
Response from
Fabian,
The team at Frank's works hard to provide high quality work and excellent customer service. I am glad we were able to meet your expectations.
Thank you for your review!
~Jasper
via
Always professional and always an excellent job well done.
Response from
Daniel,
Thank you for your review!
via
Rudy took car of my truck amazingly! They were very informative and quick. Highly recommended!
Response from
Sandra, Thank you for your review. The team here at Frank's works to provide exceptional customer service and deliver high quality work.
~Rudy
via
These guys rock! Car looks better than new. Fast turnaround, professional quality and service. I highly recommend them.
Response from
David, from the team here at Frank's, we thank you for your review!
via
Super company and employees were very efficient and friendly!!
Response from
Thank you Chayenne for the five-star review!
via
Had two doors and rocker molding replaced Frank's got me in and car was done in 6 days .excellent service ,very professional employees ..paint matched perfect.i give them a 5 star rating and would refer FRANK's to anyone needing body …
read more
Response from
Tony, thank you for the five-star review and the recommendation!
via
Awesome service very knowledgeable and friendly employees honest company
Response from
Scott, we thank you for your review.
via
I had a wreck on November 11, 2019 and they fixed my car. I haven't gotten it yet but they are nice enough to hold it for me bc my husband's apt will tow it. (Long story for their review) I was treated with the up most respect and kindness …
read more
Response from
Shannon, thank you for your review. We are glad we were able to help with your needs.
via
I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
Response from
Laura,
From the team here at Frank's, we thank you for your review.
via
I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
Response from
Hunter, we thank you for your continuous trust.
via
4 out of 4 for the service, I got from this place
It was the first time i came here and they also show pic of the work they were doing step by step and even detailed my car after the work. And if i ever need any body im coming here again
Response from
David, thank you for your review.
via
Best service
Response from
Thank you Mr. Brinkley!
via
I've used this location several times. They treat you like a valued customer and friend. I've been very satisfied with the service, price and the job performed. They have gone out of their way to assist me. I highly recommend them.
Response from
Michelle, thank you for taking the time to leave us such nice review. The team here at Frank's works hard to meet our expectations.
via
Wow! I only had 3 days before I had to leave to go out of town for work. Rudy and the team really stepped up!I I would recommend anyone to Frank' Collision, great service, great local business!
Response from
Ben, from the team here at Frank's we sincerely thank you for the review. We are glad we were able to meet your expectations and help you at the same time.
via
My vehicle looks the same when I first bought it u can't tell the damage on the vehicle from the first time I took it there...
Response from
Thank you Salvador for trusting our shop to do the repairs on your vehicle and for the review.
via
Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.
Response from
Thank you!
via
Great work and service
via
Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.
Response from
David, we truly appreciate your review.
via
At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.
Response from
Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.
via
great customer service
Response from
Thank you Hunter!
via
I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …
read more
Response from
Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.
via
Fast an quick
Response from
Thank you!
via
Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!
Response from
Thank you Silvia for recommending our business. We truly appreciate it.
via
Excellent customer service and repair.
Great communication, Great customer service above expectations!
Great customer service! Very detailed and lots of communication with me through the whole process. Very satisfied with my vehicle when it was all said and done.
Read the Latest Reviews for Frank's Collision Repair - Crosby
From 212 reviews
The staff were very helpful and professional. My car was ready on time actually a day early. Very pleased with Franks and will only use them in the future.
via
I am very pleased with my experience with Frank’s Collision. They made the process smooth and easy. Called to update me on what was going on. They even got my car done early and it looks perfect! Will definitely recommend them to friends …
read more
via
Fast, friendly service. Kept me informed about all repairs and had my vehicle repaired and ready 3 days early. I will definitely recommend Franks collision in crosby to all my friends and family.
via
Frank's did an amazing job of taking care of my car! I dropped the car off on Thursday, and Frank's had me back in my vehicle by Tuesday of the following week. The staff was extremely helpful and polite. This is the place I will recommend …
read more
via
David and his crew did top notch work in a very timely manner. I will definitely recommend them.
via
Mike was super helpful and knowledgeable about what needed to be done! Great costumer service!
via
Very helpful and friendly staff! Extremely satisfied with the way my vehicle turned out! Will definitely keep franks at the top of my list
via
Very nice people. Dropped me off at the house, picked me up when it was done. I thought it would take two weeks but only took about three days. Polite and courteous people. Very clean, friendly, etc.
Repairs were done through insurance, no…
read more
via
Excellent service. Fast and good quality work
via
Did an amazing job in my car ! Paint looks amazing ! Car looks brand new after I had my wreak . They even detailed my vehicles interior after they worked on it . 100 percent I’ll go back for personal service if needed
Response from
The staff here are truly amazing craftsmen!
We truly appreciate your business and the fantastic review!
David Martin
David Martin
via
Frank's Collison Repair made my vehicle look brand new. Had a wreck that damaged the right side of my car. They we're quick and precise. I would recommend if needing an estimate or just wanting to get some work done on your care. Thank you …
read more
Response from
Thank you for choosing us to fix your car, and for the 5 Star review!
David Martin
via
David and staff were great to work with. Great service and professionalism displayed throughout the process of ordering parts and repairing my Toyota Tundra. I highly recommend their services.....5 stars!!
Response from
I love getting customers by referral! There is no higher praise than from a past customer. I hope you had a safe trip and we will be here if you need anything in the future!
David Martin
via
Work performed went way beyond my expectations, quality of work was amazing and done in a very timely manner. The people working there are very professional and easy to communicate with. Will use Franks again if need be.
Response from
WOW!! Thank you for the awesome review!
Have a great day and be safe!
David Martin
via
Great staff, they do excellent work, I couldn't of picked a better place.
Response from
Thanks for the kind words and 5 *** review sir!
David Martin
via
Took my truck in due to a car accident left my bumper looking bad. Franks collision was able to fix it and leave it looking like a brand new truck.! We loved it.! Thank you to everyone who took there time on it we really appreciate ya.!!
Response from
Glad we could help, and we truly appreciate that you chose us to fix your vehicle!
David Martin
via
This shop is EXCELLENT!! Honest and professional and great quality work. Would highly recommend.
Response from
Thanks again for picking us to do your repairs.
Keep us in mind if needed with your next vehicle.
David Martin
via
My wife and I love this Franks collision, they’ve been nothing but helpful and got everything done in a good timeframe.
Response from
Thank's Dylan! Glad to help and thank you for the outstanding review! We don't often get 2 cars from the same household at one time. Glad we got them back to looking great for ya'll!
David Martin
via
Awesome people & A+ work!
Response from
Thanks Lisa! we have fixed more cars for you than any other customer combined!
High Praise.... Thanks for your business and the review!
David Martin
via
They did a super job on fixing up my fender bender. Handled the payments with the other company for me. Stayed in constant contact about the process. Were always super courteous. Definitely recommend these guys. The whole team is …
read more
Response from
Well thank you for the amazing 5 star review!
I'm glad we met your expectations.
David Martin
via
After an accident I took my vehicle to Franks Collision and was not disappointed with the service here! They had us back in our vehicle within a week! Highly recommend!
Response from
Thank you for choosing us to do your repairs! We know there a lot of other shops, but we strive to be #1 in our field!
David Martin
via
Very good service! They fixed my passenger side fender & painted it
Response from
Thank you for taking the time to give us a 5 star review and for your business!
be safe and have a great holiday weekend!
David Martin
via
I have used Franks Collision Repair 3 times. All three times they have exceeded expectations. The people there are extremely friendly, professional, and are looking out for the customer. 1st time, I hit a deer with my truck. They had it…
read more
Response from
Getting it right once....is nice, but 3 times in a row is really great feedback to hear!
Thank you for the kind words and the 5 star review!
Always here if you need us going forward and we truly appreciate the trust you place in us to repair your vehicles!
David Martin
via
Very good they had all repairs done in less than a week and it turned out great!
Response from
Thank you for the business and we are glad you were pleased with the repairs! Be safe and thank you for the 5 star review!
David Martin
via
I found myself searching for a repair shop after being in a wreck. I chose Frank's Collision in Crosby after reading all of their great reviews. I sure am glad I went with them! They were extremely friendly and professional from Claudia …
read more
Response from
Sorry this happened to your car, but THANK YOU for the choice to use Frank's Collision Repair!
When you told me you drove past multiple shops to come here I was astounded and really proud that our good reputation proceeds us.
If you ever need anything going forward please let us know, and refer us to your friend's and family!
THAT is our best advertisement.
Have a great day & thank you for the 5*** review!
David Martin
via
This is the first time we used Franks and def will come back should we need it. We had 2 vehicles services and they fixed them beautifully. Th way were courteous, professional and finished quality work in a timely manner. Def worth trusting…
read more
Response from
wow! awesome feedback. Thank you for the 5*** review.
Have a great day and thank you for trusting us with your vehicles again!
David Martin
via
My 2002F350 was stolen and later recovered by Chambers County Sheriff’s Department. David and other staff members Really did an outstanding job on making all of the needed repairs. They were very professional and the work is excellent. I …
read more
Response from
We hate that this happened. I have my had a car stolen and recovered & I know what a discouraging situation it can be.
We worked our very best to return your truck to better than when it was taken condition and it really turned out nice.
Thank you for choosing us and also for the great review!
David Martin
via
David and the staff at Frank's Collision Repair – Crosby were professional and communicated clearly throughout the repairs of our truck. Truck was repaired and looked like new again!
Response from
We sure like that Black 2020 truck! Gorgeous choice and it was our pleasure to do the repairs.
Thanks again for your business.
David Martin
via
I would recommend this repair shop to anyone.
Response from
Thank you for the awesome 5 *** review!
We appreciate your business.
David Martin
via
They really took care of our truck! Made us feel taken care of and a valued customer! Thank y’all again for take care of our baby!
Response from
That is a really nice truck! Thank you for choosing us to repair your vehicle. Be safe and have a great day!
David Martin
via
Great job! Thanks!
Response from
Thanks for your business! Have a great 4th of July!
David Martin
via
After my car was hit, we brought it to Frank's Collision for repairs.
The manager David made the process smooth, having to deal with a third party insurance. the repairs were perfect, you cant tell that the car was ever in an accident, and …
read more
Response from
Glad to have been able to make it as painless as possible.
Thank you for the business and the review!
David Martin
via
I’m Jerry,my experience was great !I had damage to the front and rear of my vehicle (2018 Silverado) the guys at Frank’s CrosbyTx used precision and experience to make my truck new again.Thanks Guys👍🏾
Response from
We do have some AMAZING technicians and they definitely know how to make a vehicle look amazing again!
Thank you for taking the time to write a review and the
*** 5 stars!
David Martin
via
Dave took good care of us, great service, great on time results!!!
Response from
I try to treat all my customers like family! Thank you for your business!
David Martin
via
Great work, fantastic and friendly. Good JOB well done and very happy with communication
Response from
Sounds like we hit a home run! Thank you for choosing Frank's to make your repairs.
Have a great day, and be safe!
David Martin
via
Frank's Collision did an excellent job worked with our insurance company.
They did everything to the highest quality.
They even fixed a scratch on a door that was not even part of the claim.
Thank you! I will be a return customer. That's if…
read more
Response from
Sometimes we get to give a little extra. Congrats again on your upcoming addition and be safe!
Always here if you need us again.
From a Dimple to a dent we can fix it ALL!
David Martin
via
David was amazing! Thank you so much for the amazing job and outstanding customer service!
Response from
Thank you for the business! and for the 5 ** review!
Have a great day.
David Martin
via
My suburban looks like new. Everyone was so friendly and professional. Would definitely recommend
Response from
Thank you for trusting us with your Suburban!
Also thank you for the kind words and the review.
We will be here if you need anything else repaired!
David Martin
via
Thank you so much and it was a pleasure doing business with you.
Response from
Good to meet you, glad we were able to get your suv back to looking amazing for you. Also I wanted to thank you for the customer referral you gave! That is the HIGHEST praise we could ever ask for.
Be safe, and thank you again.
David Martin
via
It was far the best of them all my car was ready in no time and services was amazing they definitely no how to take care of their customers thank you all at franks repair management was on point
Response from
We really try to make the painful process of having a collision repair, as painless for you as possible.
We realize that everyone's car plays a huge part in day to day life. Thank you for the kind words and review and the repeat business!
David Martin
via
The best body shop experience I’ve ever had! And Manager David is great!
Highly recommend Frank’s collision Crosby to all my friends!
– not just because the staff there are all friendly, but they did a very professional job to bring my car…
read more
Response from
Thank you for the review, and I'm glad we were able to get the car back to the correct condition for you!
David Martin
via
Frank's in Crosby was so quick and efficient when handling my flooded car. They only had it one day and they gav me the results the next day!!! David is very awesome as well. I will ALWAYS take my vehicles there if the need arises again. I …
read more
Response from
I'm sorry that we were not able to repair your car in this instance but please keep us in mind should the need for repairs ever arise again.
David Martin
via
Absolutely a wonderful experience. If I could give 100 stars I would.
Response from
Thank you for the 100 star optional review! I will ask Google to install that feature for us. ha ha
But on a serious note, thank you for your business.
Be safe,
David Martin
via
Not only is the staff friendly, but they did amazing work on my durango. I'm talking they even washed it and detailed the inside after the repair. They even returned the rental given to me. Highly recommended for amazing service, great …
read more
Response from
Appreciate the review sir! Have a good one!
David Martin
via
I highly recommend franks! I dropped my car off due to an accident, the staff was kind and very helpful any time I called to ask questions. When I went to pick it up I was shocked!! My car looked great and like brand new! Most people are …
read more
Response from
Nice to hear that you were soo pleased with the results and the cleanliness. I will pass this back to the team and let them know!
Have a great day!
David Martin
via
David is my hero!!! I didn’t have a collision but I did have a flat tire. I am a teacher and was in a school vehicle on my way home from a teacher workshop. I didn’t know what I was going to do. He told me to have a seat inside and he …
read more
Response from
We were in the right place at the right time on this one. I'm glad we could help you out and get you back home safe and sound!
David Martin
via
Everything was great and the service was exceptional. Frank's is the only place we take our vehicles to when the unfortunate incident occurs and we have to have a vehicle repaired. Keep up the good work.
Read the Latest Reviews for Frank's Collision Repair - Dayton
From 23 reviews
I had an incident july 6 2020 was rear ended by a 2010 chevy express van, my vehicle was a 2006 cls500. There was more damage than what met the eye. They're techs did a great job of finding all the issues and getting my car back looking …
read more
via
Clean and quick service. Reasonable price on the repair.
via
Customer service is EXCELLENT!!! I
Response from
Candice,
Thank you for your five-star review!
via
Good shop to take your collision if you don't want a dealer
Response from
J. Scott, Thank you for trusting our business do work on your vehicle!
via
Had to have franks in Dayton repair front end on my F250, started working with tom, good guy hard charger.... Rachelle(I am 85% sure that's her name sorry if I am wrong) and cory stepped in to handle delivery.... had small issue(issue isnt …
read more
Response from
Randy, thank you for understanding and for your review!
via
Super friendly and helpful folks. They got my Yukon fixed up quicker than expected and it looks great! They even washed it for me! Excellent work!!!
Response from
Jason, We are glad we met your expectations. Thank you for your review!
via
They were great they fixed my sister n law's car did a great job
Response from
Lessia, thank you for the five-star review!
via
Good work would definitely bring other cars here for body work. nice friendly people very helpful.
Back again awesome work awesome service. Had some other problems with the car that was not accident related they fixed at a low price. …
read more
Response from
Thank you Joshua!
via
Highly recommend. Friendly people, great service, fair price and quick service.
Response from
Thank you Bobby for the five-star review.
via
Corey and Rachel are great people. There work is above and beyond competitors. I drive 50 minutes just to use them.
Response from
Thank you James! The team at Frank's is pleased to meet our costumer's expectations.
via
Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!
Response from
Thank you Brenda!
via
They helped my mom above and beyond what they are required to.
Response from
Thank you Jackie! We appreciate your review.
via
Great work!
Response from
Thank you Kellie!
via
Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!
Response from
Thank you Crystal!
via
Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!
Response from
Thank you Amanda!
via
Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.
Response from
Kimberly,
from the Frank's team, we thank you for your review.
via
Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
Response from
James,
We thank you for your review. Our team works hard to meet your expectations.
via
Great service awesome paint job and friendly staff.
Response from
thank you Barbara! We are here to help.
via
The most professional and cleanest repair shop ever been too.
Response from
Shannon we appreciate your review!
via
Great repair job on our truck. Thanks
Response from
Thank you Linda!
via
Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
via
I'll tell you what you find yourself in a bind I'd go here. they been good to me.
via
Your people were very helpful and completed the work ahead of time.
