Read the Latest Reviews for Frank's Collision Repair - Baytown
From 216 reviews
Professional and curious
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They got the job done in shout amount of time
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Great service, quick in and out
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Very honest and very good initial communication.
Response from
Sergio,
We appreciate your review!
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As a return customer to Frank's Collision, I am again very pleased with my experience with them, and very happy with the results of my vehicle upon completion of repairs made by Frank's Collision. They have always done excellent quality …
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Response from
Holly,
Thank you for your continued trust. We appreciate your kind words!
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Put a radiator fan in my Toyota in under an hour. Excellent customer service! Donnie is the best! Highly recommend this place.
Response from
Natalie,
thank you for your awesome review!
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Always professional, compassionate, understanding, and extremely nice. This place is a breath of fresh air. Thank you for caring about your customers. The young lady in the front is super nice too. Rudy is phenomenal. Thank you.
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Ms. Motte,
Thank you for your kind review. We appreciate your trust!
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Happy holidays. Thank you for earlier than expected completion of repairs to Jeep . Amazing job.
Very courteous. Explained problems & explained remedies in a way I understood. Work arrangements courtesy of progressive insurance & other that not getting my 2 week old Nissan kicks owners manual back I'm happy.
I'll have to stay an …
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I truly recommend Derek to do the work on your vehicle he did one amazing job. Derek explained himself to me he also kept me in contact with me what was going on with my truck he called when the part was late and the staff is very awesome …
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Response from
Tammy,
Thank you for taking the time to write us such an amazing review!
~Derek
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Awesome Service!
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David,
Thank you for your awesome Five – Star review!
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Took the truck in and it was ready in a week looking fantastic . Someone smashed the back of my husband GMC Sierra and we figured it take awi to repair but it was Quick and done right. Thank you
Response from
Gail,
From the team at FCR, we thank you for letting us serve your truck!
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My 2009 Toyota Tacoma was damaged by a school bus. The bus clipped my rear bumper, as it passed and caused the bumper to fall off truck. Also front headlight had inner lens that melted and broke apart. The total cost was actually less than …
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Response from
Mr. Graves,
Thank you for your awesome review!
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My car had some frame damage underneath and I was told it was not drivable. Frank's got me into the shop on the next business day, and had my car back in less than a week, including getting it detailed! Donny is great at his job, he cares …
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Response from
Amber,
It was a pleasure serving you!
Donny
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Great job, very professional, reasonable price.
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Phyllis,
Thank you for your awesome Five-Star review!
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Hands down most affordable and good quality service. This is my second time using them and they were cheaper than service king, collision caliber. I would start with them and get a quote.
Response from
Samantha,
We appreciate your trust. Thank you for your preference.
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This is the second time I’ve taken my cars to Franks. First time was for my car and this time was for my daughters car. They understood what I was looking for and took care of me. I would definitely recommend them.
Response from
Jesi,
Thank you for the five-star review. We appreciate your trust.
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They go above and beyond! Was a pleasure handling business with them.
Response from
LaSheSoClassy,
From the team here at Frank's, we thank you for your business.
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Very professional
Response from
Natalie,
It was great serving you. Thank you for the five-star review.
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Frank's went above and beyond. I had a bad experince with another body shop (in Tulsa) and Frank's made everything better! They communicate with you thoughout the process. They are fast AND thorough! High quality work.
Response from
Julie,
thank you for leaving us a five-star review.
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Never disappointed!!
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Robin,
We are glad to hear that we are continuing to satisfy your expectations. Thank you for the Five-star review!
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Good job on vehicle repairs. I appreciate the regular updates on progress. Would definitely recommend.
Frank’s is the best for collision repair. Employees are friendly and accommodating. The quality of the repair work is excellent. Repairs were made on time as promised. Have never been disappointed in their work.
I just drove in to Baytown from Fort Worth and my power steering was just gone suddenly. I am here to visit my mom and the only place she knew to try was Frank's. They had just helped her with an issue on her car and had treated her with …
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Josh had excellent communication between my wife and I. Cant even tell that my car was in a accident. Thank you so much you guys!
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Aaron,
We are glad that both you and your wife are satisfied with our work!
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Good work, nice employees, great service!
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Larry,
We appreciate your business!
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This body shop has gone above and beyond in service and their work is outstanding. Thank you Frank's!
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Pamela,
Thank you for your kind words!
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Quality work, but would like better more accurate information about possible completion instead of the front desk guessing.
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Good experience they do good work just don't understand why I can't do the exact same thing to have an estimate done by Geico at the Frank's collision in Deer Park instead of having to drive to Baytown it's the same exact company. They …
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So far so good, just dropped off so we will see how it goes. Excellent staff , very cordial
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Highly recommended.. I don't take my vehicle anywhere else. Great service
Response from
Michelle,
Thank you for the trust and for your Five-Star review!
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They were awesome
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Peggy,
Thank you for your awesome review!
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Amazing customer service and Awsome body work and a very fast service I would defenetly recommend it
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Dee,
We are glad we have met your expectations. Thank you for your business.
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Everyone in this shop was polite and helpful from the front staff to the guys in the shop. Would 100% recommend from fender bender to full body work. They made my baby (chevy malibu) look brand new even after a few collisions (multiple …
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Response from
Jennifer,
We are glad we continue to serve you and meet your expectations. We really thank you for recommending our business.
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Amazing place, I need a new bumper, I hit a dog 🐶 and waiting on my insurance approval
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LaTonya, thank you for leaving us a Five-Star review! We appreciate your business.
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Excellent Service could not be anymore personal or polite very PERFESSION!!!!!
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Thank you Sharon for your review!
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By far the best around for custom jobs or repairs. Highly recommended! Can't beat the work or the customer service, ask for Maricruz!
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John,
We are glad we met your expectations. Thank you for your Five-Star review!!!
~Maricruz
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They do excellent work
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Dawn,
Thank you for your awesome five-star review!
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Always done a great job.
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Thank you Waylon for your 'Five-Star' review.
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Went in for an estimate for an accident I was in that day and the attendant was very polite and professional...
Thank you...
Response from
Johnny,
Thank you for your review. Hopefully, we can do the repairs as well.
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Great staff very friendly. They do great work
Response from
Queen JV,
We sincerely thank you for your Five-Star review.
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Showed up, they took my keys immediately and said we will take care of it. No hassle, easy, dropped the keys off and was told when to pick it up a few hours later!
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J Ride,
Thank you for leaving us a review. We appreciate your comment.
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Fast, courteous and professional every time.
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Thank you Lori! Our main priority is your satisfaction.
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Jasper is the best!!! Went well beyond to help us out and very professional!!
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Kacey,
From the bottom of my heart, I truly appreciate you mentioned me in your review. It means a lot.
~Jasper
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Very professional and helpful! I was involved in a hit and run, stressed out! The staff took care of everything for me! Nice and clean office area! Highly recommend!! 10 Stars if possible!
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Andreia, thank you for leaving such an awesome review!
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If you want your car correctly fixed and don't want to go to the dealer, this is the best place
Response from
J. Scott,
From the team here at Frank's, we appreciate your review.
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They go above and beyond the call of duty
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Melissa, Thank you for your five-star review. We appreciate you!
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This was the best priced, best service, best results I could have wanted. I would recommend coming here over any other collision repair. Thank you Jasper.
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Thank you Brody!
The team here at Frank's is glad to hear you are completely satisfied with our service.
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Very good at keeping you informed and already do a great job.
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Terry, we thank you for taking time to leave us a five-star review.
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Good people and great service.
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Thank you Salvador, we appreciate you!
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Very professional and friendly car looked as if came off the show room floor
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Jeremy, we are here to help our customers.
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Great experience with this place. Dropped van off on a Wednesday for repairs to the rear drivers side quarter panel, taillight, and bumper sensor. The repairs look great and the people at Franks Collision were awesome!! They kept us …
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Thank you Jamey for your review! We are glad we met your expectations.
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Fixed my boo boo
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Than you Marilyn!
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I just wanted to say something about how satisfied I was with them. After my car accident I chose to go to Franks, they did an excellent job on my Nissan. I picked it up earlier than expected. My car was spotless, very clean and looked …
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Response from
Paula,
Thank you for leaving us a review. Our main priority is to assure our customers we will take care of your car as if it was our own.
~Rudy
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Nice folks, clean place
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Thank you Mike!
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JASPER , very professional , keep me informed about what was going on with my truck. he went over and above. thanks jasper.
Response from
Dennis,
Thank you for taking time to write a review not only on our business. We work to meet our customer expectation.
~Jasper
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Jasper was a great person to deal with the repair. However the insurance company and Frank's did not follow my request for OEM parts or better.
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I got some glue splattered on the side of my brand new Volvo SUV and it just wouldn't come off. So I went to the highly recommended Frank's Collision Repair to see what they could do. They took me right in and 30 minutes later, the glue …
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Toni, thank you for leaving us such kind review!
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Great quality work. If you have Jasper taking care of you, then your vehicle is in very good hands. He will keep you updated about vehicle repair progress (along with carwise website), he is professional, and is on top of his work. My car …
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Response from
Fabian,
The team at Frank's works hard to provide high quality work and excellent customer service. I am glad we were able to meet your expectations.
Thank you for your review!
~Jasper
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Always professional and always an excellent job well done.
Response from
Daniel,
Thank you for your review!
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Rudy took car of my truck amazingly! They were very informative and quick. Highly recommended!
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Sandra, Thank you for your review. The team here at Frank's works to provide exceptional customer service and deliver high quality work.
~Rudy
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Super company and employees were very efficient and friendly!!
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Thank you Chayenne for the five-star review!
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Had two doors and rocker molding replaced Frank's got me in and car was done in 6 days .excellent service ,very professional employees ..paint matched perfect.i give them a 5 star rating and would refer FRANK's to anyone needing body …
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Tony, thank you for the five-star review and the recommendation!
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Awesome service very knowledgeable and friendly employees honest company
Response from
Scott, we thank you for your review.
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I had a wreck on November 11, 2019 and they fixed my car. I haven't gotten it yet but they are nice enough to hold it for me bc my husband's apt will tow it. (Long story for their review) I was treated with the up most respect and kindness …
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Response from
Shannon, thank you for your review. We are glad we were able to help with your needs.
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I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
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Laura,
From the team here at Frank's, we thank you for your review.
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I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
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Hunter, we thank you for your continuous trust.
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4 out of 4 for the service, I got from this place
It was the first time i came here and they also show pic of the work they were doing step by step and even detailed my car after the work. And if i ever need any body im coming here again
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David, thank you for your review.
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Best service
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Thank you Mr. Brinkley!
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I've used this location several times. They treat you like a valued customer and friend. I've been very satisfied with the service, price and the job performed. They have gone out of their way to assist me. I highly recommend them.
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Michelle, thank you for taking the time to leave us such nice review. The team here at Frank's works hard to meet our expectations.
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Wow! I only had 3 days before I had to leave to go out of town for work. Rudy and the team really stepped up!I I would recommend anyone to Frank' Collision, great service, great local business!
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Ben, from the team here at Frank's we sincerely thank you for the review. We are glad we were able to meet your expectations and help you at the same time.
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As always great work last year had hail damage all across car performed great work this year had bumper damage was quick and kept in contact with me through whole process. Highly recommend
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Thank you Mr. Rodriguez!
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My vehicle looks the same when I first bought it u can't tell the damage on the vehicle from the first time I took it there...
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Thank you Salvador for trusting our shop to do the repairs on your vehicle and for the review.
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Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.
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Thank you!
via
Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.
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David, we truly appreciate your review.
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Great work and service
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great customer service
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Thank you Hunter!
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At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.
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Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.
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I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …
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Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.
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Fast an quick
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Thank you!
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Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!
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Thank you Silvia for recommending our business. We truly appreciate it.
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Omg it's beautiful!! They did an amazing job!!! You can't even tell it was in an accident!!! The staff was great and answered every question we had!! They also kept us informed!!! On a scale of 1-10 they deserve 1,000,000
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Thank you Ashley, we appreciate your review.
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Great folks here will get your vehicle repaired right and back on the road looking good.
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Thank You Shuffler P38, we appreciate your review.
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Very knowledgable staff, friendly and helpful.
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Thank You Lori! Your review helps us reach and help more customers .
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Great work by these guys. They always make sure to get the job done right every time. I’ve been a long time customer
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Thank you Karthik!
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My car got in the front end collision. My coworkers thought I brought a brand new car After they got done with it. They totally detailed the car front from back inside and out. One of the best detail jobs I've ever seen done!
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Eric, Thank you !
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They did a very good job on fixing my van.
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Thank you docor!
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Great staff, friendly, knowledgeable and reasonable.
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Thank you Lori, we are here to help our customers.
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Very good service and body work
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Thank you William!
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I had an issue with my insurance adjustor. The manager "Ben" stepped in and went out of his way to make things right. Sometimes, going out of your way in the smallest of circumstances (in mine it was an old car with old parts) can make all …
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Response from
Thank you Mark! Your satisfaction is our priority. Your review is greatly appreciated.
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Took my truck in on a Tuesday and got it back a week later. They worked quickly and efficiently to get my truck taken care of and when I got it back it looked brand new. The staff was very friendly I definitely will be going back if …
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Thank You Jasmine! Our number one priority is your satisfaction.
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Frank’s repaired my 2006 Avalon beautifully! Though my old car has little blue book value, she was dependable and running well until I was hit from behind and “Ava” was totaled by insurance company. I could never have found a car for the $…
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Response from
Thank You Connie for your kind words! We are excited that we were able to help you and make you happy at the same time.
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I never leave reviews, but I feel the need to leave one for Frank's. They have great customer service and did a fantastic job repairing my truck. They also did a very good job of explaining the process and always kept me updated on the …
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Response from
Adam, we thank you for your feedback!
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This place is absolutely amazing!! My 18 year daughter hit the front end of my car. Ben was very attentive and tried to find the best solution for me, he went above and beyond. They stayed in contact and the receptionist kind and very …
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Thank you Anastasia! Our team is glad we met your expectations.
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Great job. They repaired my car, great job. They will complete the job after the paint is totally dry to put on the protective firm.
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Thank you Irma!
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A bit spendy but super fridly service!
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Ben and the team at Frank's were incredibly helpful and fair with pricing, working with insurance, and quality of work. Would definitely recommend them for any car work you need done.
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Thank you Caleb!
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Excellent work. Excellent people.
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Thank you Jeff!
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Great auto body shop
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Thank you Tom!
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I took my vehicle to Frank's in order to have small crack in the bumper repaired as well as getting my hood repainted. Rudy was in charge of my account and was awesome. His quote beat the competitors by a substantial amount. I am always …
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Response from
Thank you Ronnie,
Our team work hard to provide professional customer service and to deliver quality work that would be up to your satisfaction. We are glad we met your expectations.
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Read the Latest Reviews for Frank's Collision Repair - Crosby
From 315 reviews
Tom was extremely friendly and knowledgeable of my car with my questions
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Could have been better went there for consultation Chris told us everything we needed to know didn't think he could fix it but it we turned us to where we could
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Frank's got my car completed a week earlier than projected completion date. Looks great. Dealt with Chris Roth and he was awesome. Thanks again, Chris!!!
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Chris did a amazing job!! first time going here and i was very happy good job
Response from
Sonya,
Thank you for awesome Five-star review!
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I love this company. Tom is the best and did wonders on my car. Tom is greatly appreciated.
Response from
Mia,
We truly appreciate your awesome review! thank you for allowing FCR to repair your vehicle.
~Tom
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Very nice people
Response from
Jeff,
Thank you for your review!
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I decided on Frank's because of the customer ratings. They weren't able to repair my car because the insurance company totaled it however the customer service was great from start to finish everytime I had contact with someone.
Response from
Liz,
Thank you for understanding that FCR has no control over vehicles that are deemed totaled. Most of all, thank you for the great review!
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Wonderful service and did an excellent job on my Jeep.
Response from
Katrice,
Thank your for trusting FCR with your vehicle!
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I want to thank you for the great work and service to both crosby and baytown who both worked on the van. my expectations were exceeded. Thanks to the entire team of employees.
Response from
Mileidy,
The team at FCR appreciates your awesome review!
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Thanks for getting my truck looking brand new again
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Frank's collision is a hard-working honest body repair shop that does great work!
Response from
John,
Thank you for trusting our business!
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The people that run this were very professional and took care of my explorer even in wrecked condition. As if they were loading/unloading their own vehicle. Very much appreciated
Response from
Thank you for the great review! Much appreciated
David Martin
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On May 12, 2022 I spoke with David about replacing my driver side mirror and that I already had the part ordered. He is amazing!! I stopped by on May 19, 2022 and had it fixed. I was in and out in 20 min. I truly appreciate the service and …
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Response from
No problem at all! have a great weekend and thank you for the amazing review!
David Martin
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They were great very friendly and fast my car looked brand new when all done.If ever needed will use them again, David was super knowledgeable and helpful.
Response from
Thank you for taking the time to drop a kind word! And for the 5 ***
review! We truly appreciate all of our customers and will be here for you if you should need us!
David Martin
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David and his team are the best in the business took my truck to get fixed told me 10 working days the truck would be ready and it was thanks David i
I’m really impressed how it came out just like it was when I purchased it new
Response from
The team here IS amazing! Thank you for the kind words and the 5 *** star review. Thank you for choosing us!
David Martin
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Very polite and professional staff, very understanding of my situation. Dealt with the insurance company and got me the results I wanted. Hope I never need their service again but if I do, I'll be back.
Response from
Thanks for the 5 *** review!
Be safe and we will be here should you need us again.
David Martin
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If you have an accident, this is the place to go. They do a great job and are very friendly.
Response from
Thank you for the kind review!
David Martin
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Friendly and accommodating staff. Had a car sent there that was involved in an accident. They were incredible to work with and facilitated a smooth process between us and the insurance company. Hopefully we won't have to but will use again.
Response from
Thank you for the amazing 5 STAR review! I'm glad that we could make the process as simple as possible for you.
Be safe and thank you,
David Martin
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I am very grateful to David and the team for their incredible work. David helped me and kept in contact with me throughout the process. My vehicle looks beautiful because of their excellent craftsmanship. Thank you so much!
Response from
It was a pleasure to meet you, and I'm glad that we were able to make your car exactly how you wanted to get it back to! Thank you again for your business.
David Martin
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My car accident was stressful in itself. My SUV was still drivable after the accident, so after work I took my truck into Frank’s Collision in Crosby. As soon as I got there, David greeted me and eased my worries. They did a phenomenal job …
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Response from
Thank you for taking the time to write such kind words about our business! We do truly strive to make your bad situation as simple to fix as possible, because we realize HOW STRESSFUL having your car repaired can be.
I'm glad you are soo pleased with the results and should you ever need us again we will be here.
Drive safe!
David Martin
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Such great people! The whole situation with my car and insurance was a hot mess! David kept me updated on everything and will definitely have my business from now on! Everything was done in a timely manner given everything that was thrown …
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Response from
Glad to get that cool car fixed for you and back on the road looking good!
Appreciate the 5*** stars and amazing review.
Drive safe!
David Martin
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I have taken my vehicle to this location twice this year and both times they have delivered as promised. David is awesome and very respectful, and he does his best to take care of you and assure your satisfaction and in this day and time …
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Response from
First off thank you for the kind review, and secondly for choosing us AGAIN to repair your vehicle! That's real trust!
Have a great day and drive safely!
David Martin
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I took my Buick to Frank’s Collision in Crosby, TX, after I had an accident. David Martin worked with me to complete the repair of my vehicle, which involves high end safety features tied to sensors in the bumper, which was damaged. He kept…
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Response from
Thank you for choosing us when there are soo many other shops in the area. We truly care about our customers, their cars ...and how they effect their daily lives. We want your car repaired correctly and safe for you and your family! We appreciate the small details and we also appreciate you taking the time to write such an amazing review.
Please be safe, and we will be here if you need us!
David Martin
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Recently moved to Texas from Miami. I got into a minor accident and my back bumper and trunk was a complete mess and being held with bungee cords. I have no family here and everyone I have become familiar with did not know of any body shops…
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Response from
Welcome to Texas! And thank you for giving us the chance to repair your gorgeous Lexus! Hope you have no more problems but if you do- we will be here. Tell your new friends about us!
Be safe, and thank you for the review!
David Martin
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I’ve used franks twice in 6 months. David is very helpful and on top of it. My car was fixed in a timely manner and returned in time frame provided. I’ll definitely be returning for future repairs needed (hopefully not wrecks) thanks again …
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Response from
Thank you for the amazing 5 *** review. It was a pleasure to do business with you and should you need us again we will be here.
Thank you,
David Martin
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David was great, friendly and super helpful! I was in and out quickly with repair done well! Very friendly staff in office as well! Would definitely recommend as they will take good care of you!
Response from
Glad we could be of help with the oops'y! They happen to us all.
Should you or a friend or a family member ever need our services send them our way! And thank you for your amazing 5 *** review.
David Martin
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These folks are fantastic! David, Mike, and Laura are phenomenal. They took care of our vehicle with speed and quality work. They stayed in touch throughout the process to keep us informed of the progress. They work as a great team to make …
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Response from
Thank you very much for the kind words and the amazing 5 *** review!
We strive to be the best around, because we know that no one plans to have an accident — and it's normally a giant pain to deal with.
So we try to make that process just a little easier for you.
The team that works here is AMAZING and they truly care about our customers! It's very nice to hear that it shows.
We will be here if you ever need us again! Be safe.
David Martin
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I have been to Frank’s Collision in Crosby twice now and I have always had the best service. The first time was when I got rear ended and they work well with insurance! The second time I went to Franks, I had gotten into an accident with …
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Response from
Thank you for allowing us to fix your car and choosing us not only once but TWICE! Our business is built on trust and word of mouth and we greatly appreciate having you as a customer.
Be safe, and we will be here if you need us again.
David Martin
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Frank's Collision is a top-notch collision and repair center. This is the second time I have had a vehicle at this location and David is extremely customer-service oriented and takes the time to go out of his way to make sure the service …
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Response from
Thank you Laura for your patience and your business!
David Martin
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Reviewer (Bilii Mustafaa) Again, want to sincerely Thank David and his staff for such excellent service. My son's car was scratched and needed repairs. The only place we take our vehicles is to Franks Collision in Crosby. Don't go …
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Response from
Thank you for trusting us with your entire family's vehicles and also for the amazing 5 star review!
David Martin
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I have used Franks before and this time, again, they didn’t disappoint. Took my car in after a wreck, they dealt with the other insurance company for me and David Martin took care of my car in a timely manner. My car came back looking …
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Response from
I'm glad you were satisfied with the service you received, and thank you for the nice review!
David Martin
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They were so easy to work with. They always kept us updated and we are very pleased with their work.
Response from
Thank you for the kind reply!
Glad we did a good job for you!
David Martin
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Met with Mr. David. He was FABULOUS! He coached me on what I needed and advised who could detail my car for me. He made me feel comfortable and informed me. Mr. Ben preformed the service on my car and it looks BRAND NEW. I don’t have enough…
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Response from
Thank you for stopping by and if you need anything else do not hesitate to ask! Have a wonderful day!
and thank you for the review.
David Martin
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Frank’s in Crosby did a great job on repairing my truck. If you what a professional collision place that does quality work and has superb customer service, then look no further they are right here in Crosby, Texas. Thanks Frank’s Team.
Response from
We love being "locals".
Thank you for the awesome review.
David Martin
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I had a small repair needed on my Honda Ridgeline. I arranged a time with David and he was waiting for me when I arrived and had everything taken care of very quickly and professionally. I was in and out in 15 minutes
David was courteous …
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Response from
I am glad we were able to get that handled for you in a timely manner. Pleasure to meet you and if you need anything else please let us know!
David Martin
via
Broken side mirror. Price was about what I expected, part came in within 2 days, stopped in and David had it replaced in 5 minutes—can’t beat that
Response from
Sometimes it's a small repair and... sometimes a big repair but we try very hard to make them all as easy as possible for our customers. We respect that your time is VALUABLE!
Thank you again for your business and be safe.
David Martin
via
Hands down, the best experience I've had, when it comes to having my car repaired. DAVID IS AWESOME!! He not only made sure to communicate to me about when and what needed to be done, but he also made sure to communicate with my insurance …
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Response from
Thank you for the awesome review! We work hard to make your repair process as painless as possible.
We appreciate your business and will be here if you should need us again.
David Martin
via
Very professional great work at timely manner pleasant experience thanks guys
Response from
Pleasure doing business with you, and we appreciate the 5 star *** review you posted!
David Martin
via
Excellent service and friendly people, Highly recomend them
Response from
Thank you for the glowing review!
David Martin
via
Honestly, the communication was good. They stayed in touch with me & informed me about all the work being done. One week after the job the paint job, the paint started peeling. I gave them a call and we set up a time to get it redone. 10/10
via
Was very happy working with this company, results came out wonderful and really fast and they even washed my car getting all of the bugs off the front.
Response from
Thank you for your business Shelby!
I'm glad Frank's Crosby exceeded your expectations.
David Martin
via
David did such a great job on my car! The body work that was done to it after my accident was amazing it looks and feels brand new!! Thank you so much for the amazing work.
Response from
The craftsmen that work here do amazing work and we really appreciate your feedback and the great review!
Have a great 4th of July!!
David Martin
via
Frank’s is the only place to take your vehicle when needing repairs. They are very professional and customer friendly. I ordered my part over the phone and when it came in they called me to schedule a service time. When I brought my Tahoe …
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Response from
That was an easy one to get handled for you.
I sure appreciate your business and the outstanding 5 *** star review! Have a great weekend
David Martin
via
Took my 2020 Jeep Grand Cherokee in to get a very deep scratch out of the lift gate. They did such an excellent job!! Cannot tell there was damage or any work done on the vehicle! Would highly recommend!!
Response from
That Jeep is soooo nice and it was a pleasure to get it back into perfect condition! Thanks for trusting us with it, and also for the kind words.
David Martin
via
I was completely satisfied with their services, from beginning to end. I highly recommend them. 👌
Response from
Thank you for taking time from your day to share the results of your visit to Frank's!! Glad we met your expectations.
David Martin
via
Thanks to everyone at Frank’s! My car looks as good as new and even better in some areas. Great work and pretty quick service too.
Response from
Thank you for the amazing 5 star review and kind words!
David Martin
via
They do aluminum Ford bodies, if you're looking. Repair was clean. Put me back on the road at the earliest they could.
Response from
Thank you for taking time from your day to give us some praise and an awesome 5 star review. We appreciate your business!
David Martin
via
I had a great experience taking our truck here for body work. Staff is very professional and we were very pleased with their work. Highly recommend this location.
Response from
Thank you for the kind words! We strive to be the best in this business and hearing back from our customers is great!
David Martin
via
This place does top notch work. Great staff!!
Response from
Thank you for the review! We have great customers!
David Martin
via
My truck was backed into by a neighbor, so I got estimates by multiple shops. Franks was very reasonable, so i decided to go with them. Since I was putting it in the shop I decided to get other things done as well like painting the bumpers …
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Response from
Thank you for the business! That is a great truck and I look forward to seeing it once you get all the finishing touches done!
Have a great day,
David Martin
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Excellent service, detailed oriented, helpful. Quick turnaround and kept me advise of all repairs. Employees seem to be hard workers and actually care about the customer. Cleanest auto shop I’ve ever seen. Hope I won’t need their …
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Response from
Miss Jean you are an awesome customer and it was our pleasure to repair your vehicle.
Always here if you need us, and thank you for the amazing review!
David Martin
via
I got rear ended a couple weeks ago and decided to take my Jeep into this shop to get all the repairs taken care of. They did an amazing job! The staff is very friendly and my vehicle was done very quickly. They were able to get everything …
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Response from
We are blessed to have some great customers like yourself- you make our job easier! Have a safe trip and thank you for the 5 *** review!
David Martin
via
Did a great job let me pick my car up on Saturday. I love my car and it looks great!Thank you !
Response from
Thank you for the review and the business!
Have a great weekend!
David Martin
via
Had a wreck in my 2014 c7 corvette 😭. But, Frank’s got her put back together in a timely fashion for me. They did great work and you would never know anything ever happened to her. They were always very professional and polite. They …
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Response from
Awesome car and great owner! We are car guys.. and gals here at Franks Collision, so seeing one like this get back to looking great makes us extra happy!
Enjoy the car shows and be safe!! Thank you for the amazing review.
David Martin
via
David the manager is a great guy he helped us out with a blow out on our truck and didn't even charge a us dime to do anything i recommend franks for anything.and we even offered to come back and pay him and he said no
Response from
We all have bad days- pass it forward one day when you have the chance!
& Be safe!
David Martin
via
My daughter had previously used and recommended. After an accident chose to use for repairs of vehicle. Staff friendly and attendative to needs and business. Repairs were done timely within time frame given and well done and looks fine. …
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Response from
Thank you for the kind words... and we love referrals!
& Here if you ever need us again.
David Martin
via
These guys are top notch! They made the process of dealing with ins and my repairs as painless as possible. Everyone was very professional and friendly.
Response from
We try to make the repair process as painless as possible.
glad you were pleased with the outcome and treatment here at Frank's!
Thank you for the 5 *** review.
David Martin
via
I’ve passed this place a million times but never stopped. I decided to stop in and ask for an estimate to repair my wife’s Ford Escort windshield molding. The owner told me to save my money and referred me to a glass repair company that …
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Response from
Our goal as a local business is to put integrity first and foremost and we strive to help our customers.
Thank you for taking a minute and recognizing us for that!
David Martin
via
********** FIVE STARS **********
Thank you, Frank's Collision Repair for another job well-done.
I brought in my mother’s car for repairs and Frank’s Collision Repair (Crosby) did a beautiful job. David is very warm and receptive which …
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Response from
Bilii you are one of my favorite customers! As always it was a pleasure doing work for you and you know we are here if you need us!
Thanks again!
David Martin
via
I recently brought my car to Frank's Collision and was given the highest level of friendly professionalism from specifically, David and Katy! Katy was the first impression as she is the front desk assistant. She immediately kindly handled …
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Response from
WOW!! Glad to hear we made the experience less painful and that you were pleased with your SUV!
Thank you for the repeat business and be safe.
David Martin
via
David is a great guy. He is very professional, knowledgeable about his trade and honest. I have come to location before and always have a great experience. Claudia is also very sweet and personable. She was helpful and gave a warm welcome …
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Response from
Thank you for the kind words and review.
We are pleased that we met and exceeded your expectations.
Referring your friends and family is the best advertisement we could ever hope for. Be safe and thank you again.
David Martin
via
David was very honest, he went beyond to help me . The staff was very courteous and professional, Will definitely bring my car back for service
Response from
Thank you Mrs. Johnson! Have a great weekend and we are here anytime you need us!
David Martin
via
Best customer service ever, David and Kate are amazing, my car looks new again and I didn’t have to worry about any paperwork for insurance perspective.Thumbs up!!
Response from
We really appreciate your business and also the amazing review!
Be safe!
David Martin
via
Very friendly and fast service. Went above and beyond what was expected. I have my new car look back! Thanks Frank's collision repair!!!
Response from
We strive to be better than "just good enough" and we truly appreciate the trust our customers provide us.
Thank you for taking the time to give a review!
David Martin
via
The staff at this location is amazing. I spoke with David on Friday regarding a window not rolling up and even though they were booked for the next 3 weeks he had me drop it off on the following Monday. My car was fixed and ready to go the …
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Response from
I know you were in a tight spot with that broken window and glad we could help in a pinch! Thanks for the kind words and for choosing us! Tell your friends and family, because that is the best advertising we could EVER ask for.
David Martin
via
Amazing customer service!! Very professional and helpful. Great quality of work . Super friendly staff! High quality work. Best decision ever to bring both of our cars !!
Response from
Thank you for the 5 star review, we really appreciate the business!
David Martin
via
I Highly recommend Frank`s collision. When I picked up my vehicle the first thing I looked at is the paint quality and also the gaps between the body components and i was extremely impressed with what i saw. This shop spent the time to make…
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Response from
Thank you for the kind words and for the 5 Star review!
David Martin
via
Excellent customer service and they did a high quality job very quickly.
Response from
We strive to be the BEST in town! Glad we hit the mark with the repairs on your vehicle.
Thank you for the review!
David Martin
via
I would like to take a minute and thank the guys and David for the great work they did on my truck at Frank's Collisions in Crosby.From the receptionist to David to the guy that does the work they are great like the fact of communication …
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Response from
Customers like yourself make my job easy Mr. Bradford!
Thank you for the review and also for your continued business.
David Martin
via
Absolutely best service! This team went above and beyond to make sure my truck was perfect, even when there was repairs not on the estimate. Delivered my truck to the dront door, cleaned inside and out as if it was bamrand new. All my …
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Response from
Dallas,
Thank you for choosing us when there are a thousand other collision repair shops in Houston! Good to hear we exceeded your expectations and nailed the delivery.
Have a great Christmas and thank you for taking the time to do a review for us.
David Martin
via
Amazing service. I dropped my car off to be repaired after an accident. They repaired my vehicle quickly and you couldn't even tell where it had been hit. It looks amazing.
The customer service was great. They had it fixed earlier than…
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Response from
We love to be called AMAZING!! The staff here is the best and they make the process for our customers as painless as possible.
I appreciate the kind words and the 5 star review!
David Martin
via
They did such a good job on the SUV it looks brand new. Everuone that worked there, was so friendly. Will definitely recommend.
Response from
Having your car wrecked is enough headache, having it fixed shouldn't have to be! Thank you for choosing us, and we will be here in the future should the need arise.
Also.. tell a friend or family member what a good job we did, your trust / word of mouth is our BEST advertising by far!
David Martin
via
excellence and professional
Response from
Thank you for the 5 Star review!
David Martin
via
A good place to get body work done on your vehicle
Response from
We strive to be the best in the market! It sure is nice to hear that we are doing an excellent job for our customers!
David Martin
via
My whole experience was amazing! Your business turned a inconvenience into a great experience! I recommend your services
Response from
WOW! what awesome feedback.
And thank you again for your business!
David Martin
via
I took my 2016 Ford F-150 to franks on a Monday at 0900 in the morning with a 1" puncture in my rear passenger door, on Tuesday they called and it was complete, pounded , welded, primed and painted . the door and paint was blended with the …
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Response from
Thanks for the review Bryan! The staff did an amazing job on your truck. If you ever need us again.. you know where we are!
Thank you again for your business,
David Martin
via
These guys did wonderful repair work on my Nissan Altima on two occasions. I highly recommend them!
Response from
Thank you for taking the time to do a review! We appreciate the 5 stars and also that you trusted us TWICE!
Please tell your friends and family because that referral is the best we could ever hope to get!!
Be safe,
David Martin
via
Being a eighteen year retired Army veteran I've learn to do the research prior to making decision, Taking my vehicle to Frank's Auto Body here in Crosby was one of them, The personnel were extremely courteous and professional, My vehicle …
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Response from
We truly appreciate all of our veteran's!
Thank you for your continued business and for taking the time to give us a wonderful review!
Have a great day,
David Martin
via
Best customer service experience ever! The quality of their work is excellent! So glad I chose them to fix my truck! Best decision I've made in a while!
Response from
WOW!! that is high praise. Thank you for the awesome review.
Glad we met your expectations.
David Martin
via
David and his crew went ABOVE and BEYOND! I won't ever use another company. The receptionist is the sweetest lady....the whole staff there are A++++...I can not say enough good things.....not to mwntion they fixed my vehicle better than …
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Response from
Thank you for your endless patience as we got this one right.
I truly appreciate you as customers, and if we can ever be of help again do not hesitate to call!
Thank you for the review.
David Martin
via
Super fast and great service!!! Had two fender benders within 2 weeks of each other. They repaired all the damages within a timely manner both times. The whole process was stress free and easy. They even detailed the inside and outside of …
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Response from
Sorry you had another accident but glad that you chose us again to make the repairs and that you trusted us with your car!
be safe and thank you for the kind review.
David Martin
via
Gave me advice how to get my tint off my windows.
Response from
Advice is FREE!!
very welcome. Thanks for the review
David Martin
via
Did a great job!
Response from
Thank you!
David Martin
via
The staff were very helpful and professional. My car was ready on time actually a day early. Very pleased with Franks and will only use them in the future.
Response from
We appreciate your business and I'm glad we could complete the work early for you! Thank you for the 5 *** review.
Truly appreciated!
David Martin
via
I am very pleased with my experience with Frank’s Collision. They made the process smooth and easy. Called to update me on what was going on. They even got my car done early and it looks perfect! Will definitely recommend them to friends …
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Response from
Having a wreck is a major headache, we at Frank's feel like having your car repaired should not be a hassle and we work to make that as smooth as possible for our customers.
Thank you for the review! Have a great day.
David Martin
via
Fast, friendly service. Kept me informed about all repairs and had my vehicle repaired and ready 3 days early. I will definitely recommend Franks collision in crosby to all my friends and family.
Response from
Sounds like we hit it outta the park on this one and Im proud that we did. We appreciate your business and will be here in the future should you need us!
Thanks again,
David Martin
via
Frank's did an amazing job of taking care of my car! I dropped the car off on Thursday, and Frank's had me back in my vehicle by Tuesday of the following week. The staff was extremely helpful and polite. This is the place I will recommend …
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Response from
Sometimes things just go "right" and goes extra smooth. That was the case in your repair. Glad we met all of your expectations and we appreciate the amazing review!
Thank you,
David Martin
via
David and his crew did top notch work in a very timely manner. I will definitely recommend them.
Response from
We have the best staff around! Thank you for the great review, very appreciated!
David Martin
via
Mike was super helpful and knowledgeable about what needed to be done! Great costumer service!
Response from
Mike has a ton of knowledge and is a major asset to this shop.
Thank you for the review!
David Martin
via
Very helpful and friendly staff! Extremely satisfied with the way my vehicle turned out! Will definitely keep franks at the top of my list
Response from
Thanks for your patience as we figured everything out on your vehicle! and I appreciate the 5 star review!
Have a great day,
David Martin
via
Very nice people. Dropped me off at the house, picked me up when it was done. I thought it would take two weeks but only took about three days. Polite and courteous people. Very clean, friendly, etc.
Repairs were done through insurance, no…
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Response from
That truck is really nice and, I appreciate you choosing us to make the repairs! If you need anything else feel free to contact us and we can get it handled.
PS. Tell a friend about us!
Thanks again,
David Martin
via
Excellent service. Fast and good quality work
Response from
We try hard to make the repair process as smooth as possible for our customers!
Thank you for your business!
David Martin
via
Did an amazing job in my car ! Paint looks amazing ! Car looks brand new after I had my wreak . They even detailed my vehicles interior after they worked on it . 100 percent I’ll go back for personal service if needed
Response from
The staff here are truly amazing craftsmen!
We truly appreciate your business and the fantastic review!
David Martin
David Martin
via
Frank's Collison Repair made my vehicle look brand new. Had a wreck that damaged the right side of my car. They we're quick and precise. I would recommend if needing an estimate or just wanting to get some work done on your care. Thank you …
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Response from
Thank you for choosing us to fix your car, and for the 5 Star review!
David Martin
via
David and staff were great to work with. Great service and professionalism displayed throughout the process of ordering parts and repairing my Toyota Tundra. I highly recommend their services.....5 stars!!
Response from
I love getting customers by referral! There is no higher praise than from a past customer. I hope you had a safe trip and we will be here if you need anything in the future!
David Martin
via
Work performed went way beyond my expectations, quality of work was amazing and done in a very timely manner. The people working there are very professional and easy to communicate with. Will use Franks again if need be.
Response from
WOW!! Thank you for the awesome review!
Have a great day and be safe!
David Martin
via
Great staff, they do excellent work, I couldn't of picked a better place.
Response from
Thanks for the kind words and 5 *** review sir!
David Martin
via
Took my truck in due to a car accident left my bumper looking bad. Franks collision was able to fix it and leave it looking like a brand new truck.! We loved it.! Thank you to everyone who took there time on it we really appreciate ya.!!
Response from
Glad we could help, and we truly appreciate that you chose us to fix your vehicle!
David Martin
via
This shop is EXCELLENT!! Honest and professional and great quality work. Would highly recommend.
Response from
Thanks again for picking us to do your repairs.
Keep us in mind if needed with your next vehicle.
David Martin
via
My wife and I love this Franks collision, they’ve been nothing but helpful and got everything done in a good timeframe.
Response from
Thank's Dylan! Glad to help and thank you for the outstanding review! We don't often get 2 cars from the same household at one time. Glad we got them back to looking great for ya'll!
David Martin
via
Read the Latest Reviews for Frank's Collision Repair - Dayton
From 48 reviews
Professional and timely. My car was repaired like new.
Response from
Marilyn,
Thank you for your awesome review!
via
Quick services
Response from
Julian,
FCR appreciates your review!
via
Frank’s Collision was absolutely amazing. When I received my car back it looked like a brand new car and drives like a dream. Paul was so awesome throughout the entire process updating me throughout. I highly recommend them for any of your …
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Response from
Andrea,
It was awesome working with you. Thank you for letting us repair your vehicle!
via
Top notch collision shop, extremely professional and courteous. Paul kept us up to date and made our Scatpack look new again while Savannah up front stayed on the insurance company trying to get payment. I highly recommend Franks for …
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Response from
George,
The team here at FCR-Dayton works hard to provide high quality work. We are glad we met your expectations.
via
Awesome service and very timely repairs! They also intervened and help to straighten out some issues with our rent car. I'd call that full service!
Our car looks great! Thanks the Brown's
Response from
James,
We truly appreciate your comment.
via
Very courteous and seem to put the customers needs first.
Response from
Thomas,
we are glad we were able to meet your expectations. Thanks for the review.
via
They did a great job 👏.
Response from
Joseph,
Thank you for your awesome review!
via
The staff were very attentive towards all customers. We will definitely be back!!! My mom loved Luby's.... She's no longer with us... And. .... I know she would have loved this one!!!!
via
Awesome customer service. Great quality of work. Fair price.
via
Always does a good job
via
Very professional experience explained process and would recommend to all
via
Great service
Response from
Brenda,
Thank you for your Five-Star review!
via
Very professional and courteous. Wonderful job on repairing the damage to my truck.
Response from
Christopher,
We are glad you are satisfied with the repairs. Thank you for the review!
via
Very pleased
Response from
Mandi,
Thank your for your Five-Star review!
via
Had a small fender bender,, ok not so small,, did great work and very professional
Response from
Carl,
Thank your Five-Star review. We truly appreciate it.
via
Great friendly service
Response from
Jonathan, Thank you for your Five-Star review!
via
Excellent service and fine work done at Franks
Response from
Thank you Donna for your amazing review!
via
Good shop paint is excellent definitely know how to take care of a customer
Response from
Steve,
Thank you for your kind review!
via
Great service as always, very cordial, took a little while to get the part needed, but that is due to the age of the vehicle.
Response from
Eric, we sincerely thank you for your five-star review!
via
Fantastic shop nice people friendly and great work
Response from
Daniel, thank you for your awesome review! Please feel free to give us a call if you need us.
via
Clean and quick service. Reasonable price on the repair.
Response from
Demetrius, thank you for your awesome review! The team here at Frank's likes to hear back from our customers.
via
Customer service is EXCELLENT!!! I
Response from
Candice,
Thank you for your five-star review!
via
Good shop to take your collision if you don't want a dealer
Response from
J. Scott, Thank you for trusting our business do work on your vehicle!
via
Had to have franks in Dayton repair front end on my F250, started working with tom, good guy hard charger.... Rachelle(I am 85% sure that's her name sorry if I am wrong) and cory stepped in to handle delivery.... had small issue(issue isnt …
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Response from
Randy, thank you for understanding and for your review!
via
Super friendly and helpful folks. They got my Yukon fixed up quicker than expected and it looks great! They even washed it for me! Excellent work!!!
Response from
Jason, We are glad we met your expectations. Thank you for your review!
via
They were great they fixed my sister n law's car did a great job
Response from
Lessia, thank you for the five-star review!
via
Highly recommend. Friendly people, great service, fair price and quick service.
Response from
Thank you Bobby for the five-star review.
via
Corey and Rachel are great people. There work is above and beyond competitors. I drive 50 minutes just to use them.
Response from
Thank you James! The team at Frank's is pleased to meet our costumer's expectations.
via
Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!
Response from
Thank you Brenda!
via
They helped my mom above and beyond what they are required to.
Response from
Thank you Jackie! We appreciate your review.
via
Great work!
Response from
Thank you Kellie!
via
Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!
Response from
Thank you Crystal!
via
Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!
Response from
Thank you Amanda!
via
Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.
Response from
Kimberly,
from the Frank's team, we thank you for your review.
via
Good work would definitely bring other cars here for body work. nice friendly people very helpful.
Back again awesome work awesome service. Had some other problems with the car that was not accident related they fixed at a low price. …
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Response from
Thank you Joshua!
via
Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
Response from
James,
We thank you for your review. Our team works hard to meet your expectations.
via
Great service awesome paint job and friendly staff.
Response from
thank you Barbara! We are here to help.
via
The most professional and cleanest repair shop ever been too.
Response from
Shannon we appreciate your review!
via
Great repair job on our truck. Thanks
Response from
Thank you Linda!
via
Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
via
I'll tell you what you find yourself in a bind I'd go here. they been good to me.
via
Great repairs
via
Great customer service
via
Great customer service
via
Excellent service!
via
Good work , lifetime warranty, cheaper than most...
via
Outstanding job they’ve done with my car. Tom has outstanding customer service and a great deal of passion for his work. Can’t imagine sending my car anywhere else.
via
Your people were very helpful and completed the work ahead of time.