Read the Latest Reviews for Frank's Collision Repair - Baytown
From 36 reviews
I had an issue with my insurance adjustor. The manager "Ben" stepped in and went out of his way to make things right. Sometimes, going out of your way in the smallest of circumstances (in mine it was an old car with old parts) can make all …
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I took my car here after going to Maaco in baytown, frank fixed their mess.
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Took my truck in on a Tuesday and got it back a week later. They worked quickly and efficiently to get my truck taken care of and when I got it back it looked brand new. The staff was very friendly I definitely will be going back if …
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Thank You Jasmine! Our number one priority is your satisfaction.
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Frank’s repaired my 2006 Avalon beautifully! Though my old car has little blue book value, she was dependable and running well until I was hit from behind and “Ava” was totaled by insurance company. I could never have found a car for the $…
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Thank You Connie for your kind words! We are excited that we were able to help you and make you happy at the same time.
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I never leave reviews, but I feel the need to leave one for Frank's. They have great customer service and did a fantastic job repairing my truck. They also did a very good job of explaining the process and always kept me updated on the …
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Adam, we thank you for your feedback!
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Great job. They repaired my car, great job. They will complete the job after the paint is totally dry to put on the protective firm.
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Thank you Irma!
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This place is absolutely amazing!! My 18 year daughter hit the front end of my car. Ben was very attentive and tried to find the best solution for me, he went above and beyond. They stayed in contact and the receptionist kind and very …
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Thank you Anastasia! Our team is glad we met your expectations.
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Ben and the team at Frank's were incredibly helpful and fair with pricing, working with insurance, and quality of work. Would definitely recommend them for any car work you need done.
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Thank you Caleb!
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A bit spendy but super fridly service!
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Excellent work. Excellent people.
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Thank you Jeff!
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I took my vehicle to Frank's in order to have small crack in the bumper repaired as well as getting my hood repainted. Rudy was in charge of my account and was awesome. His quote beat the competitors by a substantial amount. I am always …
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Thank you Ronnie,
Our team work hard to provide professional customer service and to deliver quality work that would be up to your satisfaction. We are glad we met your expectations.
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Great auto body shop
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Thank you Tom!
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Picked up my truck today as scheduled. Micheal and his team did a great job. Paint looks amazing and the entire staff are true professionals. I really appreciate their dedication to providing a high quality product and great customer …
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Thank you Curtis! We appreciate your kind words.
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If you need your car repaired from an accident this is the place. Great customer service and quality work.
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Thank you Ms. Fuentes!
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Unbelievable service and image of difference. They kept me informed every day on the progress and my car looks better than ever. Totally satisfied and the experience would make me a lifelong customer.
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Michael, from the team at Frank's Collision Repair in Baytown, we want to say thank you for your kind review.
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Such a great experience after the car accident. Frank's was very friendly and professional. They did a great job and were even done ahead of time. Thanks so much.
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Thank you Pastor MaryAnne! Our main priority is your satisfaction.
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Went in for an estimate. Richelle was VERY informative and very sweet. I was thankful she was the one to help me. She answered ALL of my questions. I am full of them LOL so she was awesome. Thank you so much!
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These people really care! The only collision repair shop I’ll ever go to. Brandi was my account manager I guess you’d say and she let me know what was going on every step of the way! Micheal is the manager over the this location and he was …
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Excellent, Excellent, Excellent customer service. Michael Sosa was very professional and did exactly what he said they would do.
Our Mercedes never looked better.
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Great body work!
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Good, honest, helpful, friendly staff. Quality work.
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My car was side swiped all the way down the passenger side. Franks til cate of EVERYTHING! They took care of of the rental and did not order aftermarket doors. Kept me updated and took whatever the insurance paid. I highly recommended!
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The staff of Frank's went above and beyond what had to be done to my vehicle. I researched a lot of collision shops in baytown and it certainly feels like I made the right decision taking my vehicle to Frank's.
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great staff. Body work was amazing and completed in a timely manner
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Great service
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All I can say it's that it was great experience they did a very very good job and I will recommend them anytime all the time this is message Emma Rangel
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Great experience. The staff is exceptionally friendly, professional and well trained. The quality of work was top notch. I'd highly recommend them to anyone.
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What a great body shop! I was involved in a minor accident that cracked my rear bumper. The employees at Frank's was super helpful and pretty much walked me through the entire repair and insurance process. A big shout-out and thank you to …
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A+ customer service! Kept me informed of progress, did an excellent job repairing the front end of my truck, and cleaned it inside and out. I am truely satisfied with my experience.
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Excellent customer service and repair.
Great communication, Great customer service above expectations!
Great customer service! Very detailed and lots of communication with me through the whole process. Very satisfied with my vehicle when it was all said and done.
Franks Collision Repair had my car twice in a month from being hit and then rear ended. The staff are very professional and pleasant to work with. Michael Sosa your the best!!!! I extremely Highly recommend this company.
Customer Service A…
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My 1st experience with Frank's Collision and Repair in Baytown was very positive. Excellent work, received phone calls on updates and status, never felt like I wasn't appreciated and work was completed on time. They also worked well with …
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Wonderful customer service! Extremely informative staff and speedy assistance. I highly doubt I will use any other facility than Frank's in the future.
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Franks auto body shop in baytown is really good. I am an insurance agent here in baytown and some of the insurance companies we work with send there collision claims to them. I've never had a customer tell me that Franks took a long time to…
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Read the Latest Reviews for Frank's Collision Repair - Crosby
From 61 reviews
Frank's Collision is the best! Really appreciate how they keep you informed through out the process. I highly recommend them to anyone in need of a repair.
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Franks always does such a great job on my car, and they do it in such a timely manner! Every time I come back to pick up my car, it always looks just like new!
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I give Franks 5 stars. My 2018 Jeep Renegade was hit in the back and they fixed it in a week in a half and it’s beautiful in no way can u tell it was even damaged. There customers service was very friendly and professional. I will recommend…
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Our goal with every vehicle we fix is that you can not tell we ever worked on it, and it sounds like our team got it right for you! Thank you for the review and the kind words! Always here if you need us.
David Martin
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I would highly recommend Franks in Crosby!! My Nissan Rogue was damaged in a hail storm to the tune of $8200 I was very skeptical of how they could possibly fix all those dings but to my surprise it was possible!!!! My vehicle looks awesome…
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Laura you were a pleasure doing business with and your vehicle does look amazing again!
Thank you for the kind words.
David Martin
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Just picked up our Charger today (Minor damage to front bumper from hitting debris on IH-10) Did an excellent job on the repair and found a few things that I missed as well. Charger looks great, fast and friendly service. This was the …
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Thank's Sean for the repeat business and for your trust in us!
Be safe! Thank you for the review
David Martin
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We brought in a Nissan Altima that needed a few things repaired. They were quick hassle free and the car looks like new
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Getting your car repaired is never "fun", so we try to keep it as painless as possible! thanks for the 5 star review!!
David Martin
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Super friendly and professional! I brought my truck in for repair and the awesome folks at Frank's- Crosby made the process easy and painless from start to finish. The facility is nice and comfortable. David at Frank's took the time to make…
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Pleasure doing business with you Anthony, and glad we got it right for you! Always here for you in the future if need be.
Thanks again!
David
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I can honestly say David is the absolute best, he was kind & professional from the start, he made me feel more like family than a customer, he walked me through the entire process of what was being done to my car, he also said my car would …
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I can't take the credit... the technicians here do an amazing job! Great to meet you and thank you for the kind words.
David Martin
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I was very happy today at Frank's Collision Repair. I was treated with upmost curtsy and the response was quick. The atmosphere is professional but at the same time friendly. They looked at my car, fixed the bumper section that had come …
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Thank you for the 5 star review! & I'm glad we could help.
My goal is to make every customer that comes into our door...
a customer that we have for life.
Thanks Dan!
David Martin
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They did a great job on my F150 bumper, and my father and I were really blessed by their customer service. They get the job done right!
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First class experience all around. Quality of the work is exceptional. My truck is back to looking like new.
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Frank’s Collision in Crosby was amazing. David and the team really took attention to detail when working on my Jeep. They looked at every detail and made my Jeep look as good as the day I bought it. They were a referral from a family member…
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They have always done great quality work for me and my family. I was rear ended on I10 about 3 years ago, which was a very stressful experience for me. But I’m so glad I took my car to Franks, because not only did they fix me up better than…
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From the first looking at our car they were very professional. We feel like we got an honest and fair estimate. They kept us informed during the repairs. They handled all our paperwork, completed all repairs and got our vehicle back to us …
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Thank you for your business and glad we could help! David
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Excellent Service and Quality. It had been years since I had been in any type of accident so dealing with all the issues was something I was not knowledgeable about. After talking with Frank's once I knew they were going to be the business …
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Thanks for the kind words! We know that anytime our customers face the daunting task of having a vehicle repaired it can be very stressful. Our only hope is that we make it as painless as possible.
David
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I was told my truck was a total loss and they took a look at it and said they they could fix it. Not only does it look brand new but they fixed it so fast and there staff is so friendly they always kept me up to date. And when it was time …
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Very fast and friendly service on my SUV after someone hit me. Great job and very professional both the staff and service.
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Thank you for choosing Frank's to repair your car, and also for taking the time to write us a 5 star review!
David
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Scratched door at Shopping Center. Dropped by Frank's Collision to see what possibilities existed. David, shop manager, took new F150 back into shop to buff it out at no cost. Improved it quite a bit, but scratch was too deep, had to …
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Thank you Dan! That new truck is gorgeous and I truly appreciate you trusting us with it!
David
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Frank’s Collision Repair is amazing! Just got my Camaro back after what look like an asteroid hit it and it is as good as new! They were so professional, friendly, and do amazing work. I highly recommend them.
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Thank you for giving us the chance to fix that rocket ship of a car!
.. and no more Asteroids! David
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My father is a man that is VERY picky about who he allows to work on his vehicles and it always ends up being a huge mess of a headache for him. Not at Franks!! They were incredibly nice, knew EXACTLY what they were talking about, kept us …
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That is HIGH PRAISE! Thank you for the kind words.
David
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I’ve used Franks repair in Baytown and Crosby. Best body shop in the surrounding areas. They did a amazing job both times I highly recommend this shop
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Thank you for the business Justin!
David
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Staff was super friendly and gave me advice on how to proceed with the damages done to my car. Would definitely recommend this place to friends.
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When you are ready for that repair, we are too! And thank you for the kind words! Glad we could be of help.
David
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Highly recommended! Very professional, welcoming and caring place. To top it off, they did an AMAZING job on my truck. Thank you Frank's Collision in Crosby! Thank you David and Kimberly, it was a pleasure meeting y'all!
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We love when we can have customers that are like family! Be safe and thank you for the business!
David
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Franks collision repair has great customer service, keeps you updated on what has been done and what needs to be done. David was willing to stay after hours to return my vehicle due to my work schedule. I would definitely recommend to …
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We loved fixing that Trailblazer SS! It's always a pleasure to see a customer that loves cars like we do.
Thank you again for your business.
David
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Had some repairs done to my truck. Dropped it off at 8:00 am and I had it back before noon the same day. Great customer service. They even washed my truck. Thanks to David for going above and beyond to make sure I was taken care of. Great …
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You are welcome sir! Thanks you again for your business!
David
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I was rear ended at the beginning of April 2019 and was referred to Frank's Collision Repair by the insurance company. I spoke with their front desk rep on a Monday and she was able to set everything up and help with getting my rental car …
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My team and I treat each repair as if it was a member of our own family's car.
I am very happy that we exceeded your expectations! we are here if you need us again, and the best advertising we could ever expect to get ...is that you tell others that we are the GO TO shop for repairs!
Thank you for your business, David
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This is the second time I have used this repair shop. I must say that I am very pleased with the great customer service! David made sure I was taken care of with no issues! I highly recommend Frank's Collison-Repair in Crosby!
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Thank you Jackie!
We really appreciate your review, and we are glad we continue to meet your expectations.
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They did an outstanding job replacing the front bumper on my challenger, it looks flawless! And they washed it along with cleaning the inside. Highly recommend them also it was dropped off on a Monday done on Friday.
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Thank you Alyssa! Your recommendation is greatly appreciated.
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I was really stressed because I was hit by an uninsured driver. I had never heard of Frank's Collision before but my husband heard very good things about the shop and their work. People let me tell you, they are awesome! The staff is so …
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Thank you Lisa! Thank you for your kind words. Our staff works hard to ensure we meet your expectations.
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This was my 1st time using Frank's in Crosby and I can definitely say it will not be my last. Frank's will be my top choice for all my vehicle repair needs in the future. The process from start to finish was simple. They worked with my …
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Thank you Holly! Our staff works hard during the process to make sure you don't have to. It goes without saying that your review goes a long way.
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I had a great experience with Frank's Collision Repair – Crosby! After speaking with David, I was comfortable leaving my vehicle with the shop. He and his staff were very professional. They kept me updated with all repairs, including wait …
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Thank you Brandi! David and his team are pleased to know that we met your expectations.
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Great place, great employees. Mike Webb, thank you sir.
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Thank you Dale! We are here to help our help you!
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This is the third time I have used Frank's Collision in Crosby to have by vehicle repair. Each time they have been great to deal with. If you have the option to use them, consider it great.
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Thank you John! We are glad we met your expectations. We appreciate your recommendations and your trust.
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Loved the people at Frank’s Collision Repair in Crosby, TX. David was especially helpful in keeping me informed on what was going on with my vehicle, handling my insurance company, rental vehicle, and anything else I needed. Work completed …
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Thank you Kaitlyn! David and his team work hard to make sure our customers do not get stress about it. Your review is greatly appreciated.
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Nothing short of amazing! David is a doll, (a Ken doll)
He quoted me $300 less than 4 other quotes!
The time he quoted me was "done the same day" everyone else said 3 days-a week and here is info for a rental! He OVERDELIVERED.... They …
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Thank you Stacie! We truly appreciate your review, and we are here for when you need us.
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Even tho my insurance was lazy and slow franks still got it done and helped out with getting them on the ball they did great work
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Thank you Eethan! We are here to help you.
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Staff was very friendly and work was done beautifully.
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Thank you j Keene! We appreciate your comment.
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I have utilized them twice and both times staff was friendly, courteous and professional. Work was fast, and exceptional. David Martin was my representative and also gave me a ride hm. He also made recommendations on a rebuild vehicle I'm …
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Thank you Broderick for your comment. We are glad we met your expectations!
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Awesome place. Ask for David he is a heck of an awesome guy and sure knows customer satisfaction is a priority. This place treats you better than family. He even took me to enterprise since enterprise to get my rental!!!!!
I expected for my…
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Thank you Mendoza Ewreck! We are here to help you!
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Great customer service, very attentive. Thank you David we will definitely return and recommend to our friends and family members.
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Lupe, Thank you for taking time to write a comment. Our staff is thrilled to hear positive reviews from our customers.
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I was rear-ended on a Monday morning and they had an appointment on Tuesday morning to get my car fixed. Kim, the receptionist was so helpful and friendly. She actually helped me more than the insurance agency when it came to setting up my …
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Thank you Brandy, we are glad we were able to help you beyond your expectations.
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David & Kim are amazing ! They made the whole experience fast and amazingly smooth. Thank y’all so much! Definitely recommended!
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Caytlin Thank you for your feedback. We appreciate our customers.
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Very nice experience ... Answered all my questions . Did a great job on the car no complaints at all. They repaired my car in a timely manner. Would recommend to anyone who needs work done on there vehicles. '
Keep on the fantastic job !!
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Thank You Donna, We are glad we met your expectations!
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Very professional! Friendly folks! Great service!
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Thank You Pat, we appreciate your comment.
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They are very professional and helpful. Mr. David, the manager done a great job to my Nissan Sentra. You can’t tell the difference, he turned into my car just like a brand new one. Am very satisfied of their work. Quick and easy, no hassle…
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Athira, we are glad that we met your expectations and we thank you for your review.
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I had an accident back in October and they are always the place I pick for my repairs. They always go above and beyond for their customers and they never disappoint. Even when there are disagreements they are very good at compromising.
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Estephanie, Thank you very much for your review!
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5 stars? Is that really all I can give?! They are deserving of so much more! From the moment I called in to inquire about repairs to my truck I was greeted with such warmth and professionalism! The receptionist was on top of everything from…
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Thank You Heather! We truly appreciate your review.
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I have been to Franks in Crosby twice in the last month( 2 separate accidents). They treat you like a good neighbor. The first time I took my vehicle to Franks, The rental company in Crosby didn't have any rental cars so David gave me a …
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Thank you Jimmy & Betty Smith! We are glad that we met your expectations in a professional manner.
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Excellent service. It was my first time here and I’ll be back. I was there only for a new bumper but they went the extra mile and worked on the dents on the body and washed it and vacuumed and detailed the inside. Excellent. 5 stars easily!
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Thank you David! Thank you for your review, it helps us reach more customers.
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Great communication with the shop while they had my vehicle. The repairs done were of the highest caliber. They returned my vehicle to me all clean. Excellent experience, I would highly recommend their services.
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Thank you Matt,
We are glad you had a great experience!
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Very friendly and gets the product out in time.
My car came back looking brand new and clean .
I'm so glad I took my car to David he was definitely worth it.
They take there work seriously and love there job and it made the process of …
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Thank you Brittney!
We are glad we met your expectations.
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Respectful of employees. Nice shop. Clean.
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Only took a week to get everything fixed on my suv. They did a great job on the repairs. But there was just a small problem they forgot to glue my heat wire back to my windshield. Small thing easy to miss so I don't blame them. The staff …
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Thank you for your patience, we strive to be perfect but even we miss a detail now and then. Thanks for giving us the chance to make it right and also for the 5 star review!!
David
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Frank's is the best! David, Mike, and Kimberly are the nicest people you'll ever meet. Every time I called to check on things, everyone was always courteous and professional. My car looks AWESOME! I will definitely refer all my friends to …
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Thank you again for the business, and if you ever need us again we will be glad to help!
David
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Hands Down, I'll only bring my vehicles to Frank's, I took my car to the other so called, "Paint and Body" place in Crosby first, huge mistake on my part. So, I took if from them and dropped it off with David at Frank's. They did it for the…
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Did a great job on my truck. She is beautiful again
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Excellent service everyone is very friendly and professional, they understand perfectly how the customer feels after suffering an accident and their work is great, they are simply the best at what they do.
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A skank ran into my brand-new foreign luxury sedan and these folks fixed it up to near perfection.
(I actually brought it to them once before after a minor fender-bender which occurred on the passenger side of the vehicle and they did a "so…
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The one in Crosby was excellent. They went above & beyond what I expected.
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Everything was great and the service was exceptional. Frank's is the only place we take our vehicles to when the unfortunate incident occurs and we have to have a vehicle repaired. Keep up the good work.
Awesome Job! Frank's in Crosby is very honest, fast and does excellent work. My truck looked "show-room" ready when I picked it up. Hopefully I will not need a body shop again, but if I do, It will be Frank's. Thanks for such a wonderful …
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Read the Latest Reviews for Frank's Collision Repair - Dayton
From 13 reviews
Tom was the person who helped us. Very professional and went out of his way to find information not pertaining to this particular job. This was not my first time to use them and the the service is unbeatable.
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Great service awesome paint job and friendly staff.
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thank you Barbara! We are here to help.
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The most professional and cleanest repair shop ever been too.
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Shannon we appreciate your review!
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Great repair job on our truck. Thanks
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Tom helped me out and was very helpfull and genuine & didnt rush to talk about my concerns regarding my car.
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I'll tell you what you find yourself in a bind I'd go here. they been good to me.
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Great repairs
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Great customer service
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Great customer service
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Excellent service!
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Good work , lifetime warranty, cheaper than most...
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Outstanding job they’ve done with my car. Tom has outstanding customer service and a great deal of passion for his work. Can’t imagine sending my car anywhere else.
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Your people were very helpful and completed the work ahead of time.
