Read the Latest Reviews for Frank's Collision Repair - Baytown
From 139 reviews
Showed up, they took my keys immediately and said we will take care of it. No hassle, easy, dropped the keys off and was told when to pick it up a few hours later!
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Fast, courteous and professional every time.
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Jasper is the best!!! Went well beyond to help us out and very professional!!
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Very professional and helpful! I was involved in a hit and run, stressed out! The staff took care of everything for me! Nice and clean office area! Highly recommend!! 10 Stars if possible!
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Andreia, thank you for leaving such an awesome review!
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If you want your car correctly fixed and don't want to go to the dealer, this is the best place
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J. Scott,
From the team here at Frank's, we appreciate your review.
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They go above and beyond the call of duty
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Melissa, Thank you for your five-star review. We appreciate you!
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This was the best priced, best service, best results I could have wanted. I would recommend coming here over any other collision repair. Thank you Jasper.
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Thank you Brody!
The team here at Frank's is glad to hear you are completely satisfied with our service.
via
Very good at keeping you informed and already do a great job.
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Terry, we thank you for taking time to leave us a five-star review.
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Good people and great service.
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Thank you Salvador, we appreciate you!
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Very professional and friendly car looked as if came off the show room floor
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Jeremy, we are here to help our customers.
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Great experience with this place. Dropped van off on a Wednesday for repairs to the rear drivers side quarter panel, taillight, and bumper sensor. The repairs look great and the people at Franks Collision were awesome!! They kept us …
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Thank you Jamey for your review! We are glad we met your expectations.
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Fixed my boo boo
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Than you Marilyn!
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I just wanted to say something about how satisfied I was with them. After my car accident I chose to go to Franks, they did an excellent job on my Nissan. I picked it up earlier than expected. My car was spotless, very clean and looked …
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Paula,
Thank you for leaving us a review. Our main priority is to assure our customers we will take care of your car as if it was our own.
~Rudy
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Nice folks, clean place
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Thank you Mike!
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JASPER , very professional , keep me informed about what was going on with my truck. he went over and above. thanks jasper.
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Dennis,
Thank you for taking time to write a review not only on our business. We work to meet our customer expectation.
~Jasper
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Jasper was a great person to deal with the repair. However the insurance company and Frank's did not follow my request for OEM parts or better.
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I got some glue splattered on the side of my brand new Volvo SUV and it just wouldn't come off. So I went to the highly recommended Frank's Collision Repair to see what they could do. They took me right in and 30 minutes later, the glue …
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Toni, thank you for leaving us such kind review!
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Great quality work. If you have Jasper taking care of you, then your vehicle is in very good hands. He will keep you updated about vehicle repair progress (along with carwise website), he is professional, and is on top of his work. My car …
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Fabian,
The team at Frank's works hard to provide high quality work and excellent customer service. I am glad we were able to meet your expectations.
Thank you for your review!
~Jasper
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Always professional and always an excellent job well done.
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Daniel,
Thank you for your review!
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Rudy took car of my truck amazingly! They were very informative and quick. Highly recommended!
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Sandra, Thank you for your review. The team here at Frank's works to provide exceptional customer service and deliver high quality work.
~Rudy
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These guys rock! Car looks better than new. Fast turnaround, professional quality and service. I highly recommend them.
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David, from the team here at Frank's, we thank you for your review!
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Super company and employees were very efficient and friendly!!
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Thank you Chayenne for the five-star review!
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Had two doors and rocker molding replaced Frank's got me in and car was done in 6 days .excellent service ,very professional employees ..paint matched perfect.i give them a 5 star rating and would refer FRANK's to anyone needing body …
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Tony, thank you for the five-star review and the recommendation!
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Awesome service very knowledgeable and friendly employees honest company
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Scott, we thank you for your review.
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I had a wreck on November 11, 2019 and they fixed my car. I haven't gotten it yet but they are nice enough to hold it for me bc my husband's apt will tow it. (Long story for their review) I was treated with the up most respect and kindness …
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Shannon, thank you for your review. We are glad we were able to help with your needs.
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I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
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Laura,
From the team here at Frank's, we thank you for your review.
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I have brought both big and small jobs to Franks. They continuously meet my expectations. Friendly and professional staff and quality work!! Thank you!!
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Hunter, we thank you for your continuous trust.
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4 out of 4 for the service, I got from this place
It was the first time i came here and they also show pic of the work they were doing step by step and even detailed my car after the work. And if i ever need any body im coming here again
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David, thank you for your review.
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Best service
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Thank you Mr. Brinkley!
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I've used this location several times. They treat you like a valued customer and friend. I've been very satisfied with the service, price and the job performed. They have gone out of their way to assist me. I highly recommend them.
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Michelle, thank you for taking the time to leave us such nice review. The team here at Frank's works hard to meet our expectations.
via
Wow! I only had 3 days before I had to leave to go out of town for work. Rudy and the team really stepped up!I I would recommend anyone to Frank' Collision, great service, great local business!
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Ben, from the team here at Frank's we sincerely thank you for the review. We are glad we were able to meet your expectations and help you at the same time.
via
My vehicle looks the same when I first bought it u can't tell the damage on the vehicle from the first time I took it there...
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Thank you Salvador for trusting our shop to do the repairs on your vehicle and for the review.
via
Always use these folks. Very professional work and maintain timeline. Recommend Frank's, at least get a quote and look at their work.
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Thank you!
via
Great work and service
via
Great service and pricing. My car was even washed . My car was rear ended damaging the bumper, side panel and trunk. After the repairs were done my car looked brand new.
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David, we truly appreciate your review.
via
At the location on N. Main Baytown, Tx. these people are great and I have always walked away without any issue My car has always been fixed and done right as it should. Great place.
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Melinda, thank you for the trust you place on our business. We are thrilled we have met your expectations.
via
great customer service
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Thank you Hunter!
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I've never had to "deal" with a collision establishment before, but now my expectations are probably unrealistic if I'm in need of services in the future because of Jasper. Jasper was patient, transparent and understanding which is …
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Chelsea, thank you for your review. Jasper is one of our new employees and he is definitely an extraordinary employee. He goes out of his way to help his customers.
via
Fast an quick
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Thank you!
via
Was recommended by a friend and now I'm recommending it to every1. Their first priority is CUSTOMER CARE..HANDS DOWN..I love that not to mention prices are reasonable!
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Thank you Silvia for recommending our business. We truly appreciate it.
via
Omg it's beautiful!! They did an amazing job!!! You can't even tell it was in an accident!!! The staff was great and answered every question we had!! They also kept us informed!!! On a scale of 1-10 they deserve 1,000,000
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Thank you Ashley, we appreciate your review.
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Great folks here will get your vehicle repaired right and back on the road looking good.
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Thank You Shuffler P38, we appreciate your review.
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Very knowledgable staff, friendly and helpful.
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Thank You Lori! Your review helps us reach and help more customers .
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Great work by these guys. They always make sure to get the job done right every time. I’ve been a long time customer
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Thank you Karthik!
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My car got in the front end collision. My coworkers thought I brought a brand new car After they got done with it. They totally detailed the car front from back inside and out. One of the best detail jobs I've ever seen done!
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Eric, Thank you !
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They did a very good job on fixing my van.
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Thank you docor!
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Awesome customer service
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Jacob, we appreciate your review!
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Great staff, friendly, knowledgeable and reasonable.
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Thank you Lori, we are here to help our customers.
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Very good service and body work
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Thank you William!
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I had an issue with my insurance adjustor. The manager "Ben" stepped in and went out of his way to make things right. Sometimes, going out of your way in the smallest of circumstances (in mine it was an old car with old parts) can make all …
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Thank you Mark! Your satisfaction is our priority. Your review is greatly appreciated.
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I took my car here after going to Maaco in baytown, frank fixed their mess.
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Thank you David!
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Took my truck in on a Tuesday and got it back a week later. They worked quickly and efficiently to get my truck taken care of and when I got it back it looked brand new. The staff was very friendly I definitely will be going back if …
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Thank You Jasmine! Our number one priority is your satisfaction.
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Frank’s repaired my 2006 Avalon beautifully! Though my old car has little blue book value, she was dependable and running well until I was hit from behind and “Ava” was totaled by insurance company. I could never have found a car for the $…
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Thank You Connie for your kind words! We are excited that we were able to help you and make you happy at the same time.
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I never leave reviews, but I feel the need to leave one for Frank's. They have great customer service and did a fantastic job repairing my truck. They also did a very good job of explaining the process and always kept me updated on the …
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Adam, we thank you for your feedback!
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This place is absolutely amazing!! My 18 year daughter hit the front end of my car. Ben was very attentive and tried to find the best solution for me, he went above and beyond. They stayed in contact and the receptionist kind and very …
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Thank you Anastasia! Our team is glad we met your expectations.
via
Great job. They repaired my car, great job. They will complete the job after the paint is totally dry to put on the protective firm.
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Thank you Irma!
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A bit spendy but super fridly service!
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Ben and the team at Frank's were incredibly helpful and fair with pricing, working with insurance, and quality of work. Would definitely recommend them for any car work you need done.
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Thank you Caleb!
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Excellent work. Excellent people.
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Thank you Jeff!
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Great auto body shop
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Thank you Tom!
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I took my vehicle to Frank's in order to have small crack in the bumper repaired as well as getting my hood repainted. Rudy was in charge of my account and was awesome. His quote beat the competitors by a substantial amount. I am always …
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Thank you Ronnie,
Our team work hard to provide professional customer service and to deliver quality work that would be up to your satisfaction. We are glad we met your expectations.
via
Such a great experience after the car accident. Frank's was very friendly and professional. They did a great job and were even done ahead of time. Thanks so much.
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Thank you Pastor MaryAnne! Our main priority is your satisfaction.
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Unbelievable service and image of difference. They kept me informed every day on the progress and my car looks better than ever. Totally satisfied and the experience would make me a lifelong customer.
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Michael, from the team at Frank's Collision Repair in Baytown, we want to say thank you for your kind review.
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Picked up my truck today as scheduled. Micheal and his team did a great job. Paint looks amazing and the entire staff are true professionals. I really appreciate their dedication to providing a high quality product and great customer …
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Thank you Curtis! We appreciate your kind words.
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If you need your car repaired from an accident this is the place. Great customer service and quality work.
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Thank you Ms. Fuentes!
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Excellent, Excellent, Excellent customer service. Michael Sosa was very professional and did exactly what he said they would do.
Our Mercedes never looked better.
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These people really care! The only collision repair shop I’ll ever go to. Brandi was my account manager I guess you’d say and she let me know what was going on every step of the way! Micheal is the manager over the this location and he was …
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Went in for an estimate. Richelle was VERY informative and very sweet. I was thankful she was the one to help me. She answered ALL of my questions. I am full of them LOL so she was awesome. Thank you so much!
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The staff of Frank's went above and beyond what had to be done to my vehicle. I researched a lot of collision shops in baytown and it certainly feels like I made the right decision taking my vehicle to Frank's.
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My car was side swiped all the way down the passenger side. Franks til cate of EVERYTHING! They took care of of the rental and did not order aftermarket doors. Kept me updated and took whatever the insurance paid. I highly recommended!
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Good, honest, helpful, friendly staff. Quality work.
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Great body work!
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Great service
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What a great body shop! I was involved in a minor accident that cracked my rear bumper. The employees at Frank's was super helpful and pretty much walked me through the entire repair and insurance process. A big shout-out and thank you to …
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via
great staff. Body work was amazing and completed in a timely manner
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Great experience. The staff is exceptionally friendly, professional and well trained. The quality of work was top notch. I'd highly recommend them to anyone.
via
Excellent customer service and repair.
Great communication, Great customer service above expectations!
All I can say it's that it was great experience they did a very very good job and I will recommend them anytime all the time this is message Emma Rangel
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Great customer service! Very detailed and lots of communication with me through the whole process. Very satisfied with my vehicle when it was all said and done.
A+ customer service! Kept me informed of progress, did an excellent job repairing the front end of my truck, and cleaned it inside and out. I am truely satisfied with my experience.
via
Franks Collision Repair had my car twice in a month from being hit and then rear ended. The staff are very professional and pleasant to work with. Michael Sosa your the best!!!! I extremely Highly recommend this company.
Customer Service A…
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My 1st experience with Frank's Collision and Repair in Baytown was very positive. Excellent work, received phone calls on updates and status, never felt like I wasn't appreciated and work was completed on time. They also worked well with …
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Wonderful customer service! Extremely informative staff and speedy assistance. I highly doubt I will use any other facility than Frank's in the future.
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Franks auto body shop in baytown is really good. I am an insurance agent here in baytown and some of the insurance companies we work with send there collision claims to them. I've never had a customer tell me that Franks took a long time to…
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Read the Latest Reviews for Frank's Collision Repair - Crosby
From 237 reviews
Best customer service ever, David and Kate are amazing, my car looks new again and I didn’t have to worry about any paperwork for insurance perspective.Thumbs up!!
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Very friendly and fast service. Went above and beyond what was expected. I have my new car look back! Thanks Frank's collision repair!!!
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The staff at this location is amazing. I spoke with David on Friday regarding a window not rolling up and even though they were booked for the next 3 weeks he had me drop it off on the following Monday. My car was fixed and ready to go the …
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Amazing customer service!! Very professional and helpful. Great quality of work . Super friendly staff! High quality work. Best decision ever to bring both of our cars !!
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I Highly recommend Frank`s collision. When I picked up my vehicle the first thing I looked at is the paint quality and also the gaps between the body components and i was extremely impressed with what i saw. This shop spent the time to make…
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Response from
Thank you for the kind words and for the 5 Star review!
David Martin
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I would like to take a minute and thank the guys and David for the great work they did on my truck at Frank's Collisions in Crosby.From the receptionist to David to the guy that does the work they are great like the fact of communication …
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Customers like yourself make my job easy Mr. Bradford!
Thank you for the review and also for your continued business.
David Martin
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Excellent customer service and they did a high quality job very quickly.
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We strive to be the BEST in town! Glad we hit the mark with the repairs on your vehicle.
Thank you for the review!
David Martin
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Amazing service. I dropped my car off to be repaired after an accident. They repaired my vehicle quickly and you couldn't even tell where it had been hit. It looks amazing.
The customer service was great. They had it fixed earlier than…
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We love to be called AMAZING!! The staff here is the best and they make the process for our customers as painless as possible.
I appreciate the kind words and the 5 star review!
David Martin
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Absolutely best service! This team went above and beyond to make sure my truck was perfect, even when there was repairs not on the estimate. Delivered my truck to the dront door, cleaned inside and out as if it was bamrand new. All my …
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They did such a good job on the SUV it looks brand new. Everuone that worked there, was so friendly. Will definitely recommend.
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Having your car wrecked is enough headache, having it fixed shouldn't have to be! Thank you for choosing us, and we will be here in the future should the need arise.
Also.. tell a friend or family member what a good job we did, your trust / word of mouth is our BEST advertising by far!
David Martin
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excellence and professional
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A good place to get body work done on your vehicle
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I took my 2016 Ford F-150 to franks on a Monday at 0900 in the morning with a 1" puncture in my rear passenger door, on Tuesday they called and it was complete, pounded , welded, primed and painted . the door and paint was blended with the …
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Thanks for the review Bryan! The staff did an amazing job on your truck. If you ever need us again.. you know where we are!
Thank you again for your business,
David Martin
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My whole experience was amazing! Your business turned a inconvenience into a great experience! I recommend your services
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Being a eighteen year retired Army veteran I've learn to do the research prior to making decision, Taking my vehicle to Frank's Auto Body here in Crosby was one of them, The personnel were extremely courteous and professional, My vehicle …
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We truly appreciate all of our veteran's!
Thank you for your continued business and for taking the time to give us a wonderful review!
Have a great day,
David Martin
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These guys did wonderful repair work on my Nissan Altima on two occasions. I highly recommend them!
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Thank you for taking the time to do a review! We appreciate the 5 stars and also that you trusted us TWICE!
Please tell your friends and family because that referral is the best we could ever hope to get!!
Be safe,
David Martin
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Best customer service experience ever! The quality of their work is excellent! So glad I chose them to fix my truck! Best decision I've made in a while!
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WOW!! that is high praise. Thank you for the awesome review.
Glad we met your expectations.
David Martin
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David and his crew went ABOVE and BEYOND! I won't ever use another company. The receptionist is the sweetest lady....the whole staff there are A++++...I can not say enough good things.....not to mwntion they fixed my vehicle better than …
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Thank you for your endless patience as we got this one right.
I truly appreciate you as customers, and if we can ever be of help again do not hesitate to call!
Thank you for the review.
David Martin
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Super fast and great service!!! Had two fender benders within 2 weeks of each other. They repaired all the damages within a timely manner both times. The whole process was stress free and easy. They even detailed the inside and outside of …
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Sorry you had another accident but glad that you chose us again to make the repairs and that you trusted us with your car!
be safe and thank you for the kind review.
David Martin
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Gave me advice how to get my tint off my windows.
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Advice is FREE!!
very welcome. Thanks for the review
David Martin
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Did a great job!
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Thank you!
David Martin
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The staff were very helpful and professional. My car was ready on time actually a day early. Very pleased with Franks and will only use them in the future.
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We appreciate your business and I'm glad we could complete the work early for you! Thank you for the 5 *** review.
Truly appreciated!
David Martin
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I am very pleased with my experience with Frank’s Collision. They made the process smooth and easy. Called to update me on what was going on. They even got my car done early and it looks perfect! Will definitely recommend them to friends …
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Having a wreck is a major headache, we at Frank's feel like having your car repaired should not be a hassle and we work to make that as smooth as possible for our customers.
Thank you for the review! Have a great day.
David Martin
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Fast, friendly service. Kept me informed about all repairs and had my vehicle repaired and ready 3 days early. I will definitely recommend Franks collision in crosby to all my friends and family.
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Sounds like we hit it outta the park on this one and Im proud that we did. We appreciate your business and will be here in the future should you need us!
Thanks again,
David Martin
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Frank's did an amazing job of taking care of my car! I dropped the car off on Thursday, and Frank's had me back in my vehicle by Tuesday of the following week. The staff was extremely helpful and polite. This is the place I will recommend …
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Sometimes things just go "right" and goes extra smooth. That was the case in your repair. Glad we met all of your expectations and we appreciate the amazing review!
Thank you,
David Martin
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David and his crew did top notch work in a very timely manner. I will definitely recommend them.
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We have the best staff around! Thank you for the great review, very appreciated!
David Martin
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Mike was super helpful and knowledgeable about what needed to be done! Great costumer service!
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Mike has a ton of knowledge and is a major asset to this shop.
Thank you for the review!
David Martin
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Very helpful and friendly staff! Extremely satisfied with the way my vehicle turned out! Will definitely keep franks at the top of my list
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Thanks for your patience as we figured everything out on your vehicle! and I appreciate the 5 star review!
Have a great day,
David Martin
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Very nice people. Dropped me off at the house, picked me up when it was done. I thought it would take two weeks but only took about three days. Polite and courteous people. Very clean, friendly, etc.
Repairs were done through insurance, no…
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Response from
That truck is really nice and, I appreciate you choosing us to make the repairs! If you need anything else feel free to contact us and we can get it handled.
PS. Tell a friend about us!
Thanks again,
David Martin
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Excellent service. Fast and good quality work
Response from
We try hard to make the repair process as smooth as possible for our customers!
Thank you for your business!
David Martin
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Did an amazing job in my car ! Paint looks amazing ! Car looks brand new after I had my wreak . They even detailed my vehicles interior after they worked on it . 100 percent I’ll go back for personal service if needed
Response from
The staff here are truly amazing craftsmen!
We truly appreciate your business and the fantastic review!
David Martin
David Martin
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Frank's Collison Repair made my vehicle look brand new. Had a wreck that damaged the right side of my car. They we're quick and precise. I would recommend if needing an estimate or just wanting to get some work done on your care. Thank you …
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Thank you for choosing us to fix your car, and for the 5 Star review!
David Martin
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David and staff were great to work with. Great service and professionalism displayed throughout the process of ordering parts and repairing my Toyota Tundra. I highly recommend their services.....5 stars!!
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I love getting customers by referral! There is no higher praise than from a past customer. I hope you had a safe trip and we will be here if you need anything in the future!
David Martin
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Work performed went way beyond my expectations, quality of work was amazing and done in a very timely manner. The people working there are very professional and easy to communicate with. Will use Franks again if need be.
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WOW!! Thank you for the awesome review!
Have a great day and be safe!
David Martin
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Great staff, they do excellent work, I couldn't of picked a better place.
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Thanks for the kind words and 5 *** review sir!
David Martin
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Took my truck in due to a car accident left my bumper looking bad. Franks collision was able to fix it and leave it looking like a brand new truck.! We loved it.! Thank you to everyone who took there time on it we really appreciate ya.!!
Response from
Glad we could help, and we truly appreciate that you chose us to fix your vehicle!
David Martin
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This shop is EXCELLENT!! Honest and professional and great quality work. Would highly recommend.
Response from
Thanks again for picking us to do your repairs.
Keep us in mind if needed with your next vehicle.
David Martin
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My wife and I love this Franks collision, they’ve been nothing but helpful and got everything done in a good timeframe.
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Thank's Dylan! Glad to help and thank you for the outstanding review! We don't often get 2 cars from the same household at one time. Glad we got them back to looking great for ya'll!
David Martin
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Awesome people & A+ work!
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Thanks Lisa! we have fixed more cars for you than any other customer combined!
High Praise.... Thanks for your business and the review!
David Martin
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They did a super job on fixing up my fender bender. Handled the payments with the other company for me. Stayed in constant contact about the process. Were always super courteous. Definitely recommend these guys. The whole team is …
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Well thank you for the amazing 5 star review!
I'm glad we met your expectations.
David Martin
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After an accident I took my vehicle to Franks Collision and was not disappointed with the service here! They had us back in our vehicle within a week! Highly recommend!
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Thank you for choosing us to do your repairs! We know there a lot of other shops, but we strive to be #1 in our field!
David Martin
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Very good service! They fixed my passenger side fender & painted it
Response from
Thank you for taking the time to give us a 5 star review and for your business!
be safe and have a great holiday weekend!
David Martin
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I have used Franks Collision Repair 3 times. All three times they have exceeded expectations. The people there are extremely friendly, professional, and are looking out for the customer. 1st time, I hit a deer with my truck. They had it…
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Getting it right once....is nice, but 3 times in a row is really great feedback to hear!
Thank you for the kind words and the 5 star review!
Always here if you need us going forward and we truly appreciate the trust you place in us to repair your vehicles!
David Martin
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Very good they had all repairs done in less than a week and it turned out great!
Response from
Thank you for the business and we are glad you were pleased with the repairs! Be safe and thank you for the 5 star review!
David Martin
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I found myself searching for a repair shop after being in a wreck. I chose Frank's Collision in Crosby after reading all of their great reviews. I sure am glad I went with them! They were extremely friendly and professional from Claudia …
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Sorry this happened to your car, but THANK YOU for the choice to use Frank's Collision Repair!
When you told me you drove past multiple shops to come here I was astounded and really proud that our good reputation proceeds us.
If you ever need anything going forward please let us know, and refer us to your friend's and family!
THAT is our best advertisement.
Have a great day & thank you for the 5*** review!
David Martin
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This is the first time we used Franks and def will come back should we need it. We had 2 vehicles services and they fixed them beautifully. Th way were courteous, professional and finished quality work in a timely manner. Def worth trusting…
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wow! awesome feedback. Thank you for the 5*** review.
Have a great day and thank you for trusting us with your vehicles again!
David Martin
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My 2002F350 was stolen and later recovered by Chambers County Sheriff’s Department. David and other staff members Really did an outstanding job on making all of the needed repairs. They were very professional and the work is excellent. I …
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Response from
We hate that this happened. I have my had a car stolen and recovered & I know what a discouraging situation it can be.
We worked our very best to return your truck to better than when it was taken condition and it really turned out nice.
Thank you for choosing us and also for the great review!
David Martin
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David and the staff at Frank's Collision Repair – Crosby were professional and communicated clearly throughout the repairs of our truck. Truck was repaired and looked like new again!
Response from
We sure like that Black 2020 truck! Gorgeous choice and it was our pleasure to do the repairs.
Thanks again for your business.
David Martin
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I would recommend this repair shop to anyone.
Response from
Thank you for the awesome 5 *** review!
We appreciate your business.
David Martin
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They really took care of our truck! Made us feel taken care of and a valued customer! Thank y’all again for take care of our baby!
Response from
That is a really nice truck! Thank you for choosing us to repair your vehicle. Be safe and have a great day!
David Martin
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Great job! Thanks!
Response from
Thanks for your business! Have a great 4th of July!
David Martin
via
After my car was hit, we brought it to Frank's Collision for repairs.
The manager David made the process smooth, having to deal with a third party insurance. the repairs were perfect, you cant tell that the car was ever in an accident, and …
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Response from
Glad to have been able to make it as painless as possible.
Thank you for the business and the review!
David Martin
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I’m Jerry,my experience was great !I had damage to the front and rear of my vehicle (2018 Silverado) the guys at Frank’s CrosbyTx used precision and experience to make my truck new again.Thanks Guys👍🏾
Response from
We do have some AMAZING technicians and they definitely know how to make a vehicle look amazing again!
Thank you for taking the time to write a review and the
*** 5 stars!
David Martin
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Dave took good care of us, great service, great on time results!!!
Response from
I try to treat all my customers like family! Thank you for your business!
David Martin
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Great work, fantastic and friendly. Good JOB well done and very happy with communication
Response from
Sounds like we hit a home run! Thank you for choosing Frank's to make your repairs.
Have a great day, and be safe!
David Martin
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Frank's Collision did an excellent job worked with our insurance company.
They did everything to the highest quality.
They even fixed a scratch on a door that was not even part of the claim.
Thank you! I will be a return customer. That's if…
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Response from
Sometimes we get to give a little extra. Congrats again on your upcoming addition and be safe!
Always here if you need us again.
From a Dimple to a dent we can fix it ALL!
David Martin
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David was amazing! Thank you so much for the amazing job and outstanding customer service!
Response from
Thank you for the business! and for the 5 ** review!
Have a great day.
David Martin
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My suburban looks like new. Everyone was so friendly and professional. Would definitely recommend
Response from
Thank you for trusting us with your Suburban!
Also thank you for the kind words and the review.
We will be here if you need anything else repaired!
David Martin
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Thank you so much and it was a pleasure doing business with you.
Response from
Good to meet you, glad we were able to get your suv back to looking amazing for you. Also I wanted to thank you for the customer referral you gave! That is the HIGHEST praise we could ever ask for.
Be safe, and thank you again.
David Martin
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It was far the best of them all my car was ready in no time and services was amazing they definitely no how to take care of their customers thank you all at franks repair management was on point
Response from
We really try to make the painful process of having a collision repair, as painless for you as possible.
We realize that everyone's car plays a huge part in day to day life. Thank you for the kind words and review and the repeat business!
David Martin
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The best body shop experience I’ve ever had! And Manager David is great!
Highly recommend Frank’s collision Crosby to all my friends!
– not just because the staff there are all friendly, but they did a very professional job to bring my car…
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Response from
Thank you for the review, and I'm glad we were able to get the car back to the correct condition for you!
David Martin
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Frank's in Crosby was so quick and efficient when handling my flooded car. They only had it one day and they gav me the results the next day!!! David is very awesome as well. I will ALWAYS take my vehicles there if the need arises again. I …
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Response from
I'm sorry that we were not able to repair your car in this instance but please keep us in mind should the need for repairs ever arise again.
David Martin
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Want to Thank Dennis and Ben and his son for the greate work they done
on my F250 2019..Done a Greate Job.Thank you all At Frank's Collision Repair.You all are Greate people and honest. And even the Secretary. Ill recommend them to anyone …
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Response from
We are glad we were able to get that gorgeous truck back to like new condition for you! Thank you for the review and your business sir.
Be safe,
David Martin
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Absolutely a wonderful experience. If I could give 100 stars I would.
Response from
Thank you for the 100 star optional review! I will ask Google to install that feature for us. ha ha
But on a serious note, thank you for your business.
Be safe,
David Martin
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Great customer service!! Completely satisfied with the overall work. Didn't have a lot of work done but it was in on a Tuesday afternoon and it was ready by Thursday morning. Can't say enough good things about these people.
Response from
We try to be very prompt and get your car back to normal after an accident because we know that your car is an important part of your life. Thank you for the awesome review, and be safe!
David Martin
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I just pick my car up, they did an incredible job was so fast, clean and perfect. Also the day that I drop my car off the rental car wasn’t there so I want to thank the manager David for give me a ride to pick up my rental car I appreciate …
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Response from
NO problem! We try to make the process as painless as possible and with less interruption to your life.
Thank you again for the business!
David Martin
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David made everything easy for me through this process. I’ve never had to deal with a repair after an accident and he made it easy breezy! There was a small glitch with the hatch after the repair was done that I noticed. I informed David …
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Response from
Thank you for the 5 star review and the kind words! glad we met your expectations! Thanks for your patience, and please be safe.
David Martin
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Would highly recommend this place! Hard workers and great customer service!
Response from
Thank you for the review!
David Martin
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The team at Frank's Collision in Crosby were very friendly and and they were quick to start and finish repairs to our car. They were very professional and the car looks great! I highly recommend this team.
Response from
Thank you for the outstanding 5 ** review! Glad we met your expectations sir! Always here should you need us in the future.
David Martin
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Great place to get your vehicle repaired. They did an awesome job replacing my front bumper & paint job. Thank you Frank’s!
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations! Be safe!
David Martin
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Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor rear end accident and they did the best job on repairs and pricing. They treated…
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Response from
Thank you for the 5 star review and the kind words! I'm glad we exceeded your expectations. Always here if you need us, and feel free to refer friends and family!
David Martin
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Not only is the staff friendly, but they did amazing work on my durango. I'm talking they even washed it and detailed the inside after the repair. They even returned the rental given to me. Highly recommended for amazing service, great …
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Response from
Appreciate the review sir! Have a good one!
David Martin
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They did an excellent job with the repairs and faster than originally quoted. Thank you so much, Diana Davis
Response from
Thank you for the feedback and the awesome review!
David Martin
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David is a great guy. He is very professional, knowledgeable about his trade and honest. I have come to location before and always have a great experience. Claudia is also very sweet and personable. She was helpful and gave a warm welcome …
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Response from
Thank you for the kind words and review.
We are pleased that we met and exceeded your expectations.
Referring your friends and family is the best advertisement we could ever hope for. Be safe and thank you again.
David Martin
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They went above and beyond to clean the inside of my truck. Great customer service. Truck was done early. My repair looks great!
Response from
Have to give credit where it is due... Fernando our detail technician does amazing work on final clean up and to the repair technicians for keeping our scheduled completion date.
Thank you for your business and the review!
David Martin
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They do great work
Response from
Thanks! We appreciate the feedback
David Martin
via
Very friendly staff. Did a great job on the repairs.
Response from
Thank you for your business!
David Martin
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Frank’s did an awesome job repairing my car after a car accident. I had damage on both ends of my car and when I got it back it looked as good as new! They really went above and beyond and tried to find a specific decal I had on the front …
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Response from
Thank you for choosing Frank's to perform the repairs!
We realize there are many collision repair shops but we strive daily to be the BEST in the business.
We appreciate the review and the continued business.
David Martin
via
I highly recommend franks! I dropped my car off due to an accident, the staff was kind and very helpful any time I called to ask questions. When I went to pick it up I was shocked!! My car looked great and like brand new! Most people are …
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Response from
Nice to hear that you were soo pleased with the results and the cleanliness. I will pass this back to the team and let them know!
Have a great day!
David Martin
via
My truck was damaged during a tornado in Mississippi. I had major damage. Frank's did an excellent job in repair! I feel like I am driving, a "new" vehicle! Thank you!
Response from
That was a huge repair- thank you for the review and also for the rust you placed in us to handle the repair for you!
David Martin
via
I had an accident on 2/9/2020, came to Frank's collision and spoke with David Martin the manager, he was very nice and honest, told me not to worry about anything I was ok. Can't find to many places that will not take advantage of you. Keep…
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Response from
We like to believe that we not only repair cars, but also build a relationship of trust with our customers by being honest and forthright. We appreciate the business and more importantly the referral that your give to friends and family when they need a repair shop. Thank you for choosing Frank's!!
David Martin
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David and crew were very professional and the repairs were great.
Response from
Thank you for the kind words and the 5*** review!
We work hard to get each car back to pre-accident condition.
Have a great day!
David Martin
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First time customer and I couldn’t have asked for a better experience. The staff was very informative throughout the process and the repairs were done in a timely manner. My Charlie is back to her beautiful little self.
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations!
David Martin
via
Frank's took care of me through this process! Everyone at Frank's was nice, personable, and kind. They were always happy to answer my questions and take my calls. I used Frank's before and this time was even better than the last. My truck …
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Response from
Thank you for choosing us not once, but TWICE!!! WOW
That means we are doing something right!
David Martin
via
Amazing body shop. By far the best experience I’ve ever had from a body shop. My car was finished when promised and an excellent job. I was involved in a minor accident and they did the best job on repairs and pricing. I didn’t use my …
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Response from
We know it can be a difficult process when you have an accident, and we do our very best to keep it simple and smooth.
Thank you for taking the time to review the business!
Much appreciated.
David Martin
via
I don’t usually take the time to write a review but after the awesome service I received I felt that I needed to. I have a 2015 Chevy truck and had got into a pipe gate post doing major damage from the front to the rear. David and his staff…
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Response from
Thanks for trusting us with your pickup and we are glad we met your expectations! Also thank you for taking the time to do a review on our business, we appreciate you.
Have a great day and be safe,
David Martin
via
Franks did an amazing job with my car! I had to have my bumper repaired because someone hit me and left (of course 🙄). But fortunately they got my car in and out in 2 days! Awesome job! :)
Response from
Thank you for the kind review and we are glad that we could get your car in and out in such a timely manner for you!
Be safe
David Martin
via
The customer service is awesome. They went above and beyond explaining everything to me, since this was my first time having to deal with an auto body shop. They made the overall experience very pleasant, from beginning to end. Thank you
Response from
Thank you for the 5 star review and the kind words! glad we met your expectations!
David Martin
via
My 2017 Toyota Highlander was rear ended and Frank's Collision Repair in Crosby was one of two places recommended to me. Boy am I glad I took my car here! The staff was professional, courteous, and quick to fix my car. They did an …
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Response from
No problem, and always happy to help.
We know there are other collision shop choices in the area and appreciate every single customer that CHOOSES Frank's!
Have a great day and be safe
David Martin
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David was very helpful in working with my insurer, and the staff did a great job keeping me updated on the status of my repairs.
Response from
Thank you for the 5 star review Trey! Glad you were happy with the repairs, and we even managed to get most of that ol red dirt off. Be safe and thank you again for your business sir!
David Martin
via
Several weeks ago our son had his car repaired at Franks and the
result was the car looked brand new after the repairs.
Last week I took my truck in for repair after a parking lot incident,
the Manager David Martin gave me a good time to …
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Response from
I have to hand all the credit to our amazing staff of master craftsmen here at Frank's Collision!
We appreciate the feedback and the 5 star review. Please be safe, and we will be here if you should need us in the future!
David Martin
via
Unfortunately for me, I've needed Frank's Collision services twice, but fortunately I left both times with my 2019 Titan looking as good as new.
I have to give a shout out to Mike, he explained what they could do, gave me options and …
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Response from
Mike has been at this location for over 40 YEARS!
He has seen it all and his wealth of knowledge is amazing.
We are blessed to have Mike here, and we appreciate you both recognizing him and giving us such great feedback / 5 star review!
David Martin
via
Friendly staff, excellent repair service!
Response from
Thank you for the 5 star review!
via
Excellent quality work.
Response from
We work hard to be the very best for our customers!
Thank you for the review!
David Martin
via
The care that I received from David @ Franks in Crosby was phenomenal! My 2019 Mustang (my baby) fell victim to some damage caused by a WalMart grocery pickup employee. The damage was not bad but definitely noticeable to me. David drove my …
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Response from
You are very welcome! I try to treat my customers as I would my own family and friends. I'm glad that Sal (who is our painter) could get that scratch handled for you without having to do a re-paint on that gorgeous Mustang.
Thank you for the 5 star review and we will be here should you ever need us in the future!
David Martin
via
Well, I cannot say enough about Frank's in Crosby. From the girls at the front desk to David, the person that helped me through this process, it was smooth, easy and very efficient as far as time. My car looked great and they even went …
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Response from
We know that having to take time from your busy life is hard, and we strive to make the process as easy as possible for our customers! If you ever have any more car issues or questions feel free to give us a call, that's what we are here for!
Also- thank you very much for the 5 star review!
David Martin
via
I took my wife's 2013 328I BMW to this collision specialist and had the greatest experience! The car was finished in 5-7 days and I received it back in immaculate condition! The front bumper clip was replaced with an OEM original clip (…
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Response from
That car looked AMAZING after the repairs! Roland (who did the repairs) has amazing talent, and 30 plus years of experience as a collision technician. I look forward to seeing you in the future and would be glad to help you with any automotive body repair issues you may have. Be safe out there and thank you for the 5 star review.
David Martin
via
Frank’s is my go to body shop anytime I need repair work. They give great customer service. I highly recommend Frank’s Collision.
Response from
Thank you for the kind words Allison! We appreciate the review!
via
I went to Franks after I was hit in the rear in my new 2020 Ram 1500. Bumper was badly damaged and the tailgate also was damaged. Paper plates were still on the vehicle. David and his staff were awesome. Customer service is top notch.
…
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Response from
Thank you for the awesome feedback!
With only 180 miles on that brand new truck... making it look factory perfect was the goal! I'm glad the team here met, and exceeded your expectations. Of course we are always here should you need us again! We truly appreciate your business sir!
David Martin
via
If you need bodywork repair on a vehicle especially a Ford truck with an aluminum bed, the best place is Frank's Collision in Crosby, Texas. The right rear panel on my 2017 Ford F-250 super duty truck bed was damaged and Franks Collision in…
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Response from
We understand that it is by CHOICE that our customers choose us and we appreciate every single one! Thank you for the amazing review Mark. Have a great Christmas!
David Martin
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Read the Latest Reviews for Frank's Collision Repair - Dayton
From 32 reviews
Good shop paint is excellent definitely know how to take care of a customer
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Great service as always, very cordial, took a little while to get the part needed, but that is due to the age of the vehicle.
via
Fantastic shop nice people friendly and great work
Response from
Daniel, thank you for your awesome review! Please feel free to give us a call if you need us.
via
I had an incident july 6 2020 was rear ended by a 2010 chevy express van, my vehicle was a 2006 cls500. There was more damage than what met the eye. They're techs did a great job of finding all the issues and getting my car back looking …
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Response from
Tim,
Wow! your review leave me speechless. We go do the hard work with the insurances and rental car companies to give our customers peace of mind. We are very glad you are happy with the work we did and we are here to help us any time you need us.
~Kory
via
Clean and quick service. Reasonable price on the repair.
Response from
Demetrius, thank you for your awesome review! The team here at Frank's likes to hear back from our customers.
via
Customer service is EXCELLENT!!! I
Response from
Candice,
Thank you for your five-star review!
via
Good shop to take your collision if you don't want a dealer
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J. Scott, Thank you for trusting our business do work on your vehicle!
via
Had to have franks in Dayton repair front end on my F250, started working with tom, good guy hard charger.... Rachelle(I am 85% sure that's her name sorry if I am wrong) and cory stepped in to handle delivery.... had small issue(issue isnt …
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Response from
Randy, thank you for understanding and for your review!
via
Super friendly and helpful folks. They got my Yukon fixed up quicker than expected and it looks great! They even washed it for me! Excellent work!!!
Response from
Jason, We are glad we met your expectations. Thank you for your review!
via
They were great they fixed my sister n law's car did a great job
Response from
Lessia, thank you for the five-star review!
via
Good work would definitely bring other cars here for body work. nice friendly people very helpful.
Back again awesome work awesome service. Had some other problems with the car that was not accident related they fixed at a low price. …
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Thank you Joshua!
via
Highly recommend. Friendly people, great service, fair price and quick service.
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Thank you Bobby for the five-star review.
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Corey and Rachel are great people. There work is above and beyond competitors. I drive 50 minutes just to use them.
Response from
Thank you James! The team at Frank's is pleased to meet our costumer's expectations.
via
Nice, excellent job on repair, can't tell it was even wrecked! Paint matched up great!
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Thank you Brenda!
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They helped my mom above and beyond what they are required to.
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Thank you Jackie! We appreciate your review.
via
Great work!
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Thank you Kellie!
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Did a great job on my car. Also they replaced my door handle on my truck for a decent price and fast! Definitely will be using them anytime I need anything done to my vehicles!
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Thank you Crystal!
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Brand new truck got wrecked. It looked just as good as the day we bought it! Great work and I'll recommend them to anyone!
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Thank you Amanda!
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Fast friendly service, Tom was an awesome service advisor. He made sure that all the parts my car needed were taken care of and put in before I drove away. I would definitely do service with them again.
Response from
Kimberly,
from the Frank's team, we thank you for your review.
via
Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
Response from
James,
We thank you for your review. Our team works hard to meet your expectations.
via
Great service awesome paint job and friendly staff.
Response from
thank you Barbara! We are here to help.
via
The most professional and cleanest repair shop ever been too.
Response from
Shannon we appreciate your review!
via
Great repair job on our truck. Thanks
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Thank you Linda!
via
Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
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I'll tell you what you find yourself in a bind I'd go here. they been good to me.
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Great repairs
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Great customer service
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Great customer service
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Excellent service!
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Good work , lifetime warranty, cheaper than most...
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Outstanding job they’ve done with my car. Tom has outstanding customer service and a great deal of passion for his work. Can’t imagine sending my car anywhere else.
via
Your people were very helpful and completed the work ahead of time.
